Oceanside Resort & Twin Towers

5 Stars – Excellent Stay! My wife and I stayed at Oceanside Resort & Twin Towers and had a wonderful experience. The location is perfect—right by the beach with stunning views. The room was clean, spacious, and very comfortable. The staff were friendly, helpful, and made us feel welcome throughout our stay. We really appreciated the peaceful atmosphere and easy access to nearby cafes and shops. Highly recommended for anyone visiting the area. We would love to come back again!

Room was dark poor lighting in kitchen. Had trouble getting the oven to work as settings weren’t set ,microwave didn’t work couldn’t heat up food . Phone didn’t work to ring reception. Didn’t supply shampoo or conditioner didn’t supply washing powder for clothes. They wouldn’t change the bed sheets told us we had to wash them ourselves or if we wanted them to change them they would charge us. Shower leek over the floor so we had to dry it with our towels then we asked for change of towels they said they will charge us or we had to wash them ourselves we supposed to be on holiday not spending all day washing sheets and towels,have never experienced this kind of service in a motel .they wouldn’t clean our room told us to do it ourselves vacuum cleaner didn’t even work . Was told room had a view the view was a small gap in between two high rises lol. For the price we paid not worth it .

Booked a single studio, it had no window and a glass door onto the corridor so you had to shut the curtain or people walked past and looked in. Depressing room to say the least. Noisy as the lift was right outside the door and people are co constantly and going and having full, loud conversations whilst waiting on the lift at all hours. Good points were that it was spacious and clean, with a good shower and was in a great location. Parking was free. Wouldn't go back though as I didn't enjoy the room, a holiday accommodation is meant to be a happy retreat and this wasn't it. Owner has come back to me saying that this information was made available, this is incorrect as I made this reservation on Booking.com and it is not mentioned anywhere, I would not have booked it had I known this. Added below is the description on the site, adverts are misleading and incorrect.

Highly recommend! Sabi and jasi are very hospitable and ensure I feel welcomed every time I arrive (I stay weekly) Rooms have always been clean and tidy, large and well furnished. The location is amazing

Unsafe, Unhygienic, and Uncaring – Avoid This Place If zero stars were possible, that would still be too generous. We travelled with our 8-year-old son, who is autistic and non-verbal, and poses a high safety risk around roads and water. We requested an upper-floor unit to help keep him safe. Instead of assisting, the hotel replied that we could have an upper-level unit for an extra $299, on top of the almost $300 we’d already paid. That kind of price gouging for a basic safety request is disgraceful. We ended up in a lower unit, with direct access to walkways and other guests' rooms — and spent the entire stay chasing our child to stop him from escaping, climbing fences, or entering unsafe areas. It was the opposite of a relaxing break — it was exhausting and dangerous. The condition of the room made things worse: We found a cockroach inside — completely unacceptable. The fridge was filthy and smelled bad. There were barely any dishes — just a couple of bowls and tiny plates. When we asked for proper dinner plates, we were ignored. We booked for three people and were given a queen and a single bed, but no pillow for the third guest. The decor hasn’t been updated since the 1980s — which might be fine if the place was clean, but it wasn't. To top it off, the room came with a long list of ‘rules’ and fines, including threats if you didn’t take out the rubbish and clean before you left — like we were in a student hostel, not a resort. This is not a suitable accommodation for families with disabled or special-needs children. It’s not even suitable for people who expect basic hygiene and respect. We have photos of the cockroach and other issues, and we’ll be posting them on Google and Booking.com if this is not addressed. This was one of the worst accommodation experiences we've ever had, and I wouldn’t recommend it to anyone — especially not to families needing a safe and supported environment

Make sure you read the reviews before booking here. Not the best value when you consider other motel/hotels at the same price. The main thing going for it was the location . The rooms are adequate but not pleasant as the air con was really loud outside the room . Kitchen was basic The kitchen power point was situated over the dish drainer which could be a safety risk. There could be a range of tea bags choice instead of just Ceylon tea. Only one bedside light . Staff were pleasant but on my opinion almost like ‘order takers’. Unless you want just basic facilities you’ll be happy but we won’t be staying here again .

Bring a touch...the place is so poorly lighter you are in darkness most of the time...light bulbs if they work, are very dim. No toiletries supplied. Heating does not work in the bedroom. They call it a honeymoon suit....not at all. The spa bath is used as a shower... you need to climb into it...quite dangerous if you are elderly. Very expensive for what you get. View is lovely. We weren't told that the swimming pool could not be used until we arrived. We have stayed in this complex before and was expecting the same standard of suit if not higher because of the price, it was a surprise for my husband and now feel sad that this suit hasn't lived up to our expectations.

Lina made herself available for us at anytime and she was so nice and easy to deal with. All the comforts of home and perfectly situated with Mauao on your footstep. Highly recommended.

Oceanside Resort & Twin Towers- Go Elsewhere. At the foot of Mount Maunganui in Tauranga, NZ. Oceanside Resort & Twin Towers may provide you with the best physical location to stay in the MM area. Just across the street to the MM walking paths, and around the corner from many sidewalk restaurants. However, don't let the cool view in the ad or a promotion fool you. Available rooms aren't in the big towers - they are in the 3-story building behind the towers. We quickly discovered the rooms advertised provided two options 1) an ocean view apartment $260/night (about 5 ft between two buildings) or 2) a first-floor no-view studio for $180. We saw the $120 promotions on Kayak and other booking sites and stopped into the reception area while visiting the area. The receptionist (a gentleman that looks like Victor Maitland from Beverly Hills Cop), appeared put off and bothered that we were there. He read the script and didn't make us feel welcome at all. I think this location is a retirement community with a few extra rooms they rent out. We really wanted the ocean view, so decided to try the apartment for the view. The apartment had two bathrooms, washer/dryer, a kitchen, a living area and dining area, with underground parking, and was spacious but very outdated. Décor was cheap and old - like your grandparents' home in the 90's. We tried to go to the pools but they were closed and the receptionist was far from accommodating when I asked about it. Also the buildings Wi-Fi didn't work well in the unit or lobby and there were ants crawling all over the kitchen. We enjoyed the physical location, but accommodations were not worth their rate and attitude. If you are staying 2 or more days (to leverage washer/dryer and location), then look into Air B&B for other locations down the street. Although the unit we stayed was available the next night, the same front desk person would not give us a late checkout - very strict 10am checkout. So bottom line, they have rooms in a great location, but accommodations and service were lame. There were no restaurants, lounges or extra amenities on site. Apartment may be good for large family to spread out a little bit and save money with one room? Personally - Go elsewhere!