Freddy S.
Yelp
We really have loved coming to Savannah around Christmas. In the past it's been a fairly quiet time, but those days appear over. The place is quite busy, which is great for the town, and with that I have no problem.
The hotel is right on River Street, although the entrance is off Bay. Our suite was nice, and the staff accommodating; especially Kevin, Martin and Steve who, as a native and has some great stories.
The hotel lacks a bar, restaurant, pool or any amenity found in higher end establishments It's much more a B and B than hotel.
Our main complaint is with housekeeping, or lack there of. Having stayed in everything from Days Inn to Ritz Carlton, I have never encountered maid service this bad.
It's truly disappointing that a place this nice is so poorly managed. We actually had to call down for toilet paper because our inept housekeeper couldn't be bothered to even look in the bathroom. For $300 a night, one can do much better.
Three years ago we stayed at The Marshall House on Broughton, and had a great experience. Both properties are owned by the same company, and yet are worlds apart. It has not ruined our trip, but it did very little to make us want to return. What a pity.
Another minus is the pet friendly policy where every idiot with a dog feels compelled to take their animal with them on vacation so they can annoy others. I will never stay anywhere that allows anything but true service dogs. The women in the next room brought their yapping mutt and they left the thing in the room all day. How selfish is that.
Savannah, sorry to report is turning into another theme park in a host of ways; none very welcome in my opinion. The history is there, but the tank tops and flip flops are becoming so prevalent in many southern cities that the charm is vanishing. The homeless, or as we used to say, hobos or bums are an unwelcome addition in any town, and here is no exception.
Seems time to find another town that can take the place of this once great one for our occasional holiday trip.