Okako Hotel

We didn’t know what to expect from a 1* hotel that had good ratings and in fact it would be comparable to a standard european 3* hotel, and a good one at that. The staff was very helpful and communicative in advance. The room was a decent size and comfortable. It smelt a bit humid in the room upon entering but the smell quickly fades. The sound proofing could do with some work. The room rate was a bit in the high side but we discovered there was a jazz festival on the weekend we were staying. All in all, I would recommend the property.

I loved this little hotel! I’d stay here again. The staff was beyond amazing. No keys to worry about as all door codes. Super fun little place.

Incredible location, beautifully designed rooms, and extremely helpful staff. Highly recommend!

This little hotel is a great hidden gem in San Sebastian. The location is great, so close to the old town and the beaches. The hotel is well thought out and the rooms were very cute and charming. Because the hotel is small and family run, the front desk isn't 24hours which is perfectly fine (just something to be aware of) and they make it easy to get ahold of them should there be any issues like the one we had which was the code on the main door for one of the nights. However the hotel staff are accessible by WhatsApp and were super easy to communicate with and rectified our situation easily. The front desk staff were very friendly and gave us lots of recommendations and helped us organize an early morning taxi. I would highly recommend supporting this great local business over the giant chain hotels.

The hotel is within walking distance of the train and bus station and to every tourist attraction. The room and bathroom was small but very clean. The amenities in the room (water and glasses) and the coffee/espresso machine and tea, fruit, pastries in lobby were excellent. One thing I did not like was the smell of the ‘antique armoire’. It was stinky and, of course, I did not used it at all. Even with the doors closed the smell permeated into my luggage and my clothes that were hanging in the room. I carried the stinky smell to my new hotel as well. Other than that, I really liked the Okako Hotel and I would stay there again on my next visit. Donostia-San Sebastian is a beautiful place to visit!!

Perfect . No complaints, well located, very clean rooms and comfortable bed, beautiful hotel all together

The bedroom was very good with huge bed and adjoining Wetroom. Coffee machine and biscuits available near room. Hotel has lots of interesting artwork and antiques displayed. Excellent WIFI.||A brief conversation took place when we arrived to drop off our luggage as to the location of the off site parking. It was not easy to understand the directions to it. Perhaps if one was familiar with the city then things would be different. We got directions from a helpful builder. If we had been told the car park was under an Eroski supermarket then that might have helped. For our stay the parking was the only downside. Fortunately it was not raining as it would be quite difficult in the rain. We paid €24.00 for the one night parking which is apparently a special deal negotiated by the hotel.||The reception is unoccupied except for brief periods. Guest arrival needs to be prearranged.

Pros: Location (close to beach, shops, restaurants, bus station), nice coffee station, charming decor, comfy beds, nice handwritten welcome note Cons: Small rooms, noisy bathroom fan, and most of all - construction scaffolding and workers right outside our window This place is fine, but we are quite disappointed that we paid for an exterior room, as we enjoy a view and fresh air, but cannot open the door because there are men working there all day. We were not notified about this in advance.