Oakwood Premier Tokyo

My family and I enjoy staying in Oakwood Premier apartment hotels and the one in Tokyo exceeded our greatest expectations. It is the best Oakwood Premier we have stayed in! First surprise was that the airport limousine bus from Narita dropped us off right in front of the hotel. We booked two 1-bedroom executive suites that were right next to each other and the rooms were spacious and clean. Second surprise is what set this hotel room apart from other 5 star hotels were the self opening/closing bidet lids and the larger than usual king size beds. Very luxurious. Very comfortable. Third surprise was the convenient location. It is just steps away from an entrance to Tokyo Station. Last but not least, we were truly impressed and grateful for the exceptional service we received from various members of the hotel team we had the joy of interacting with. Team members were kind and helpful throughout our stay. Thank you Oakwood Premier Tokyo for helping make our first visit to Tokyo a wonderful experience. We are looking forward to returning to Tokyo and staying at the Oakwood Premier Tokyo.

Our most recent stay at the Oakwood Premier Tokyo has been utterly disappointing, despite the fact that it is in a fantastic location next to Tokyo Station. We used to stay at this particular location of Oakwood several times a year, but they recently came into new ownership and since then both the service and hygiene are way below standard. The main issue was the presence of bed bugs in the apartment during our most recent stay, in May and June 2025. From the beginning, we were covered in bites and communicated this to the front office and the management. Although we stayed a pretty long time, the issue was never resolved. Instead, Oakwood confronted us with endless doubts and panicky misunderstandings. The real low point was when we came back from a day out and we found the bedroom in a disastrous state: the duvet and sheets were just lying on the floor, the mattress was on the bed but unmade and without any cover – and the apartment in general had not been cleaned, even though people had clearly been in and out during our absence that day. We reported the state of affairs to the front desk but six hours later, when we went to sleep, the room had still not been cleaned, the duvet was still on the floor, and there was still no cover on the mattress. We received apology after apology from the front staff, but no useful action was ever taken. To our surprise, when we departed the front staff even provided a report of an inspection they had done that “proved” there were no traces of bed bugs in the bedroom, even though we had gone to a hospital to have the bites looked at, where we were clearly informed that the issue was bedbugs. We have even given the hospital report and graphic photos of the bite marks to the front desk, all to no avail. With hindsight, perhaps the so-called inspection report was concocted to ward off any notification we could file with the Tokyo health authorities. Our obviously serious complaint should have been be addressed forthwith. Ignoring such a matter is unworthy of a 5-star accommodation in one of the world’s greatest cities. We left Oakwood Premier with concerns for the next guests, as this is a serious issue that has obviously not been resolved. Dr. Wolf

After traveling around Kansai and then Disney for two weeks, I landed in Tokyo for two weeks, and stayed at the Oakwood Premier the whole time. It was a great place for a longish, more "real life" than vacation, stay. ||I had one of the studio apartments. It was dead quiet inside, with the only noise the entire two weeks being the occasional siren out on the street (not surprising in a big city). I didn't hear my neighbors at all, neither on the sides nor up above. This place does seem to cater to solo businessmen, which I appreciated.||The bathroom is huge and excellent, though I wasn't a super fan of the hair products here. I bought my own at the drugstore that were excellent. ||There's a washer & dryer combo in room which worked so well; I could pop a load in and just set it to go without having to do a thing until it was done! ||I made my own breakfast; Daimaru is very nearby in Tokyo Station for bento boxes and groceries, and there's a Lawson right outside the hotel (although the one up the street a bit in Nihonbashi is better, more well stocked).||Fair warning that housekeeping only comes 3x a week, but this is okay when you're staying a longer time. ||Front desk staff was helpful, assisted me in transferring my luggage to the airport a couple days before checkout, and spoke great English. I actually was a little disappointed that they consistently greeted me in English instead of Japanese. :D||I did find the location a bit tricky for a first time in Tokyo; it's a long way to the west side of the city from here, and Tokyo Station is tough to navigate, even after hours and hours of trying. ||Overall, though, I would happily stay here again if I were staying in Tokyo for a longer period of time.

I highly recommend this hotel for businessmen and travelers. Quite close to the JR Tokyo Station. The rooms are well appointed. Complete kitchen showcase. Has a washer and dryer. Can sleep 2-3 people comfortably.

Oakwood Premier Tokyo offers a fantastic stay in a super convenient location. The room was spotless and spacious with a comfortable bed, and having a washer and dryer in the room was incredibly useful. The kitchen was well-equipped with free coffee/tea, and the staff were always polite and responsive. Being right by Tokyo Station makes getting around a breeze, and there are convenience stores nearby. Just note the hidden entrance (look for Lawson and ring the bell). Another thing to note is that their gym is a third-party facility, small, often crowded in the morning, and has limited hours (closed Sundays), plus they require tattoos to be covered. I also found the breakfast quite expensive and didn't seem worth the price. Overall, a great choice for comfort and connectivity in Tokyo!

