Alfonso Vinciguerra
Google
Disorganized, Unprofessional, and Unsafe – Avoid This Hotel
My experience at this hotel was extremely disappointing. From the moment I arrived, it was clear that management was disorganized. I was initially sent to a room that had not been cleaned, which was an unpleasant and unhygienic surprise. After addressing the issue, I was given another room, only to discover that there was no hot water for the entirety of my three-night stay.
On top of that, after my room was finally cleaned, it was left open, creating a major security concern—anyone could have walked in. To make matters even worse, the staff showed complete disregard for guest privacy by opening my hotel room door without knocking. This lack of professionalism and respect for guests is completely unacceptable.
What made everything even more frustrating was the complete lack of concern from the staff—no apology, no attempt to resolve the issue, and no compensation offered for the inconvenience. The overall service was indifferent at best, making it clear that guest satisfaction is not a priority here.
If you're looking for a hassle-free, safe, and comfortable stay, I strongly advise choosing another hotel. This one is simply not worth the frustration.