Shenae W.
Google
Let’s talk about the horrendous service my friends and I experienced yesterday, February 21, 2026.
When we first arrived, we took our seats as usual. No one came to take our order. A lady eventually came over to clean the table and then took our soup order.
After being seated for quite some time, we realized that no one was coming to take our full order, so we had to go to the cashier to place it ourselves. That made no sense at all, but we were hungry, so we did.
It was also noticeable that they did not have many servers on staff. However, the few they had were very unpleasant. Everyone looked angry and annoyed, which made the atmosphere uncomfortable from the start.
I’m not a meat lover, so by default, I usually choose fish or shrimp. The fish was priced at $6,000 and $8,000, but those prices were not listed on the menu. When we asked about the size of the fish, the staff seemed clueless.
I decided to order the shrimp pasta instead. I was then asked if I wanted to add cheese for an additional $250. I was puzzled because cheese is typically an ingredient in pasta unless stated otherwise. The menu simply said “garlic pasta” and did not list the ingredients.
I declined the $250 cheese addition because it made no sense to me. When I received my order, it had no cheese. Fine.
However, the pasta was terrible. It had an unpleasant smell, and it was packed with carrots and cabbage. I did not order chow mein.
When I spoke to the supervisor, who also displayed poor customer service, she gave an explanation related to allergies. Regardless, the menu should clearly state these details.
I believe upper management needs to properly train their staff. While I was speaking with the supervisor, another employee was whispering in her ear, and they both started laughing while my friend and I were standing there. That was incredibly distasteful.
I will never return to this establishment. I will also be sharing my experience on social media so others know what to expect before dining there.