Oaks Adelaide Horizons Suites

The hotel provided excellent service and accommodation. I made a mistake with my booking and the reception staff and the manager on the day went out of their way to provide accommodation when there was a high demand for rooms. They did not try and take advantage of my mistake. I noticed the manager even showed great kindness to a family with 2 very young children who were involved in an incident out the front of the hotel, even though they were not guests. The room we were given was very comfortable with good amenities. the central location of the hotel was very convenient. I would thorughly recommend this hotel and will stay there again myself

Very comfortable and spacious accommodation with great view towards the Oval. I enjoyed the coffee shop too. Minor negative : the rather cool style of the (male) receptionist. Having travelled across the world I would have liked a more welcoming approach.

Expected a bit more, given previous experience with Oaks, but it was adequate for our needs. Excellent indoor pool, in-room spa bathtub and decent rates, but very small rooms, quite noisy, no food service on site, none of the advertised coffee pods... Close to everything though, and hassle-free.

Great locations . Staff friendly enough but could have been more helpful with clearing the luggage trolley of 2 bags as we had quite a bit of luggage but was told they can’t do anything . Right next to construction site and was woken up 0630 with banging , lift and workers . No room service at the apartments . Very Small kitchen with only 2 kitchen chairs at the table for 4 adults (2 bedroom unit) lounge only big enough for 3 adults .

We loved our room on the 17th floor. Great views and a large comfortable apartment. Well situated close to the conference centre, cafes and restaurants. Lovely pool and spa and friendly staff.

If you enjoy the sounds of clanging scaffolding and power tools all day and the delightful views of blokes in hard hats and high vis right outside your balcony, then this is the place for you!|On the plus side the bed was comfy and the apartment was clean and tidy however none of that matters when all you want is a sleep in after a torrid day of wine trailing and Rugby.|There are a lot of hotels in Adelaide and the price we paid for this "getaway" feels like an absolute rip-off. I would have been slightly less annoyed if someone had mentioned the construction site outside our window during the booking process or even when we checked in at 10pm. Staff were dismissive at best. During one of the several trips to reception to get the key card reprogrammed we were informed that a quieter room might be available in a day or so....... too little, too late. Looking out the window i would estimate another few years of construction so i would avoid the Oaks Suites until then or ask for a room out of the work site.

If possible, try to get a room facing North Terrace and if you can get one on a high floor, you may also get some nice views. Rooms at the back, on floors up to and including level 5 look out onto a caged carpark and are dark. Although, silver lining is that they are quiet. Gym equipment a little tired. Apartment itself is roomy.

We have stayed at Oaks properties around Australia which have been great experiences however the stay at the Adelaide Oaks Horizon was disappointing.|The apartment was sparsely appointed with no dish washing liquid, no kitchen sink plug, limited starter pack that had no individual butter portions for first morning especially if you arrive late , no sharp knives (only bread sharp knife) no no clothes drying rack, no blanket. Saying that when raised with Reception they provided sharp knives (looked like they went out and bought new) and microwave bowls provided after sourcing from Coffee Club next door. |Our bathroom in room 1109 would not be suitable for older people as you need to climb into being combined shower and bath. |Bedroom TV didn’t have all the free to air channels, Management did offer to retune but should be available when you check in. Minimal Foxtel channels noted and should be advised on website. Room was comfortable as we were out most of the days. Bed ok, pillows not great. Construction next door between the 2 Oaks Hotels, our room was at the back of the hotel and only heard noise if the balcony door was open. |You could tell lift 2 Graffiti had been removed, hallway carpets need a good clean and walls too. |Perfect location for Convention Centre and Adelaide Oval. Short walk to Rundle Mall and 15min pleasant walk to Adelaide Central Market. Great food.||Maintenance issues are clearly something this property needs to address. Spa on level 3 not working, it was like sitting in a warm bath tub.