Old Faithful Snow Lodge

Two night stay at Old Faithful Snow Lodge Cabins. Cabins are nice size, clean and spacious. No AC or TV but the cabins stay nice and cool. Fans provided. Refrigerator provided. Beds were comfortable. Cabins are located in a convenient area and nice and peaceful. ||Walked to Old Faithful was within 5 minutes and the board walk to the geysers was very convenient.

We stayed here for two nights loved the locations as it was easily accessible to all major points in the loop. Staying closer to Old Faithful was an added advantage as we were able to see the glacier 3 times daily without much waiting. Also the food options we have in this lodge was amazing and kids loved it. Only disappointment was not having fan or AC in the room, due to which had to keep the windows open to get some air. Overall, I would strongly recommend this place.

If you cannot find a room at the Old Faithful Lodge, the Snow Lodge is the next best option, as it is within walking distance of the main geysers.||That said, our experience with service was disappointing. The staff seemed bound by inflexible management policies that made even simple requests difficult. For example, I was not given my family’s room number because I had briefly stepped out to park the car during check-in. Even after presenting ID, confirming the reservation, and providing all booking details, I was told: “I’m sorry, but by management policy I am not allowed to give you the room number.”||We also tested the on-site restaurant. As a family of five, we waited over an hour despite several four-person tables sitting empty. When we offered to sit more closely together, we were told this was a “safety hazard.” Ultimately, we were seated at two separate tables, with one half of the family only able to order once the other had nearly finished.||Overall, the Snow Lodge is a convenient place to stay thanks to its location, but it is managed in a way that feels more like a factory than a guest-focused lodge.

Excellent services. We rented bikes on site to bike to some of the geysers which was a great experience for the kids. There is a variety of meal options available. We had lunch at the Old Faithful Inn and dinner at the Obsidian lounge which were both very good.

Of course you cannot expect upper class hotel quality style with whirlpool and champagne bar, but we enjoyed the natural style of the old cabins, which were very clean - except for the outside of the toilet bowl...||There's no fridge inside the room (although there is a space in the cabinet, where they obviously used to have one).||The close proximity to Old Faithful was great. We enjoyed the sunset eruption which was of course less crowded than during the day.

From the moment we were warmly welcomed by the Reception team, we knew it was aoing to be a good visit. And it was! A few little rough edges in the restaurant, only to be expected at the beginning of the season, but that didn't matter as the staff were all so friendly and courteous. And the food was so good! Quiet room, comfortable bed, clean and five minutes stroll to that geysir.

We stayed in a snow lodge cabin. You had to take your car from the cabin to the lodge, which was inconvenient. The cabin exterior wasn’t great, but the room was clean and featured a nice table with two chairs and two benches to accommodate a family. It had a large closet and a decent size bathroom with separate sink area. If you open the window, you let in the heavy, sulfur smell produced by the geysers. If you didn’t open the window, the room was hot. The provided fan was extremely dusty, rendering it unusable.

We stayed in the cottage. It was nice to be able to park in front of the room, as the area is really busy and finding parking can be challenging. Our room was within walking distance of the general store (ice cream was delicious!), visitor center, Old Faithful, and the boardwalk. We also stayed at the Lake Yellowstone area, where we found it was hard to access food, but Old Faithful Area had lots of options to get lunch and dinner. We were glad to bring slippers since the room's floor gets dirty from outside.

I thought this was a good place to stay. Overpriced for what it is, by far, but so is every place to stay in Yellowstone. This was more reasonable than the Old Faithful Inn. Our room was nice, and it had a mini fridge and hot water/coffee maker. It was relatively quiet, though that probably depends who is staying above/next to you. Most of the front desk staff were very nice and helpful, minus one man who was a bit brusque. They were doing some work on the place but it wasn't a problem. They are militant about kicking you out exactly at checkout though! I got a tick and was worried about disease, and of course discovered it as we were getting ready to check out. We got our stuff out on time, and the tick dropped off me at some point. I asked the lady at the front desk at exactly 11am if we could just go back into the room for my spouse to check me for other ticks real quick like 5 minutes, and she said yes. We left our kiddo with the luggage and went into the room and locked the door so I could lift off my clothes and he could check. Within a minute, housekeeping was banging on the door even though the do not disturb sign was on. We were only in there 3 minutes! But it was nice that the lady let us do that, because he couldn't have checked me otherwise -- public bathrooms only allow one gender, and where else could I take my shirt off? In general, the front desk staff were really nice and tried to be helpful in answering questions and providing advice on where to get different things, like ice cream cones and camera batteries, and how to get to the Old Faithful dining room and where to park (this whole old faithful area is like a huge maze!). We really appreciated them. The gift shop here was small but good. We got a stuffed animal, and the lady working there was nice to my kiddo.

Room is definitely not worth the price, plus they were doing construction so the inside of the lodge was all torn up. We paid $450 a night for a room so small it barely fit our stuff. I know you pay for location, but I do not think this was worth it. Also, the sink is outside of the bathroom, so if you have to use the bathroom at night, you either can't wash your hands, or risk waking everyone in your room up.

