Oaks Adelaide Embassy Suites

We were very happy with Oaks Embassy. Stayed for a business conference and stayed an extra day to explore the area. From check-in to departure, everything was fantastic. Staff courteous and helpful, our room was clean and tidy and had everything we needed. Great location to access everything Adelaide has to offer. We would definitely stay again!

Very clean and comfy apartment. We loved the views. Location was perfect for us. Close to the city and to the convention centre. Staff were happy, courteous and easy to deal with. The pool and sauna were a welcome after a full day of sight seeing. The spa wasn’t working but we didn’t miss it as we had one in our room. Ear plugs were a must. As all the city sounds were easily heard. But that’s to be expected when you stay in city and not the hotels fault at all. Very happy. Will definitely stay again.

Five night stay - very comfortable room with King Bed. Staff member called daily to freshen up apartment if needed. This is our first visit to Adelaide - helped give the city a very good impression. Convenient location to CBD; Entertainment and attractions, transport. We had been on a 11 day tour prior to The Oaks, Embassy; really needed to do some washing - so pleased to have access to a washer and dryer in the apartment! Welcoming and accommodating staff throughout! Coffee Club next door - great service and quality of meals.

We stayed here in December and loved it, to come back again for it’s location to the casino and walking to Rundle mall was great, this time we had a car and got around a lot more. Parking could be cheaper than $40 a day. Room was clean and we made our own breakfast this time which was great to have the kitchen. Beds are comfortable and room was set out good, had a spa bath but didn’t use it. Staff are lovely and very helpful with extra things we needed.

Nice, clean apartment hotel opposite the convention centre. Coffee shop on the ground floor. Fabulously comfortable bed and a strong hot shower. TV in the bedroom and the living area. Has a microwave, oven and cook top. Also a nespresso machine. Water jug for the fridge would be nice.

Run down rooms, felt dirty including bathroom. wifi is appalling meaning no TV connectivity for streaming. Great location but don’t expect a nice view. Hotel staff are nice

The hotel is in a great location, close to the tram and oval. There are plenty of places to eat around and a well located Coffee Club downstairs. Adelaide convention centre is directly across the road. ||Our 2 bedroom 1 bathroom deluxe apartment was furnished nicely, with very comfortable beds and clean linen. The towels were a little old ! Gas 4 burner cook top, kettle and coffee machine. No frypan, though. Washing machine and dryer in the cupboard.||Our let down was the mouldy bathroom which had a constant bad smell, and when showering the floor, ended up soaking wet ... clearly a leak somewhere. Given the water damaged door, it wasn't a one-off. We advised reception, but nothing was done apart from fresh towels (ours were soaked with the mopping up).||The rooms are not serviced daily and we couldn't find a rubbish shoot. You need to ask for toilet paper and wash liquid.||The room was also quite noisy from 4.30am onwards with trams and planes so if you're a light sleeper be aware ... not the hotels issue but just a point.||Overall an average hotel.

Great location, but the hotel room was filthy (see attached photos) Had to ask to be moved as the first room, room 908 a deluxe apartment room had mould on the shower floor. The second room, room 909 was equally as dirty. Dust everywhere. Water marks in the shower. The shower door didn't close properly which lead to a flood in the bathroom each time it was used. Old towels. Both rooms, despite being on level 9 also had views of a brick wall. No room service on the second day. We left at 4pm, couldn't stomach another night. I'm also a Discovery Titanium member. No benefits offered when I checked in as per other hotels and they asked me to fill out all of my personal information again despite having it on file. I'm not sure how they became a member of Discovery as all the other hotels in the collection I've stayed in are 4/5 star. This place would be lucky to get 2 stars. We booked for 2 nights, stsyed for 1.A hotel best avoided.

