Ole-Sereni

Great access to the airport and a nice welcome to Kenya. Stayed one night here after our international flight. Great views of the National Park and even saw zebras from our room. The steakhouse was super delicious and has great terrace seating. The hotel helped us arrange a driver to take us to the Giraffe center and he made some additional nice stops as well. Great start to the trip and would stay again!

Service levels are dropping -- for sure not worth the room rates they are asking. Just 1 example -- your in room dinning order dont even arrive on a tray ,,, so even peber & Salt is not available. Plates only.

This spot was perfect to hang out at before flying out of NBO in the evening. Everyone was super friendly and welcoming and the hotel has everything, restaurants and bars, shopping and a spa! It was the perfect relaxing end to our amazing trip 🙏

We stayed here as stop over before heading over to Tanzania for a safari. We arrived quite late at night but the staff were really helpful. The restaurant was still serving food and we had a great meal and a few beers. The rooms were perfectly fine, clean and a decent size. Overall a good experience and perfect for a stop over in Nairobi.

I was stranded in Nairobi due to a late arrival from Mauritius (Kenya Airways). So they put me here (paid for) during my 24h forced layover. It was really quite alright. Friendly staff and good facilities. I was even able to book a city tour with the hotel driver which was very pleasant!

I enjoyed my experience at Eagles The Steak House. Took all three courses and was very pleased with every meal. I am not big on food presentation but have to say I was impressed. The molo lamb was amazing. The staff are very friendly and the view over looks the national park where Giraffes and other wild life could be seen grazing in the background. It can get a little chilly especially if dining on the terrace therefore warm clothing is advised. Overall, it was a good experience.

We had a mixed experience at Ole Salani. The location and ambiance were excellent, and the staff were incredibly friendly and attentive — truly great customer service throughout. The food overall was delicious, but unfortunately, we encountered an issue with one of our children's meals — there was a fly larvae in the food garnish. This understandably caused our child to lose her appetite. To their credit, the staff handled the situation graciously and professionally, apologizing sincerely and even offering complimentary desserts to make up for the experience. While this incident was disappointing, we appreciated the way it was addressed. Improved quality checks in the kitchen could have avoided this kind of mistake.

Lovely weekend spent at the hotel. Room great food great service was OK though could do better. Check in was great. You get to enjoy Services of both Ole Sereni and Emara its within the same property.