Our very first trip to Yellowstone National Park and we were blown away! If you have any intention of visiting I would recommend staying INSIDE of the park and I would highly recommend you use the National Park Service.gov website https://www.nps.gov/yell/planyourvisit/permitsandreservations. You may make advance reservations now which are being taken 13 months in advance. Just follow the instructions on the web site. We stayed in a hotel room inside of the beautiful Old Faithful Snow Lodge. It is a good parking lot away from the iconic Old Faithful Inn. I chose this lodge because of its location, relative convenience with more updated amenities and your own private bathroom. It is pretty pricey but less expensive than the Old Faithful Inn. We stayed in a double Queen room which was spacious and I enjoyed the decor used throughout the lodge. It felt warm and very inviting. Now, one thing I've learned in staying at lodgings inside of any National Park is that it is important to do your research. People may be upset at not having access to air conditioning, TV and the Wifi can be sketchy at times. But this is ALL listed on the NPS.gov website. Food options and meal times are limited and scattered among the different buildings. I never expect meals to blow me away but was pleasantly surprised that the staff are well trained and overall quite pleasant and helpful wherever we happened to be and needing directions. The check in process was easy. There is a side entrance that you can pull up to and unload your luggage. They have on-site restaurants and I will review the Obsidian Dining room separately. The beds were comfortable, rooms clean and due to COVID precautions, you will not receive daily housekeeping but that's become quite the norm when traveling. The lounge area is very comfortable and extends all the way to the registration desk at the end of the hallway. There are numerous seating areas with comfortable lounge chairs and a lovely fireplace where there are a few chairs available to enjoy relaxing after a busy day in the park. There is ample parking that is a short distance from the main complex. I would give the Old Faithful Snow Lodge a thumbs up. It is a popular location for tour groups and for Sept. they were completely booked. So just adjust your time frames as needed for where you need to go and you will be less likely to be annoyed by the lack of certain conveniences.

This is the newest hotel in Yellowstone. They opened up about 25 years ago, even though the Snow Lodge name had been around for decades. This is an all new construction hotel from about 1998. The hotel itself is fantastic with nice rooms and friendly staff. We had two rooms on the first floor close to the Geyser Grill. They were clean and slept well. We had one window that could open to bring in a breeze. There's also a fan. It would have been helpful to have a couple more outlets, but it wasn't a hindrance. We ate at the dining room restaurant for all our meals. The food was actually really good for hotel food. Good sized portions. The servers were friendly and helpful with allergy concerns. Wildlife can come to the hotel as we saw a bison not 50 feet from the hotel entrance just walking around and eating the foliage. It is easy walking distance to get to the Upper Geyser Basin trail and also see Old Faithful. They have eruption times listed in the lobby of the hotel the major geysers like Old Faithful, Beehive, and Castle Geyser. You can also walk in and visit the Old Faithful Inn anytime just to tour it Again, a very easy walk from the Snow Lodge.

Sigh. We stayed in the Snow Lodge Cabins for 2 nights (were supposed to stay 3 nights) in late October 2023. Before we arrived, we had seen the bad reviews and were not expecting to be wowed. Upon entry, the cabin appeared clean albeit dated. It was spacious and the bed felt comfortable. We both questioned, "Why the bad reviews!?" The first night my sister was woken up by pitter pattering/ scratching sounds. The second night, we heard the same noise, but much louder. We flipped on the lights and a mouse came flying out of our trash can (it had no food in it, just an empty water jug). We ended up checking out at 6 AM the next morning. The person at the front desk laughed at us and told us, "You are in a National Park and it is to be expected." I was livid at the response I received. We ended up calling later in the day to speak to a manager to cancel our 3rd night and get a refund. The manager was much kinder and more understanding. If I pay $200 + for an accommodation, I expect it to be clean and rodent free. Despite the mouse, it was nice to have a place to stay inside the park.

5-star for proximity, 2-star for food options at this location. 4-star for accommodations. Everything in the cabin worked without issues, the beds were comfortable and clean. They provided a 1-cup pouch coffee maker with sugar/cream packets and cups. The shower had shampoo, conditioner and body wash dispensers which was nice. The bathroom sink had hand soap and lotion dispensers. The room had a very large closet area and drawers for storing your gear. Our stay was peaceful and enjoyable. The location was epic for viewing old faithful and other geysers in the upper basin as well as other areas of the park. WiFi was struggling but available in cabin 729. There is a microwave in the snow lodge lobby if you have items to heat & eat. I think the lobby had items for sale as well.

Top recommendations, red trout, wild boar, bison short rib! Everything is fresh. The environment is cozy a little dark if you dine in the evening. I would say to get there at 5PM or 15 minutes earlier since a wait can be 1-2hours. First come first serve. Friendly staff, food came out quick. Great quality food in Yellowstone old faithful area.

Last year the rest taunt was warm and welcoming. This year the staff is cold and somewhat un-accommodating. The food was mostly over cooked. I would normally recommend the buffet but this time it was very subpar. The company running the restaurant doesn't seem to value it's loyal customers. We also wanted part of our family to join us and it was a hassle. Yes we understood we would all be at separate tables but the staff went out of their way to sit the rest of the part across the restaurant. I guess they want to run it down because that seems to be what is happening.

We stayed in Yellowstone the other night and had the absolute pleasure of being checked in by Gaby. She was so helpful and made our experience there awesome! I'd give more than 5 stars if I could just for her awesome customer service. The cabin was cute too!

