Occidental Sfax Centre

The occidental Hotel sfax center offers superb service, luxurious rooms, and delicious dining. The amenities are top-notch, and the location is perfect for exploring the city and the staff was remarkable. Highly recommend for a memorable stay !

Centrally located and big room. Parking bit issue but fine after hours. Walking distance to medina.

By far the worst hotel I have visited. Rooms are old, dirty and smell bad. The curtains of my room were stained and the toilet seat was brown in color from the many years of use. The hotel smells like smoke and the rooms smell a mix of old and bleach. Beds are SO uncomfortable. There is a club nearby the hotel so bring earplugs to sleep, or just don’t come to this hotel at all. Food in the hotel restaurant is terrible, does not have any taste at all. The gym is small and dirty with used towels hanging around. Pool not working at the moment of my stay. Wifi connection is poor and works on and off. The staff is kind but doesn’t speak much English and the lady at the reception is just blatantly rude and has no customer service skills. For your own sake, go somewhere else!

A good hotel but a little tired in places. Excellent food and beverage, great hot water supply. Woman on reception in the morning and early afternoon is a disgrace. She is rude and contemptuous to the guests. Gentlemen who replace her in the afternoon are very helpful. Management please take note...the red haired woman on reception is a terrible ambassador for your hotel and clearly hates her job and the guests who visit your hotel.

I used to stay in this structure since long time. Always appreciated its good position. Some furniture need some maintenance but in average everything OK (didn't like the lack of enough electrical socket: only 2 available, 1 of which not working). Excellent sleep quality, very good and attractive food offer for breakfast.

The room was very spacious and very modern. The bed was very comfortable and the bathroom and toilet were lovely. There was also a nice work desk as well as a paid minibar. The staff were all extremely friendly and catered to all of my needs. The restaurant food was amazing, I got a creamy mushroom pasta that was to die for! Overall I was extremely satisfied with all aspects of my stay. I must say what value for money it was!

The staff of the hotel do not understand the meaning of a 4 stars hotel ! Which is something universal and should be the same all over the world ! They gave only one towel for a two people bedroom! The receptionist said that it something standard (again for a 4 stars hotel)… Even after requesting a new one it went as if it was unheard.. and came back to the hotel and found the same 1 towel ! I hope this will change in the future and that the staff learns how to welcome people ! Other than that, the placement of the hotel is very good for the people that want to see the beauty of the old city.

The location is very good, not far from the louage station. It is convenient to call a taxi. There are supermarkets and restaurants nearby. Four star hotel with reasonable charges, large room with office desk. Breakfast is foodful and different fresh fruit.