Best hotel ever in Tokyo. The staff is lights out friendly and helpful and the rooms are awesome! Great location near Tokyo Station and a nice breakfast buffet in the lobby. Might be the go to place on future visits.

Terrible experience - confronted at the gym for “visible tattoos” and forced to change clothes. Hotel staff need some cultural awareness

❤️check out @nomninjas on IG, FB, TITKOK, Lemon8 for more! … got a last min deal on golden week! best stay in tokyo! the room is big compared to many other hotels, comes with amenities, located well near tokyo station with airport bus downstairs👍 … gave upgrade for anniversary ❤️ comes with complementary snacks at the lobby ✨ the view is amazing!

The best place I've ever had the fortune to stay at when traveling overseas. From the amazing service, to the easy systems of entry, the comforting touches throughout the rooms/mini-apartments, it was a perfect place for me to stay during my time in Tokyo. So convenient for me to get around as it was right next to Tokyo Station -- I felt like I was at the gateway to everything! It was also a short walk to Chiyoda, close enough for me to get to connecting trains to other areas, and nearby fun little tourists spots like NipponTV's Ghibli clock. The breakfast was delicious, with a great space to relax and enjoy your morning coffee before heading out. I also think this is the first time I stayed somewhere that had amazing bathroom items and toiletries. The bathroom kit saved me from running out of toothpaste, and the toothbrushes were so nice I packed the extra one I was given in my bag with me. I also loved having a little teapot in the room -- I had a different tea every night and it was the best way for me to unwind and enjoy my stay after a day out about in the city. The bed was also so comfortable, best pillow, perfect poofy sheets, and a great night's sleep despite my jet lag. Thanks again everyone, I hope I someday am lucky enough to come back and stay there.

I just finished a four-night stay at the end of a 2 month Asia trip and this is one on the finest hotels I've stayed in. Located next to the Shangri-la hotel and Tokyo Station it was incredibly convenient to get to after coming from Kyoto by shinkansen, only a couple minutes walk after you exit. At check-in I was upgraded to a one bedroom suite that was probably around 600 sq. ft. and had a separate living room, kitchen, fully equipped washer and dryer, dishwasher, full-size fridge and everything you would need. My corner bedroom had fantastic views and a great bed and black out drapes for an amazing rest after sightseeing and eating my way through Tokyo. As others have mentioned wifi is not included, and at this rate - about $300/night it should be. There is free Wi-Fi in the lounge that is super quick. I do wish the kitchen came with a few more basics like cooking oil, salt, pepper, etc, however there is a grocery store about 10-15 minutes away you can pick up those things if you're planning an extended stay. The staff is all very nice and professional with high levels of English proficiency so there was no problem communicating. One thing that was frustrating was trying to hook up my computer to the TV. The remote is complicated and all in Japanese so a translated diagram would be helpful. All in all, a fantastic stay and highly recommended if you're looking for a luxury stay with space and convenience.

Stayed here 5 years ago it was very nice.. we've since stayed at the ritz and the andaz... for space and location this is a nice choice.

Luxurious and comfortable, fully-furnished residence next to Tokyo Station. Impeccable service with great attention to detail and spotlessly clean apartment unit. It's nice having a full kitchen although you don't get a chance to do much cooking with so many food options right outside. Free breakfast for VIP+ members for the entire duration of stay is a nice touch.

I have recently stayed at Oakwood Premier Tokyo twice, and loved it. The second time I stayed there, I believe they gave me an upgrade without telling me anything. Nice touch. PROS: *New, spacious, tastefully contemporary, clean, and large rooms *Great amenities including washer/dryer and kitchenette *Great access to trains and taxi *Super convenient location, close to Tokyo station, department store, convenient store, restaurants *Friendly, bilingual staff always willing to help you *Feels very safe, with the key card entry to access lobby, and the fact that you have to go through lobby to get to guest room *Affordable, considering all of the above CONS: *I honestly could not find any issue I will stay there again.

Really great, large rooms with everything you need (mini kitchen, fridge, laundry). They provide everything you need (soap, detergent, shower amenities, etc). Great location. Very modern and clean. Great service.