Beautiful "classic" lodge at Yellowstone. The downside to staying here is there are MANY people all over the property that are here to see Old Faithful erupt. Also, note as in all of the hotels in the park there is no AC which can make it difficult to fall asleep during certain seasons. We were there during close to record highs in June and the room was pretty warm. They do offer fans and by morning since we left our window open the room was quite chilly. Yes, I recommend staying here for a night as you travel through the park.

We have never stayed at the Old Faithful Historic Lodge, but I have a feeling we would rather stay at the Snow Lodge as oppose to the Historic Lodge. What we originally planned on doing was staying at the Cabins connected to the Snow Lodge. We had booked a single cabin for one night. The reasoning was why spend more money when we won't be in there but to sleep. Our check in process went smoothly and the front desk staff directed where to drive to get to our cabin. We hopped in the truck drove over and put the key in the cabin door, when I opened the door I was struck by the worst smell of mustiness. Looking back I'm guessing maybe we were one of the first people to stay in that cabin for one year due to COVID, but at the time, that smell was so bad. It affected me. I looked around and everything looked old. I really wish the shag green carpet had just been hardwood. Anyways, we unloaded and we were in, no complaining, this is what we booked. The only place to be in the cabin is basically on the bed. So we started to enjoy our charcuterie board and beers for dinner that we brought with us. Next thing, there is a knock on our tiny cabin door. It was John, a maintenance man within the lodge. The adjoining cabin had reported that they did not have hot water. He wondered if we had hot water, which we then investigated and discovered we did not have hot water either. John then needed to come in because the hot water tank that serviced both cabins was in our cabin. More specifically it was within inches of the bottom of our bed and screwed in with approx 18 screws behind a fake wall of wood paneling. He did not have a drill, so he unscrewed each screw by hand while we sat on our bed. Each minute that passed it became more and more awkward. John was nice and I felt for him. Especially after he shocked himself on the tank and then blew the motherboard of that tank. This was the long story to tell you, ultimately we ended up staying in a hotel room in the snow lodge and that was the best honeymoon upgrade ever. We were super happy staying in the Snow Lodge. And we did have hot water in our hotel room. So it all ended up just fine. Thanks to John and the staff at the Snow Lodge.

Stayed at Snow Lodge for two nights in May, 2023. Lodge main area is beautiful. Rooms are well decorated but the downside is NO AIR CONDITIONING or VENTILATION except for a small window and portable fan. The room was hot and stuffy until we rigged up the fan in front of the window to draw in much needed air. Sheets were rough and uncomfortable. Food choices at all food venues were lousy. And the hours were not suitable for tourists returning from a day of sightseeing. Obsidian Dining room had mostly wild meat choices and no reservation policy. Waits were as long as one and one-half hours. Cafeteria was a reservation only buffet. Felt sorry for arriving tourists with little or no food choices. Would not stay at Snow Lodge again until AC installed and better food venues. And, too, it was very expensive for what you got...

Although I was staying next door at the Old Faithful Lodge Cabins, I came here to the Snow Lodge for breakfast one morning. I'd just like to write about why I enjoyed my dining experience here.... The Snow Lodge is a good place to choose for having breakfast. Besides the fact that it's a beautiful lodge and hotel, they serve breakfast starting at 6:30am. This was ideal for me because not only am I an early riser, but it gave me an opportunity to get a quick start to my full day of exploring the many wonderful sights, geysers and hot springs at Yellowstone! I visited Yellowstone back in the middle of May this year, but when I arrived at the Snow Lodge restaurant on a Monday morning around 6:40am, the dining room was pretty empty. I got seated right away without having to wait. It was nice to be sitting down at a fine dining restaurant early on in the morning where the setting was peaceful and quiet! Although I considered my surroundings at the Snow Lodge to be pretty high-end, the prices on the menu were a pleasant surprise being just standard for what you'd expect at virtually any restaurant. I was prepared to pay for the luxuriousness, lol. Here are a few examples of some of the prices on their menu.... I got 2 eggs scrambled with toast and home fries for $7.95! What a great deal. I'm sure if they had charged me $12.95...I would have paid that as well! An omelette with 3 ingredients - $10.95. French toast and bacon - $10.25. Pancakes - $6.95 for a full stack!. Point is....anyone, including the casual customer can come here and enjoy the food and posh setting. Another great attribute to this place is the location...and how convenient it was for me to stroll over here from the Old Faithful Cabins....have a nice and complete meal, without having to trek all over for food sources. Because...once you're inside and staying within the grounds of Yellowstone, there are limited dining alternatives throughout. The Snow Lodge was ideal for me and getting my day kickstarted off on the right note. Finally...they do also have a breakfast buffet all you can eat for only $13.95. How great is that! My advice when visiting Yellowstone and if you're staying near the grounds at Old Faithful or the surrounding area...is to come here to the Snow Lodge (at least for breakfast). I certainly felt like I had found a hidden dining gem among the crowds at one of the most visited and populated national parks in the country.

