Oasis Sens del Mar

The hotel is ok. It’s connected to an older hotel (Oasis) and both together are HUGE. Tons of rooms and families makes for LONG lines to eat at the buffet and almost no chance in getting a reservation at any of the “included” restaurants at any time of day. The room was nice but the toilet had dried pee on the too-small-for-the-toilet-size seat. The water pressure is variable and the temp is inconsistent as well. I had a very cold shower after a VERY long day of travel. The bed was comfy, the food was ok, the drinks were good accept the white wine was terrible. I wish they had room service, but nope. I took the stairs a lot (up to the 10th floor and down) because the tiny (and I mean coffin-like) elevators take forever and there was always a line to take one. Pretty sure they have timeshare crap because there were always large tour groups waiting for elevators and being sold something. The gym was being upgraded and was open during construction but some machines didn’t work. But I’m so happy they had a gym. The beach is a bit rocky for my taste and there was a lot of seaweed and the water was pretty murky and looked dirty so I stuck to the pool. The main pool had a million children so I kept to the adult pool. I had a great time but there is marble around the pool and I (and many others) slipped, ending in a HUGE bruise on my hip and elbow. Overall, it was ok. I didn’t hate it but I won’t return here.

If you are looking for a nice vacation spot, keep looking. This resort is advertised as a 5 star , it's a 2 star at best. It is extremely outdated. There are 10 floors of rooms, with only 2 small very old elevators. It also advertises "adult only areas" (plural) there is one small area that doesn't have screaming kids running around. There are swim up bars, which are nice but all the seats are occupied by children. The buffet is awful, both my husband and I got sick to our stomachs within an hour of eating. We have been trying to have our stay canceled since before even checking into our room, with no prevail. We will be spending our whole week doing excursions because we have no interest in spending any of our vacation on the premises.

I had to wait 4 hours before being able to check in. If you’re looking for fun things to do while being at this resort besides the beach and pool, your at the wrong resort. The help is very friendly the hotel was clean, but the food was not good at ALL.

We have been going to Cancun for 20 years and this place is by far the WORSE place we have ever stayed. Food is horrible…staff is not nice at all. Jorge at the outside bar is the only employee that was nice to us. Kids are EVERYWHERE also!!!! Trust us when we say DON’T WASTE YOUR MONEY!!!! HORRIBLE!!!!!!

Just got here waited 4 hours for a room after check in. Restaurant is mediocre and the one bar that was open is being held for a private event at an all inclusive. Service is absurd they just say sorry for your wait and act like nothing happened. I wish I would have spent another $100 on another resort.

Best of location, near everything in Cancun, but bad water pressure, hot water stopped in tge middle of a shower about 4 times, the coffee shoo, stoo servicing coffee do to water pressure, then the most ridiculous thing ever seen, bedrooms windows, yeah, to the bedroom and to living, that way your partner can take a pick of the private moment, Cheap on towels, all included, they had more than 10 bars, way more, in the beach, in the pools, inside outside, everywhere. Lots of restaurants, very clean, at all times, in and out. Lots of pools, shows, they have a theater. Beach chairs , very well done hotel. Recomend it.

My boyfriend and I stayed here for a week, we're 21 and 22. The staff was really great, especially the bartenders and servers. Food was great. The beach and pool were both very nice. Our only major complaint would be that our room smelt quite badly of mold and we did have some issues with our allergies acting up. We didn't complain about it however because we ended up getting a balcony when we hadn't requested or paid for one (lucky us). We also made some friends and went into their room but they had no issues with mold and their room was very clean, so not all rooms are like this. I also wish there were more entertainment at this resort, the day sort of came to an abrupt end around 7pm when people went to eat dinner. If you plan on staying here I definitely suggest leaving the resort at night and checking out the clubs, they were super fun and $60 USD through your hotel. If you don't want to go out, day drink enough that you just pass out by dinner time! Overall we had a really great experience but if you're looking to do much other than relax this probably isn't the resort for you!

This resort definitely has potential. I stayed last week and they’re still transitioning. I was worried about all the negative reviews of the prior company that owned this resort and was pleasantly surprised and felt I should review it.<br/>The staff was amazing. They were attentive, provided good customer service and super friendly.<br/>The food was alright, nothing wowed me but nothing was bad either. We enjoyed the buffet each day. <br/>The pools and beach were clean and beautiful. Got to see some dolphins and sea turtles when we took the wave runner just off the shore. The rooms were very clean and taken care of each day. <br/>The only thing I could complain about was that the rooms were quite humid which made things damp. There’s no fan or air conditioning in the bathroom which I would suggest as a change to the resort if possible. The air conditioning did work most of the time we were there but it was still humid. I would definitely stay here again and we had a good price for the resort.