Voyage789470
Google
We stayed in a Luxury Open Plan room for 8 nights. The room was well appointed. It had a full kitchen, including a washer/dryer combo, dishwasher, oven, microwave, coffee maker and toaster. There was plenty of utensils, plates and cookware. The bathroom was large and the towel warmer was great. The bed was warm and comfortable. ||The location of this hotel is perfect. You are in walking distance to everything in Edinburgh. There are plenty of shops and restaurants very close to the hotel. |The staff was very nice, they showed us around when we first got there (the buildings are old and maze-like) and answered any questions we had. We downloaded the app and were able to chat with the hotel staff. We also used the app to learn how to operate the appliances :) . ||For the 2 of us, the room we had seemed small. There was really no where to put our luggage or to store anything. We just put our luggage on the window ledge. But if you had a bag bigger than a carry-on, I think you'd be in trouble. If you put it on the floor, you couldn't get to the bed. If we stayed there again, I'd get a 1 bedroom I think. ||We were in a room that was very close to the courtyard and the set of stairs outside (kind of like an alleyway) . We heard folks going up and down well into the night. We are typically in bed pretty early, so it bothered us, but it might not bother other folks who stay up later. ||The hotel also had a nice gym. It had weights and cardio equipment. It had enough space to get a good workout in, as long as everyone was polite and didn't hog the equipment. We had a good experience, everyone was considerate. ||I did report, on the hotel checkout survey, a couple of minor issues with the finishes in the room. Only cosmetic things that I thought should be corrected to prevent real complaints in the future. The drain caps in the bathroom sink and shower kept coming off, and the faucet in the kitchen wasn't attached to the counter, it kept falling over. Those things didn't hurt our stay at all, but for a quality hotel, I thought they should know and they were quick to respond and said they would fix them.||Overall, a great stay and we WOULD stay there again, just in a bigger room.