We stayed in the Old Faithful Snow Lodge, king room in September 2020. COVID precautions were followed by everyone. Restaurants offered take out only, masks required, hand sanitizer available. Location, location, location! The real advantage of staying here is the location. Yes, the room is very nice after a long day and furnishings are well kept. Clean and comfortable. No air conditioning. Fan in room. No TV but not needed. Walking distance to see Old Faithful and various geysers. Lots of options to eat. WiFi sucked!! Do not book here because you need WiFi. It was very slow and worked only part of the time. Not a place to get work done or respond to emails. Everything in the park is expensive. Our room was $330 plus tax. It was a one night splurge. Five years ago I paid $129 for a double. Decision was made to save drive time versus saving money. You WILL spend HUGE amounts of time in the car at this park. Not a problem if you know it ahead of time. Quality of lodging varies considerably among options. If you stay outside the park I recommend sleeping in the area you have yet to explore so you don't waste drive time in the morning getting to it. Wait times to get into the park can tick away precious minutes from your vacation. Avoid a lot of wasted time by getting up early and getting into the area.

My family and I planned a trip to Yellowstone and our first night in Yellowstone was spent at the Old Faithful Snow Lodge. When planning the trip, I knew I wanted to stay near Old Faithful and use that as a base to view the surrounding area. Due to the pandemic, many of the hotel and services were shut but in July the park released some rooms and I was able to book a night at the Old Faithful Snow Lodge. The Lodge is operated by Xantera, as are most of the hotels within national parks, and they usually have high prices for basic/standard rooms. Even though check-in time is not until the late afternoon, we were able to check-in and receive our room when we arrived early. The customer service at the check-in desk was very nice - they had lots of maps, provided great explanations of the services that were available, timings, and overall provided great information about the parks; it was a good start to the stay. We took our key and proceeded to the elevator to our room on the 2nd floor. When you entered into the room, on the left was the bathroom which contained the sink and the shower - the shower had refillable shampoo/conditioner and bodywash and there were towels as well above the toilet. Across from the bathroom, in the hallway, was an open sink with refillable soap and lotion (although the lotion had not been refilled) and another soap carved into a bear. Further into the room, on the left were the two double beds with a nightstand in the middle. On either side of the beds were also two narrow but tall closets (more like shelves with doors as there was not a lot of space). The beds were somewhat comfortable, not extremely comfortable but not too bad either - it was fine for one night but not sure it would be comfortable for many nights. Across from the bed was a desk with a chair, a fridge in the corner with an ice bucket on tip, and a garbage/compost/recycling stand. The room felt like it had been designed with the basic amenities plus a bit more but that's about it; there was no AC in the room and no wifi in the room either. For the hotels in the national parks, you pay for location but you pay a lot and what you get in return is only a basic room so the cost seems to outweigh the benefits. Due to the pandemic, only a limited number of shops and restaurants were open. There was a restaurant in the hotel that was open but it was to-go only, so you could order inside through one window, pick-up at another window, and then either eat outside or in your room. For lunch we ate outside but for dinner we ate in the room. The dinner menu was more extensive and the flavor was better, and the costs for the food was reasonable for the dinner portion. As I said, complimentary wifi was not available in the rooms but was available in the lobby; at check-in you received a code that you can enter to access complimentary wifi. The wifi was only available in certain pockets of the lobby, was extremely slow, and only worked for basic email and communication (there was also little to no cell service in any part of the park except for inside the hotel). Overall, the service was great at the hotel but high price did not justify the basic standard of the room. I understand that you are paying for the benefit of staying in the national park and for the convenience of being closer to the attractions, but the benefit should equal the costs and you are paying 5+star prices and are getting a 2-star room. The environmentally friendly details are nice, with refillable water stations, refillable toiletries, composting, and recycling containers.

It's not good. Given you are paying for location, and given some of the shortcomings of the property are disclosed relatively clearly before booking (no air conditioning, horrible wifi), one could make a case that it's a fair tradeoff for the cool opportunity to stay in Yellowstone so near to Old Faithful. But infrastructure limitations don't explain things like a plastic bag wrapped around the smoke alarm (kind of a fire code violation, I would guess), lack of secondary door locks, a shower that is clogged and won't drain, housekeeping leaving used coffee from the last guest in the room, poor soundproofing, and many other little things that makes these properties a one-and-done for me. I will throw a star back because of something I had seen only in movies until this point, the two young staff folks stumbling out of the supply closet disheveled and giggling, turning red as they saw us and going back in to grab the key they had lost and some critical supplies. If the hotel is going to do a poor job providing the basics, that is a very good reason for it in my opinion.

This a review for the Old Faithful Snow Lodge cabins. Yes you do need to book these way in advance, and seemed a bit pricy for being a "cabin", but I was pleasantly surprised. Each building had 4 different rooms where each room is booked separately. I booked two rooms and asked them to be close together. I was happy to find out they had a door that could be opened between the rooms. Wahoo! No need to go out in the cold to visit with each other. Note: If you stay here in the Winter, they close the park roads sometime in mid-December. What that means is that you need to book and pay for transportation into the park to get to the lodge. So round trip per person, it was ~$300+ just for the transportation! That seems way steep to me but they just got a new fleet of snow coaches so guess we are helping to get them paid for :) Others mentioned the need to make dinner reservations but the restaurant had a different place to post reviews and I will go there for the food talk. .

The combination of exorbatent cost while providing meager amenities goves the Snow Lodge just 1 star. The continuation of the federal government lockdown keeps the hotel understaffed and everything takeout only. Food is marginal and scarce with long lines everywhere. Do yourself a favor and wait another year or stay at a hotel outside the park. We would have rather been camping...