Visiting from the US, I sure am happy to have selected this hotel for our 2 week stay! The room is quite nice, and the staff split our king bed into two very comfy singles for my son and I. The kitchenette area has everything you need, the sitting area a large TV for viewing, and the washer/dryer is a great addition. We've used the gym, pool and sauna in the AM. My son is a nationally ranked rower in the US, and the rowing machine was a lucky touch! The little breakfast/lunch Cafe is very nice, and I recommend paying the extra for daily breakfast. The coffee latte is excellent! Outside there is plenty to do nearby, with Uni's, museums, the zoo, and much more. Good restaurants are close, as well as shopping. The staff here are uniformly professional, helpful and friendly. This is a great place to stay!

I'm staying here while visiting Adelaide to attend a wedding. The Oaks provides modern self contained service apartments, lounge, fully equipped kitchen, tv, a/c, in 1,2 & 3 bedroom units. Everything is provided for your convenience and comfort and the suites are located right in the downtown area opposite the Adelaide Convention Center. If your traveling with family or friends and need that extra convenience and flexibility you don't get from a regular hotel room this is definitely a good place to stay. Highly recommended.

Had a meeting at the Adelaide convention center. Oaks was across the road. Had breakfast in the coffee club where we had premeeting breakfast in a conference room. Flats had 1,2 or 3 Rooms with kitchen and balcony. There was washing machine and dryer. Reception was pleasant & open. As I arrived after 10 pm. There was the casino 5 minutes down the road. The shopping mall 15 minutes walk away. A good alternative for a family if they don't want a hotel.

I used to work in the restaurant attached to this hotel and many a time my friends have hired rooms for special occasions and birthdays. The Embassy offers secure accommodation in contemporary serviced apartments and is rated 4.5 stars I preference this style of accomodation over a hotel room because you have a little kitchenette for self-catering purposes, as well as a living / dining area which means you can entertain more easily, or just give each other some space. I think the embassy has one two and three bedroom apartments and the penthouse suites are actually really beautiful with great views of Adelaide. The facilities are great too, there is a lap pool, sauna, a couple of treadmills and exercise bikes and a restaurant. The cost of staying here is in the mid range bracket but I've never understood why, I would much rather stay here than in a hotel room but a hotel will cost double the price. This is a great budget option and a huge step up for those who can't quite face a motel or hostel.

I'll agree with another review by Tegan that it is nice to have your own kitchenette. Moreover, the front desk was never anything but very helpful ... however... (a) the little dining room that is attached is way overpriced and under-featured, (b) cleaning in the rooms is sub-standard (one maid likes turning on the dishwasher with no soap, as an example), (c) asking that they vacuum your room is akin to asking someone to shoot Mickey Mouse (why ever would you want do that?), (d) the WiFi SUCKS and is NOT free and ought to be, and (e) the room is WAY overpriced for what you get. Still, it ain't bad and while I have experienced better, I have experienced far, far worse.

We stayed here with our family (two year old and three month old) over six days for a conference in April 2015. As a serviced apartment the place is acceptable, although a bit bare boned and overpriced for adelaide (being next to the convention centre allows them this I suppose). What has completely tainted our experience however is the extra price gouging we have been subjected to on checking out. To extend our checkout by two hours to allow our toddler his nap before the plane set us back $80 because apparently the hotel was fully booked (midweek). I would have assumed that if it was actually fully booked they would have been unable to offer us an extension on our checkout, $80 or not! Additionally there was 1.5% surcharge on payments with a credit card. We tried to pay with a debit card but their machine was unable to accept the payment, displaying a 'system error'. I initially thought this may be a problem on our end but we have since confirmed with out bank that there is no problem with our cards or accounts. After quite a long stay, at relatively premium rates I would have expected some flexibility with these charges. Unfortunately, despite being pleasant enough about it the staff at the desk were all to willing to defer to absent authority (their manager who wasn't available to talk to on any of three occasions) and were incredibly inflexible in their approach to the situation. I would encourage the mangers at the oaks apartments to consider that the extra $80-$100 may not have been worth tainting my experienced with their hotel and generating this negative review. My family and I will certainly stay elsewhere when we return to the conference next year.