oliver canavan
Google
My friend made a booking for 3 of us and paid in advance which i was not aware of. When I arrived i asked if my friend paid they said no and made me pay separately, we found out on the course that they double charged us at the end of the round i went to get a refund and they took 15 minutes to say they couldn't authorize it at that moment and i had to send an email. I sent an email and then they replied the next day saying all their colleagues confirmed there was 4 of us playing golf and so they wouldn't refund us. Now in case it wasn't clear, unless our 4th person was invisible, and their balls and clubs were also invisible, this is simply not the case. There was three of us. So not only did they overcharge us in the first place, to then not be able to give the refund on site, to then DENY the refund because they think there was a 4th person when there wasn't. Absolutely awful service. As for the course itself it's OK, but for the value there is much better around. Quinta Da Marinha and Estoril 18 offer close to equivalent course and usually can get much better rates. Won't be visiting dunes again and will be filing a complaint with the bank for the payment.