It's hard to believe that such comfortable accommodation could be found within a national park within walking distance to Old Faithful geyser. The Obsidian Cafe serves up a nice breakfast buffet too.

Really I could give this hotel four stars if I didn't feel lied too. I booked this hotel specifically because of the promise of internet. It was all but worthless. You couldn't use it at all on the second floor and it was worked slightly better in the lobby. I run a internet based business and this was unacceptable to me. When I got a text the next morning of a problem not only could I not get online to fix it but the phone service that was only 3G wouldn't let me get a phone call out. I had to leave the park early because it had to be fixed as I was losing business. I get the whole get back to nature thing but in an area of the park with three hotels I would expect some resemblance of service. It's 2019 for goodness sake.

Spent two nights at their Snow Lodge Western Cabin with two queen beds. By far the best of the three cabins that we stayed at in our week long vacation touring Yellowstone National Park. Large and spacious, it even had a breakfast table in it. The porch was large enough, with chairs, a small table and an overhang to stay protected from inclement weather. The room even had a refrigerator and a safe. Plus, there was a door inside to the adjoining cabin, so if you are travelling with family, you could open it up and it would be like a suite. No complaints.

Amazing stay at the Snow Lodge! Our group stayed in 3 cabins near each other ~ just perfect...we all met on one of our porches while waiting for the 3rd room to be cleaned (we were early and they let us check in early). The cleaning lady working Jan 11 rooms 716, 714 was really nice and accommodating. Loved the front desk posting the times for Old Faithful~ the general manager working was super friendly. I don't remember the name of the guy in the gift shop 9am Jan 12 was very helpful and friendly! And Kathy in the dining room~ we had a large group at Jan 11th around 5 pm. Kathy our waitress was the best: friendly, efficient, informative, funny~ she made our dining experience just the best. Her recommendations were spot on! The next morning at breakfast she was finishing her shift and still stopped by our table to say good morning. Beautiful views, great accommodations in a perfect place...and after being cold all day on a snow mobile lovely warm cabins and hot water. And great cozy areas to meet with our friends. Go! Ask for Kathy! See the guy in the gift shop! And of course, Old Faithful is amazing freezing in winter!

The walls are a little thin for a place built in 99, we heard our drunk neighbors very clearly at 2am. Otherwise this place is an interesting piece of fakery dressed up to look nice. Huge amounts of custom mill work and cheaper than shit one piece baths make you wonder if they could have spent their money more wisely. The restaurant is just OK, I'd bet their eggs are powdered and a lot of their stuff comes in ready to heat. It took two waitresses to get me a coffee and damn if it wasn't so bitter as to be UN-drinkable.

Well, the place IS beautiful. But for the price of the rooms, the food and the service could be WAY better. I wasn't happy with the cold food on the breakfast buffet, I was almost finished eating before I got OJ or coffee. For dinner last night I had to choose a chicken breast from the kids' menu. Not impressed. Only with the view and the location.

Having started in Buffalo in the morning, I arrived at the Yellowstone East Gate at 6:30 - the sun was going down and the speed limit in the park is something like 30 mph. Having seen so many people pulled over before - I kept to the low speed limit but people were tailgating me and some passed me (not so safely) so they could zip along at well over twice the speed limit. The wind picked up and the temperatures dropped - it seemed like I was so close and yet so far! My fingers froze! I arrived at the Old Faithful Snow Lodge and couldn't even unbuckle my helmet but a super nice helpful lady, Mary Ann from Tennessee, came around the front desk and did it for me. She checked me in and advised me to hop right into a hot shower, "You've got about 30 minutes before Old Faithful will be putting on the next show!" I got to my rustic cabin - more like a trailer with low ceilings - had a very nice hot shower (apologies to my neighbors if they didn't get hot water later!), made some hot tea and got out to see Old Faithful put on a show while the sky still had the fading colors of sunset. I went back to my room and made some noodles and listened to another audio book, falling asleep soundly! The next morning, Mary Ann helped me work out my next night's accommodations and found me a room at the hotel at Mammoth Site from a cancellation that popped up! All in all - great service and hospitality. I'm definitely a fan!

Very rustic. Cabins very old. No fitted sheets. Just flat sheet and an elastic strap-on mattress pad under (not a fitted mattress cover). Not very clean. Think 1980s summer camp cabin. Note: during Covid there are take-out meals only from the cafeteria. No place to sit and eat (outside on ground). I hate to sound snooty but at $275 per night I am comparing it to the hotel up the road Mammoth Hot Springs hotel which has just been redone. Fantastic. Drive a Little longer and stay there.

We stayed in the cabins which were basic, but all that you need. There is a safe and fridge. The room was very clean and had all the soaps and towels you need. Cozy and clean. Great location to eat,hike and see old Faithful.

Restaurant was not very good. Food was mediocre. Had a party of 18 and none of us sat together even though we had a reservation for weeks. Had the sausage platter, came out lukewarm. The bison spare ribs were the bes

Our room was not ready for check-in. It was snowing heavily so we didn't get our keys until after dark and it was very hard to locate our cabin. On arrival, the heat was not turned on so for hours it was very cold, the carpets were not vacuumed which was instantly noticed as soon as we took our boots off and neither of our queen beds had fitted sheets and the flat sheet they put on did not cover the entire mattress. The one queen bed had black crumbs In the bed. For the price we are paying to stay here I could not be more dissatisfied.

