Oakwood Hotel & Residence Bangkok

From the moment I walked in, I was impressed by how well-maintained and spotless the entire property was. The lobby, hallways, and especially my room were all impeccably clean. Housekeeping did an excellent job throughout my stay — everything was fresh, organized, and hygienic. I also felt very safe and secure during my time there. The hotel has 24/7 security and key card access to both the elevators and guest floors, which gave me peace of mind The breakfast buffet was incredible

Among the Oakwood and Ascott properties, this is the worst 4-star experience that I ever had. I wonder which contractor they engaged to design such a lousy and illogical layout.First, the check-in took a while and funny thing is the form clearly written a complimentary BTS card will be given, yet they can overlook and I need to request for it.The location itself has only one main street for car access, no alternative, so be aware that if there is a congestion, the wait might be long and be prepared for your rides to be cancelled by e-hailing driver even after a long wait. The waiting time for getting a Grab driver took 40 minutes, including 4 cancellations and congestion.The hotel has a pool and a gym, the gym room is about 100sf, it can accommodate only 2 persons and more people might cause suffocation, wonder why they even bother to have this tiny gym room in the first place. The wooden-like laminated flooring at the walkway to the room creates a loud noise while walking with rubber sole shoes. There are cheaper SPC flooring that looks much elegant and long lasting without odd flooring surface, but a 4-star Ascott property decided to go low.The room is small and doesn't come with wardrobe. Toilet paper and shaver are not provided, only upon request. The toilet ceiling is low, yet they installed a big glass door that easily hit the rain shower head, water heater is not centralised, thus warm water is not consistent, adjustment are required every minute to ensure the water is not too burning or too freezing. Hair dryer usable but the folding part is loosen. Toilet wall has black mold and they don't even bother to clean it. There are also bed-bug-like black bugs hopping near the room entrance. Complained to the front desk, even after cleaning, the bugs are minimised but still there. Breakfast is just nice, and different hot foods were provided on my 2-night stays.This Oakwood is a complete disappointment, returning to the hotel is not considered.

Very good hotel. Clean and well furnished rooms. Great service. Indian food on property, limited items, but food was excellent. Breakfast has 1 or 2 indian items. Limited vegetarian options and Indian options nearby. Close to several tourist spots and very close to BTS.

I had a pleasant stay at this hotel. The staff was extremely polite and helpful throughout my visit, always ready to assist with a smile. The food was also quite good—tasty and well-prepared with a decent variety. The room was clean, well-maintained, and comfortable, which made the stay even more enjoyable. Overall, a great experience. I would definitely recommend this place to others

I am very much satisfied with my choice of going for this property. Everything was superb for me, starting from the ambience, the customer service, the buffet breakfast, the room, the bed, the everyday cleaning, staff behaviour. it's very important to see a genuine smiling face when you are on a holiday. it brings smile on your face too. I don't have any thing negative to say about the property. The front desk Officer Ms Pattaraporn was there from my arrival at the property till my departure. she performed her work with an ease like other hotel staff. I wish the complete team of Oakwood all the best for the future. I will definitely book this property again in future. Thank you 🙏

The staff is very nice and the hotel is very comfortable! The only thing I missed was a closet a we stayed 6 days so I would've appreciated taking my things out. Having the BTS close allowed us to avoid having to endure Bangkok's awful traffic

Fantastic location that includes a very diverse breakfast menu for a large group. ||Staff are friendly and very helpful for any needs. ||Close location to train station, 7-11, mall, coffee shop, and message venues. ||Wonderful clean rooms with shampoo, condition, body wash snd lotion. Hairdryer in the room. Laundry shop across the street for the public. ||Wonderful final farewell dinner for our group was catered by the hotel restaurant and was exceptional. ||Opportunity: beds are extremely hard and difficulty to get comfortable in; maybe a thicker pillow top mattress pad could be offered.

We stayed 4 nights and absolutely loved it, the hotel was very clean and all the staff were very accomodating and friendly! Also Oakwood is a great location very close to Saphan Taksin BTS station and the ferry is also a short walk. Our apartment was 1008 so we had the awesome view of the bangkok traffic. If you are planning to stay in Bangkok, I definitely recommend staying here.