Oakwood Hotel Oike Kyoto

My mom, auntie and l stayed there with a tour group and loved our stay here, if we would’ve stayed here our whole trip but ended up bouncing back and forth to Tokyo for the sake of the airport. Very clean room, great housekeeping, comes with all your toiletries and the room was great. Only complaint is that the AC would lock at 25 degrees Celsius but this may have been user error since we can’t read Japanese and only knew how to adjust the temp in the moment

A strong contender for one of the best in 5 hotels I stayed in on my 3 weeks trip to Japan.||As mentioned in other reviews. The room was quite spacious and having two beds for a solo meant I had good access to my suitcase during my 4 nights. Two people, however, may still have little room to move. Such are Japanese hotel rooms.||The easy access to ice, water and soft drinks was a very nice touch after arriving back from a day on your feet with a few snacks to enjoy. It is a pity the lobby is almost always full of luggage though. They need a storage room.||Location was very good. I liked walking over to the food area to the east (sorry I forget, Sanjo area). The little streets filled with restaurants was great. You can walk to Nishiki market in minutes. ||I did miss having a Konbani right under my hotel (all my other hotels did) but it is a minor point.||Everything was well cleaned and supplied.||Why 4 stars. Well...I left a item of some £75 in value in the room. There is no doubt I left it there as it was not something I took out with me and my luggage was well searched at the next hotel room and when I returned. I immediately contacted the hotel to post it on to me but they said it was never found. ||Disappointing. I have warned them I will be mentioning this in a review.

Great location — disappointing service. The hotel is very well located, no doubt about that. But unfortunately, the experience was let down by the staff and the room conditions. I had requested a queen bed both in my online reservation and again when checking in. The receptionist assured me that the room had two beds joined with a topper, “just like a queen bed.” That turned out to be false: I walked into a room with two fully separate single beds. To make things worse, the power socket by the bed didn’t work at all — the wiring had been disconnected — and I had to call reception again to have it fixed. For a hotel in this price range, in Japan, where I’ve had excellent stays in similar chains, this felt sloppy and below expectations. A pity.

Nice hotel. What I love the most is the location. Walking distance to nishiki market plus all the other markets. Kamo river. Hotel staff is nice. Speaks English. One negative review is that they only have one washer and dryer - it was difficult to get laundry done. They have a buffet breakfast that you can avail of but again lots of bakeries close by.

Usually i don’t leave reviews but this place got me because of one things happened.. first its super clean,i mean super super clean, the premises looks cozy and rooms are amazing, they have washing machine inside the room and iron so if you plan to wash some cloths this is good time since its rare to have such thing in Japan, the cleaning lady followed me to room after her clean cycle and ringed the bell just to see my thoughts. How im not supposed to give them 5?? They have cozy coffee area where you can wait a bit also the place itself is nearby almost all best attractions and subways so its great.

Good location. 10-20 min walk to Gion district, Nishiki market...|Our room was super small, like a square box with a Queen bed. this was the only hotel in our Japan trip (4 cities) that had a Queen. All other hotels offered King beds. We are not big people but the Queen was not comfortable. Room was simple and clean. |Overall, we liked the location (quiet) but would not stay here due to the size of the room and bed (for the price we paid).|PRO: They offered free water/coffee.tea/green tea in the lounge/breakfast area.

Goto and his team were excellent! Goto helped us while we were staying in Kyoto and had such wonderful recommendations. We loved this hotel and on the last day, they had just gotten Japanese sake for purchase and we loved it. The hotel is in a great location, clean and near the market/lots of cool smaller artisan shops. 100% would recommend!

We had a wonderful stay here! I loved the big co-working space with outlets and fast Wi-Fi down in the lobby. The staff were so friendly, especially Mr. Goto -- he really made our stay amazing. Thank you so much and I look forward to my next visit to Kyoto.