Kevin Gurung
Google
We had an incredibly disappointing experience at this restaurant during lunch. We ordered the Buttermilk Fried Chicken Burger with chips for $26, only to receive a kids-sized portion with three nugget-sized pieces of chicken that were mostly batter and very little meat. The Chicken Parma with chips was equally disappointing — dry, bland, and seemed like it was straight out of the freezer, poorly cooked.
The presentation of the food was plain and uninspired, and the overall quality did not justify the $70 we spent.
To make matters worse, when we voiced our concerns to the lady at the bar, who appeared to be the front-of-house manager, she was dismissive, offering her own opinions instead of an apology. When we asked for a refund, she outright refused.
This was our first visit, and it will definitely be our last. Poor food quality, bad presentation, and even worse customer service. Would not recommend.