Excellent value for any stay in Tokyo, but particularly an extended one, the Oakwood is a newly opened serviced apartment situated just outside the Yaesu North Exit of Tokyo station. My wife and I stayed five nights here in early April 2016 during a two week trip to Japan and I could have stayed here the entire trip if I had known how great it was beforehand. The hotel is located near a stretch of other hotels that are multiples of the rate we paid which was less than $250 a night on average. But make no mistake, this is a high end establishment, at least in all the areas where it counts. The lobby is on the 6th floor of the building, and while not expansive, is very modern with subtle Asian motifs. The dining area is adjacent to the lobby and has a decent view of the city. Breakfast was comped for us, and while satisfactory, was a modest spread (i.e., not hot food) and geared primarily toward a Western palette, probably not worth paying for unless you are not that gastronomically adventurous or just don't have time to eat elsewhere (the cost was around 2000 yen). Coffee is complimentary for all guests. We booked the smallest room available which was still a suite and quite large by Japanese standards (located on the 8th floor). There was room for a kitchenette, king bed (very comfortable if you like firm mattresses), love seat with coffee table and an inordinate amount of very efficient storage space. The kitchenette has every appliance you could possibly need, silverware, dishware, a combo washer/dryer, and they even provided the detergent. The bathroom was small, but efficient, with beautiful natural stone wall and floor tiling and separate rainfall shower and tub. Service was excellent even by Japanese standards as was the English proficiency of the staff. There is also a gym available which we did not use. The only drawbacks were the extra charge for Wi-Fi (1620 yen per 24 hrs), lack of a business center, and the toilet lid opening by itself every time you walked into the bathroom. Also, there is no fine dining located within the hotel but that is hardly a drawback given that Tokyo is one of the culinary Meccas of Asia and you really shouldn't be eating in your hotel anyway. The location is truly ideal being right outside Tokyo station which has nearly unlimited dining and shopping options and can serve as a hub for all your travel in Tokyo and throughout Japan. There is a Lawson's convenience store at the ground floor to boot. Truly a near perfect experience, do yourself a favor and look for special pricing for this hotel next time you are looking to vacation in Tokyo.

Awesome hotel. Service is amazing and the rooms are very clean, modern and spacious for a Tokyo hotel. I love it. Gym is great too. Definitely would stay again.

If you're here on business, I would definitely recommend staying here. These are luxury serviced apartments--complete with kitchen, washer/dryer, living room. It's relatively new so furnishings are fresh. The gym is super chic. Location is A+. Oakwood is located next to Tokyo Station. Closest station exit is Yaesu North Exit, next to the Daimaru department store. There's a Lawson convenient store on the ground floor that's open early and late.

Stayed at the Oakwood Premier for 10 days from June 24-July 4 and absolutely loved it. This was our first time in Tokyo and we wanted to make sure we had easy access to everything. It is conveniently located right next to Tokyo Station, which is a direct hub to all the other train stations. There is a Lawsons on the ground floor beneath the hotel, which we visited quite often for snacks, quick food, and other necessities. Our room was nice and clean and had comfortable bedding, an electronic toilet with bidet, toiletries, hair dryer, flat screen TV, washer/dryer combo, and full kitchen amenities including refrigerator/freezer. Housekeeping automatically came three times during our stay to tidy up our room. We also had a nice view of the city below from our 8th floor window. Felt quite safe also since entry is via card key and we would also walk past the front desk staff who were always so friendly and would greet us each time. We would totally stay at the Oakwood again when in Tokyo. This hotel is one of the reasons why we enjoyed our very first trip to Tokyo. Thank you again Oakwood Premier Tokyo!

We stayed at a two-room suite: one bedroom, one living, one kitchen/laundry and one bathroom. It was on 15th floor for about $430 per night (based on July 2016). At the ground level, there's a Lawson convenience store across the entrance and inside the building. The hotel is 2 minutes walk from Tokyo Station (at the Daimaru department store exit). I love the fact that there's washer/dryer in the suite and it's great for a long stay. There are wireless cloth iron and iron board in the bedroom closet. The awesome TV sound system is connected to sub-woofer, left, right and center speakers (no back channel speakers) and Blu-Ray player. There's also a second TV in the bedroom (no sound system connected). The bath and shower room resembles Sento with shower/body wash on right side and deep soaking bathtub on left side. The bath and shower room is separated with a glass door from wash sink and toilet. In the kitchen, there are refrigerator, stove top, traditional oven/microwave combo, washer/dryer combo and dish washing sink. I think there's a dish washer also which I never used it. The cabinets and drawers are filled with dining ware and dining utensils. The view from 15th floor is awesome since all the windows are floor to ceiling high. We didn't use their Wi-Fi which costs extra and used our own pocket Wi-Fi from Global Advanced Communications instead. Overall, this place is a very cozy suite.

Brand new, serviced apartment/hotel rooms that are right next to Tokyo Station. It's right next to The Shangri-La Hotel which is twice the cost of not more. I love this place so much I'm tempted not to tell you bout it! Oh but I believe in doing my Yelp duty. Do yourself a solid and stay here. If you're EXPEDIA VIP, you can get free breakfast and wifi. Tokyo Station will get you everywhere you want to be on the trains and there's a McDonald's so you can feel at home if you're a bit lost in translation in Japan. They provided bottled water daily. As each room has a washer/dryer, they even gave us laundry detergent! What more do you need?? There is a Lawson convenience store right downstairs to satisfy those needs. If you're into egg salad sandwiches, they have the one everyone says you must try.