Great spot to grab a drink and warm up your cold feet before dinner. Price for the drinks were good and atmosphere was relaxing :) Oh but no TV though. Maybe the cable can't reach all the way in here.

For the price, absolutely not worth it. It's location you are paying for 100%. Our family booked it (5 months in advance, mind you...) because we were on a tight timeline and we were doing our best not to drive too much in the dark. Food options are limited throughout the park, but it had a dining room in the lobby. The room itself was just okay. Basic amenities. No TV, wifi at a cost.

Although the staff is very nice, and helpful, however the charges of over $300 per night for a room not much bigger than a closet, with no air condition in 85 degrees weather is a rip off. There was also a delivery truck that is making a back up noises every morning at 6:30 am. We had a horrible experience.

I was here when they did the renovation many years ago! What a beautiful building! I love Yellowstone National Park!

Decent and large room, but the door which connect with next door is unlocked, make me feel a little bit insecure. The shampoo, hand wash and any other things are cute, I especially like the cute bear soap

It was extremely hot in the room, no air condition and the small window could not cool the air. The fan was ridiculous and ineffective. Unacceptable to pay $276 per night and to be charged $12 for internet connection. Was very annoying to have toys waiting for you in the room and then discover it cost money. The kids were very disappointed when we told them it is not a present. The fridge froze and destroyed all our food. Poor value for the money and not a good experience.

HORRIBLE HORRIBLE HORRIBLE $258. for a single room. This place robbed me of a good night's rest. No TV No A/C Heavy comforters in August They use flat sheets on the bottom and it looked like there was a double sized flat sheet turned sideways and tucked in at the top to look properly made but there was over 6" of exposed mattress at the bottom, which came untucked and balled up during the night. The heavy comforter was the same way, tucked in at the bottom and only came up slightly above the waist when you were in bed. It was a huge mess. The drinking glasses provided were FILTHY NASTY DIRTY used by no telling how many guests before I got here. The floors were thin and you could hear people all around. Dropping things, walking, shutting doors. Internet is wireless and is $12. for 24 hours.. which is a ripoff because if you check in at 3 and out at 11 you come up short. Likely you won't check in until after 5 or 6 and you leave by 8 or 9. SCAM. I hated this place because of the no a/c, hot room, and improperly made bed. I'm not sure if it was just me or not but I felt like things were crawling on me all night and makes me hope I didn't get bed bugs out of this horrible awful experience. DO NOT STAY HERE... GO OUTSIDE THE PARK TO A DECENT HOTEL.

Disappointing is the word that first comes to mind when thinking about our stay in the Old Faithful Snow Lodge. We actually paid an additional 300 Euros to stay here for 3 nights. We wanted to have a wonderful time for our anniversary. Yellowstone is wonderful and it's a shame and scandalous that Xanterra sucks so much. With Xanterra being the monopolist of Yellowstone, they own every site there, this is really bad news for anyone wishing to stay in the park itself. I wouldn't recommend it. It's probably far cheaper just outside with better options for food, better quality and a professional crew... During our stay we had a power-outage for more than half a day. The whole night the generator was running just outside our room, keeping us awake. This generator doesn't do much for the hotel guests, it might just keep the lobby lit and the credit card units running. Nobody in the hotel gave a flying F about our complaints. There is no TV, no air-conditioning. The shutters don't shut neatly and so the room is bright in the earliest morning hours (useful, if there is no power). WiFi is a rip-off for 25 additional dollars for 72 hours for a maximum of two devices. The restaurants are an evil joke. The food is so bad - even fellow british tourists complained. ;) Don't stay here. You're welcome.

Over priced rooms. Lodge construction is counter to any kind of restful sleep. Bring ear plugs or sleep elsewhere.

