PPSYD
Google
We booked this hotel through a travel agent. The location is close to public transport, a short walk to the end of the road to the tram that links Alexanderplatz - buses, U-banh and the S-bahn. Down the other end of the street is a Green Supermarket - a little more expensive, however, around the corner and 15 min walk is a normal market for your supplies. The check-in was fine, the entry was through a set of doors then stairs to the lift/stairs/rooms, on the last day we found another entry (from the side street) and the lifts to the ground level, as a family of 5 travelling with large bags, it would have been nice if the check-in person told us this access on check-in, one reason for the average rating. We stayed on the level above the shops, so we had an apartment above us, this was the second reason for the average rating, the guests in the apartment above thought it would be a great idea to bounce a ball from 10pm to 3 am each night. On the second night I rang the after hours number at 3 am and was told to go a knock on their door to solve the problem, I didn't accept this solution. Luckily, they must have solved the problem by another means. After hundreds of reviews, this is one of my few negatives reviews. Hint: ask for the top floor, and ask explicitly for street level lift access if you have heavy bags.