happysta
Google
I am extremely upset by the rude and dismissive attitude of the man at reception at OKKO Hotel in Cannes on Monday, 7th of April, at around 1 Pm 2025! ||||I had just enjoyed a wonderful stay at a nearby 5-star hotel. The weather in Cannes was beautiful, and I decided to extend my holiday. Unfortunately, my original hotel was fully booked for the rest of the week due to a major conference. That’s when I came across OKKO Hotel and decided to inquire about availability.||||I approached the reception and politely asked if I could view a room before making a booking. The man at the front desk abruptly told me that it wasn’t possible and claimed there was no staff available to assist, even though I could clearly see other staff members present.||||What shocked me even more was his attitude—he looked at me with such contempt, as though I didn’t belong there. When I asked for his name, he refused to give it. I then asked to speak to his manager, and again he refused.||||I’ve travelled all over the world, and I’ve never been treated with such blatant disrespect. It was deeply upsetting and frankly disgraceful. I was left feeling ignored, belittled, and extremely hurt.||||Given the complete lack of professionalism and courtesy shown, I am left with no other explanation than to believe his behavior was racially motivated.||||There was no queue at the time, and the reception area was clearly quiet—there was absolutely no excuse for this kind of treatment.||||I sincerely hope that this complaint is taken seriously. No one should ever be made to feel the way I was that day.