Terra B.
Yelp
DON'T DO IT! KEEP YOUR MONEY!
The trolleys are meant to be hop on, hop off- we were told by the Trolley office. However, we purchased a two day pass and only rode the trolley a handful of times. We were at stop seven and four trolleys passed us by without even stopping to give those on an opportunity to exit and those waiting an opportunity to get on. Every driver acted like they did not even see us standing there. My husband called the trolley station four times to inquire the reason why they were not stopping to allow people to get off and us to get on and they did not have an answer for him, but just replied, "They are supposed to stop at every stop." They definitely do not do that! Finally, the last time that my husband talked with someone, they told him the reason why they weren't stopping is because, even though it's meant to be hop on, hop off, a lot of people don't get off the trolley, and therefore the trolley stays full. The lady proceeded to tell him that that is their number one complaint is that customers buy tickets and they don't have much of an opportunity to actually ride the trolleys because they stay full. Perhaps people do not ever get off buds to the fact the drivers do not stop at every stop!?
You can also waste a lot of time standing there waiting for the trolley because there will be times that it will take them 20 to 30 minutes to get to your stop! As far as the tour part goes, it depends on who your tour guide is as to whether or not you can understand what they're even saying!
Overall, we definitely would not recommend! Also, please note, there are absolutely no refunds! The last ticket lady told my husband that we could go online and request a refund since that is customer's number one complaint, however, when I went online to try to request a refund, it did not even give me that option and says that because my tickets are active, I cannot get a refund.
Save your money and take an Uber if you need to get from place to place!
If you do decide to take the trolley, do not sit up front as the bus fumes are unbearable.