"Appearances Are Deceiving" When making lodging reservations two months in advance of a trip to Yellowstone, this was one of very few options left so I took it for our stay on the night of June 23, 2011. On Xanterra's website, the lodge looks very upscale and comfortable, and when we arrived it still looked that way, though a bit contrived in an attempt to fit in with the environment and other historic buildings in the area. Check in was easy and fast, though it was immediately apparent that the building was a hot box, even in late June when the outside temperature tends to be moderate. The building was several degrees warmer than outside. Our room on the second floor, 2014, was spacious, with an obstructed view of the geyser area (the lodge is set back a bit from it and ours was as good as the view gets). The lodge itself, as are all in Yellowstone, is run by Xanterra, and has no air conditioning, supposedly to keep in the spirit of the rustic park, no TVs, refrigerators that are unplugged upon arrival "to conserve energy" (translation: to pad profits), and all bathroom amenities boldly proclaim how good they and their packaging are for the environment (the Green Natura soap and shampoo were both excellent and I would actually purchase them for home use based on performance). I suppose that philosophy of environmental stewardship doesn't extend to the silly Keurig coffee maker with the one-serving coffee pods. To me, the environmental shtick seems meant more to impress than to actually help the environment. On our stay, after dinner in the Old Faithful Lodge Dining Room and an evening viewing of Old Faithful and a walk around the geyser area, we returned to our room around 8:45 to be welcomed by extremely upstairs neighbors, who were stomping, running around (one would hope a kid was in their party), and dropping or throwing things on their floor. We endured it until 10 PM, when I called the front desk and spoke with K____ (Katie?), who told me she would send security to conduct a "courtesy check." I don't know if that actually happened or not, but the noise only got worse and I called the front desk again at 11. This time K___ exhaled a very loud sigh and in a sarcastic, world-weary voice told me she'd already sent security up once and would do so again, indicating that doing so was just to make me feel better. A few minutes later she called the room and told me that security was busy with another problem and it would be a while before someone could go back upstairs. I told her to have security come to my room to listen to what we were putting up with. Of course, that visit never happened and the noise continued until after midnight - and resumed promptly at 6:30 AM. The Old Faithful Snow Lodge may have been built to impress, but it was also built on the cheap, as evidenced by the lack of soundproofing between the thin floors. If you dare to stay here, I recommend staying on the third (top) floor to avoid noise. If you have children, please stay on the ground floor for convenience and courtesy. Would I stay here again? Perhaps, if no other lodging options were available. But if and when I return to Yellowstone I will (1) make my reservations much earlier for more lodging options, and (2) only stay on the top floor of any lodging I book. Hopefully helpful hint: The Old Faithful area is a zoo - cars, RVs, and buses everywhere, as well as hoards of people. We found that visiting the geysers in the evening and early morning afforded a more peaceful experience than doing so when so many people were around the area.

$300 per night in October. (Off season). Can't check in until 4:00 and they show up at 8:00 on check out Day asking when you are leaving. Checkout is 11:00. Your bed linens don't get changed until your fourth day. They are trying to go green but a bit excessive with bed linens. Just not impressed with housekeeping at all. They made the bed and that was it. Food in dining room is good but expensive. Just know that going in. Dining room staff very nice and attentive. Lots of Bison wandering close to hotels. Should I cone back I'd bring some of my own food and bottled water. No TV but you can get a 72hr wi-fi for 24.99. Can watch Netflix Hulu etc on your device

Note: I only give 5* ratings to truly exceptional, best-in-class establishments. My family and I stayed here for a few nights to close out the March 2018 winter season. My mother stayed in her own room, while my wife, 3 1/2-year-old, 1 1/2-year old and I stayed in another room. Both rooms were Premium Lodge Rooms located in the Snow Lodge building. In this case, the term "Premium" is quite a stretch. Accommodations are BASIC. Rooms are almost uncomfortably hot even with the thermostat turned way down. The blanket-style comforter is remarkably thin, so if you enjoy sleeping in a cooler room snuggled under thick & warm blankets, that's not going to happen here. The in-room furniture is small, so if you need to use a CPAP while sleeping, space on the one bedside nightstand will be at a premium. WI-FI IS NOT FREE, and is charged by the hour ($5), for a day ($12), or for three days ($25). This is ridiculous--even Amtrak offers free wi-fi. Considering the high cost to stay per night at this property, wi-fi should be free. I wouldn't mind if they built this charge directly into a "resort fee," but directly experiencing this charge makes me feel like they're nickel-and-diming me. The dining room offers interesting meals, but they are very poorly executed. YOU MUST MAKE RESERVATIONS IN ADVANCE, or you will experience long wait times. Luckily, we had dining reservations for every night of our stay. One night, I ordered prime rib, prepared medium. When it arrived, it was apparent that they merely cut off a piece of rare/medium rare and finish it on a flat grill in an attempt to get it closer to medium (which they did not). The prime rib is served atop polenta, which makes it difficult to cut and the blood/juices from the meat soaks into the polenta turning it into a pink mush. We ordered the edamame appetizer, which arrived INCREDIBLY salty. Each bean pod was covered with salt, looking like some kind of sugar-crystallized candy. The table next to us experienced the same thing. When I ordered the pork osso bucco (finally, as it was unavailable after two nights despite our 5:30 PM dining reservations on every night), it was not worth the wait. There is nothing "osso bucco-like" about this dish. It's a piece of pork shank that tastes more like smoked ham on a bone, but not in a tasty way. It's an average dish at best, if you're really hungry. The bison spare ribs are surprisingly tasty, but VERY fatty--after removing the fat and bone you will be left with meat amounting to significantly less than 1/2 the original size of the piece. My mother's soup arrived lukewarm and the vegetables had been long overboiled. The root vegetable side (with the bison spare ribs, I think) were cut with absolutely no culinary skill (like a child might do), and lacked proper seasoning (maybe it was dusted with a basic Italian seasoning). Adding insult to injury, the menu items are on the higher-priced side. For the money, this hotel and dining experience is not worth it. However, you are paying purely for LOCATION. There is no real, comparative alternative in the immediate area, which is why this property gets away with such nonsense. I would stay here again purely for the value of the location.

You are paying for location. That is it. We were on the top floor and where it was incredibly stuffy and no cross breeze when windows were wide open. There is no TV and no air-conditioning. The shutters don't shut neatly and so the room is bright in the earliest morning hours. Construction out of the window. Fan was on in the room and it made no difference. WiFi was an additional $25 for 72 hours. If you are all about location, then stay here for convenience. If you are looking for comfort, look elsewhere.

