Sabrina H.
Google
The staff at Ocean Point Resort were genuinely kind, welcoming, and very accommodating. The property sits on beautiful grounds and has so much potential, but sadly the resort itself is extremely worn down and in need of major updates.
Our room was spacious, but everything inside felt very old and tired. The linens and towels were thin, overwashed, and falling apart, and the mattresses were extremely uncomfortable. I also had real concerns about cleanliness, including the possibility of bed bugs. We had no hot water for the first three days, and once it finally started working, it took several minutes just to get lukewarm. The toilet ran nonstop the entire stay, and the shower tiles were cracked, stained, and generally unpleasant. Basic amenities like conditioner were also missing.
The food was unfortunately the biggest disappointment. It was some of the worst resort food we’ve ever had, and we were grateful we did not purchase the all-inclusive option. If you stay here, bring a bottle from the airport and eat at the nearby restaurants. Le Bistro is an absolute must, and Canvas was also fantastic — ask for Sabrina! I highly recommend avoiding the hotel food entirely.
For activities, water aerobics was surprisingly so much fun and definitely a highlight.
Overall, the staff are wonderful and the location has incredible potential, but the resort desperately needs significant updates and improvements before we would consider returning.