Office Depot

The TSA website was very difficult to use, and even though I had scheduled appointments online, the location information was incorrect. I went to this location because it was the one closest to my home and appeared to be where my appointment was set. When I arrived, I waited a bit and was greeted kindly, but the manager refused to help me. I had already completed the online application and had my QR code, but she insisted I had to go to another store 15 minutes away. She did attempt to call the other location, but still would not process my TSA application there. When I arrived at the other store, they didn’t have me scheduled either, yet they still helped me without any issues. Their manager completed the process quickly and professionally. It’s confusing why your manager would refuse to assist with something that only takes about 15 minutes, especially when the other location was able to help immediately. It felt like unnecessary inconvenience and not the level of customer service I expected.

Quick stop to pick up an item I was searching for a gift. The staff was helpful and knowledgeable. I was able to find exactly what I wanted. They even matched the Web site price. Super friendly. Easy access. Plenty of parking. Give them a try if you’re in the neighborhood and needing office supplies.

I was greeted and offered assistance by Nathan. He was super helpful and very polite at the same time as checking customers out efficiently. It was a very refreshing great customer service experience. Thank you, Nathan & Office Depot!

This is the second time I've came into this location to print and the printers stopped. This time I was in a hurry and only had a small window of time to print some important documents. You have to pay the machine upfront so $50 later it breaks down and I guess I'll be refunded tomorrow or something. I tried to give it a second chance but I'll never come back to this place.

The customer service at this location has went downhill. I have used their printing department for years. The last two time I have been there they basically force you to use the self service. Or be told "we'll it's going to be a while ". I have no problem waiting or coming back to pick it up. But maybe the General Manager could work on his tone. It felt like he was irritated that I didn't want to learn how to do it myself.

Fast and friendly service. Came in for an ink cartridge for my printer and they definitely had me covered. What a great inventory! The cashier even let me know if I return old ink cartridges. They would credit my office depot account $2.00 each up to 10 each month. What should great deal rather than throwing them away.

I needed to send something FedEx, and they are nearby. They are my go to.The staff are always helpful corteus and friendly. Today extra kudos. I misplaced my tracking info, they got me another copy with no hasslea. Thank you!

Super place to have business cards made, buy a computer, office supplies. The staff is first rated when it comes to customer service. Everyone from the manager to the clerk in bs5

Walked in - was not greeted. Walked past 3 employees and saw 2 others. Walked entire store looking for 3 of a $200 item to buy which they have on their website. Didnt see it- left. I'll go elsewhere.

Donnie is the best when it comes to returns on merchandise. He gave a deal and I walked out very happy and with a brand new pencil sharpener.