I took a trip with friends to do crosscountry skiing in Yellowstone. This hotel is operated by Xanterra, which outsourced the operation from the NPS. Takeaways: Rooms: Comparable to a Courtyard by Marriott. Clean, comfortable. Service: EXCELLENT! People at this property REALLY want to be there for the location. It's the hospitality industry on steroids. The ski shop was particularly helpful in advising up on which trails to use; and a member of our group took a half day crosscountry lesson ($40) and was impressed. Food and Bev: I ate at the buffet for breakfast and dinner several times and also had breakfast and a dinner made to order. Food pricing was comparable to a city hotel anywhere...think $10-$15 for breakfast. I had the eggs benedict with salmon. Alcohol prices were mixed...a shot of Maker's Mark was $5.00, comparable to what you'd pay in a bar...but a longneck (microbrew) was also $5.00 and a glass of really mediocre wine was $7.00~ REALLY?!?!? I suspect the priciness is a function of the fact that everything has to be freighted in by snow coach.

We came on a tour and the rooms were o.k. but we came in May when the weather is cooler, so read the reviews of other people who said there was no air conditioning (I think it would be miserable if you had to stay in July). The food service was awful and the food so-so. You had unbelievable wait times just to get into the restaurant for breakfast (as much as an hour) and this is unacceptable when you think that we had to be up and ready to get on the bus to leave each morning at 8:00 a.m. What really upset me the most is that at 6:30 p.m we went down to have a light dinner, put our name in and were given a alert device to let us know when a table was available. So we waited and kept checking and our device didn't go off for 1 hour and 45 minutes. Finally after much complaining the check in personnel apologized and said they made a mistake and skipped over our name for almost two hours. Overall shoddy service (poorly trained wait staff and managers). One manager said he didn't have any returning employees except two and they all need to be trained. This place is a nightmare. DO NOT STAY here even if it seems convenient (since it is not). This shows you what happens when you get the "low bidder" for government services contracts. I guess Xantera has the park monopoly on providing services and could care less about customer service. Our national park service image suffers because of these Xantera clowns. Get rid of them and bring back service and training for employees. What a nightmare.

The Old Faithful Inn is professionally run. After checkin, we noticed an electric outlet cover missing in our room. I reported this to the front desk and it was repaired/replaced ASAP. Our room was located on the third floor in a new hotel wing. There were no other issues with our room-it was very clean with a spotless bathroom. This hotel is only open four months of the year. The ground floor windows and doors are covered for protection from the 60+ inch winter snow. TIP-the best ice cream is available in the snack bar opposite the gift shop in the Lobby. Many great flavors and an ample amount is served. There is cell phone service at this location BUT no cell data is available. There is No TV, No Internet-it is claimed that Internet is available via a one to 3 day subscription service. I attempted to use it but for some reason it was not available. On the second floor there is a balcony for viewing old faithful while sitting down with a drink in your hand--interesting. Overall, this was the best place to stay during our 5 day visit. For 3 days we stayed at the Yellowstone Lake Hotel--it was older and really needed some costly maintenance. If your stay is going to be short-a day or two, this is the hotel to stay at. The Restaurant has a GREAT Menu for breakfast AND Dinner--all items cooked to order. We always avoid the buffet as the quality is lower as items are pre-made and kept warm :( .

Stayed in Snow Lodge- NO Air conditioning!!!! In August. Nice and quiet. Very nice staff. For the cost it was ok

Their cabins are TINY, and not very well arranged. However, they were clean, had a fridge and a safe (unlike the cabins at canyon lodge), and were well priced ($100 cheaper per night than Canyon Lodge cabins). Their WiFi, like all the lodges, was awful. I don't know how these places can claim they provide WiFi when it's so terrible you can't even download a part of a book with it! I barely was able to get email.

Nice decor and clean. But only okay doing and the worst bed (hard), linens (scratchy), and pillows (tiny and flat) I have ever experienced at a hotel. A true bed trifecta of terrible. For almost $300 a night before season, a very poor value.

We spent one night in one of the cabins, which are located along gravel drives, kind of like a neighborhood. Not rustic except for the wooden exterior. It felt exactly like a hotel room, with plenty of neighbors around. They are built in groupings of 4 attached rooms. When our attached neighbors rose and showered in the morning, we could hear the shower as if it was in our own room. Outside there was some noise from kids and families bustling around. But all in all, it was quiet. It gets cool at night so we even left a window open all night. Not that we could close it... Maybe the window closures should be fixed... There was no fridge or microwave in the room, so we had to bring ice from the main building and keep our food in the cooler. This became tiresome on our long vacation, the lack of fridges and freezers, but most locations offered complementary ice for our cooler. They make a point that there is to be no cooking inside these cabins, so we made do with heating water and eating instant oatmeal and mac-n-cheese and energy bars. There is a small grocery store and souvenir shop not too far away, as well as a restaurant, if your budget allows. There is also no TV. These are cabins for sleeping and getting cleaned up. The bathroom was fine and soap and shampoo were provided. We were thankful to have found an available room inside Yellowstone, but I did not like spending the amount of money we spent for what we got. It was comfortable and we had a good night's sleep. Old Faithful is close enough that we could have walked there in 10 min.