Mariah L.
Yelp
Odyssey Aquarium is hands down the best season pass you can get yourself as a parent in Arizona! We visit regularly, and it never disappoints. The entire place is always clean, the staff is friendly, and the attractions are engaging for both kids and adults. The fish seem genuinely happy, active, and well cared for--with plenty to see, learn about, and do throughout the day.
One of the best parts? There's so much around the aquarium too--great food options, interactive exhibits, and places for the kids to burn energy while you relax in the AC.
One area for improvement would be the check-in line. As members, we've had to wait 15+ minutes in the heat because there's no separate line for those of us who already have passes. It can be frustrating when we just need to scan and go, especially while others are buying tickets or asking tons of first-time visitor questions. I often see plenty of employees nearby who could easily help keep the line moving--hopefully this is something they consider improving!
Special shoutout to Clover, an employee we met sketching the fish on her day off--she was so friendly and happy to talk, and it's clear she loves the animals and her job. Encounters like that make the experience even more memorable.
Another big plus: they treat legitimate service animals with respect and care, which we really appreciate. Please don't bring non-service pets--this is a public, indoor animal facility, and Odyssey takes their animal policies seriously, which is part of why it's so clean and safe for everyone.
And moms, take note: they also have a great nursing room for mothers with newborns. Quiet, clean, and private--such a thoughtful touch that makes visiting with little ones so much easier.
We love Odyssey and will continue to renew our passes year after year!