Old Town Chambers, Autograph Collection

Amazing location, right on the Royal Mile, beautiful hotel, lobby, and dining area.Breakfast was excellent, top tier food and service. So why the 3 Stars? Our toilet didn't flush. I told the front counter about it and they wrote it down on a sticky note and apologized, but that was it. Lucky for us we booked a 2 bedroom suite, so we could cut through the bedroom and use that toilet. When my wife and went out for a late evening for our anniversary we had to wake up my mother to cut through her room and use the toilet before bed. When our son woke up early he also had to wake Grandma up to use the toilet. So it would have been an amazing experience if not for this. We specifically looked for a place where everyone could have their own space, and booked experience based on the fact that everyone would have their own space.

We chose the hotel for it’s proximity to all of the royal mile sights and restaurants. ||We have been very impressed with how considerate and helpful the staff is. Paul, Jake and Oliver have gone out of their way to make sure that our first trip to Edinburgh is perfect. They helped us with selecting tours, restaurants, etc.||If possible, try and get a room with a balcony. It is a lovely way to enjoy the city after exploring for the day on foot.

A late review...stayed when it was the Cheval Old Town Chambers in March for 3 nights. My cousin and I had 2 separate rooms. We were thoroughly impressed with the front desk reception (that Scottish hospitality is top-notch), housekeeping, the well-equipped room, and the location in Old Town. I had the best sleeps in that comfy bed.|Breakfast was included in our rate. We enjoyed 3 breakfasts at Luckenbooths, the restaurant attached to the hotel. It was so so good. The smashed avo toast and poached eggs was the best I've ever had with the chili jam on top. The Scottish full breakfast was also yum too but after having the avo toast with chili jam, that was THE breakfast for me for the rest of the stay. |Also should mention that the convenient location across the street from St. Giles Cathedral allowed us to enjoy an evening concert. It was so so good. Also the hotel is next door to a fabulous restaurant called Angels with Bagpipes. Best dinner! |Checkout was a breeze. We were lucky to have found this hotel. Highly recommend!

A location that cannot be beat right on the Royal Mile/ in the heartbeat of eternally beautiful Old Town. Cheval has simply lovely accommodation of different types. We originally had an apartment that had all the amenities. The washer and sink weren’t working properly and we had some inconveniences which were addressed right away. Due to the inconveniences they were apologetic and did greatly make it up to us by offering us another room. Our three story town home right on advocates lane which we stayed on for the next two nights was just amazing. It was literally like a chamber with stone walls, an expansive living area with gourmet kitchen and we all had our own spaces. We had such a lovely stay with our two young boys. ||The breakfast at Luckenbooths is also rave worthy and the service is impeccable. ||The only tips I have are that there are an insane amount of steps to get to the hotel on one side and another side is uphill. When taking the train or any sort of walking route particularly with luggage, please ensure to take this into consideration. Also, make sure you know that the dryer in the room is extremely slow as it’s a combination machine so if you need clothing dries right away, it won’t be possible. Also, the best way to get in touch with staff is through the app loaded on your phone. ||Would highly recommend Cheval to anyone wanting a stay in Edinburgh!

Excellent three day break. Open plan apartment was spotlessly clean, spacious and well equipped. We both slept well. It was by far the best accommodation we have stayed at on our many trips to Edinburgh. The staff were exceptional- all very helpful and courteous.The location was great! We would return, and wouldn’t hesitate to recommend.

**An Unforgettable Stay – Simply Outstanding!** Our stay at this hotel was nothing short of magical. From the moment we arrived, we were welcomed with such warmth and genuine hospitality that we immediately felt at home. The room was absolutely stunning – beautifully decorated, impeccably clean, and offering an unforgettable view of the cathedral that took our breath away. Every detail was thoughtfully curated, and the level of cleanliness was truly exceptional. The breakfast was a real highlight – delicious, fresh, and with a wide variety that left nothing to be desired. But what made our stay truly extraordinary was Paul and his amazing team. Their hospitality goes far beyond what one would expect – they anticipated our every need, made us feel truly special, and delivered a level of service we have never experienced before. Their passion, professionalism, and care are unmatched. This hotel is, without a doubt, *the place to be*. We cannot recommend it highly enough and are already looking forward to our next visit. A heartfelt thank you to Paul and the entire team – you made our stay unforgettable!

We stayed at Cheval Old Town Chambers for four nights. The location is great! Right in the heart of the Old Town. Short walk away from the Castle and many other attractions, cafes and shops. The hotel was very comfortable and clean. Nice decor. Tasty breakfast. The reception staff were very welcoming and helpful. When we arrived and got to our apartment it turned out that the sleeping arrangements were not suitable for our family. Beds were high and we have young children (8 &4 years old) who could easy roll off . We were shown two other rooms and were able to choose the one that worked. The lovely receptionist was very patient and understanding. Nothing was a problem. The apartment was comfortable and clean. Well equipped kitchen with dishwasher and washing machine. Comfortable beds and nice toiletries in the bathroom. We really enjoyed our stay and would happily return to Cheval when in Edinburgh again.

One of the better European hotels I have stayed in. However, the shower barely had hot water flow and I reported it to the front desk. Day 2 it was still broken and there was no attempt to move us or follow up. At checkout I told them again and only got an apology. No reward points concession or any other remedy was made. At a hotel this nice, I expect the service to be good enough to solve this problem without me having to do it for them.