Ankit B.
Google
Disappointing Dining Experience at Olive Bar & Kitchen, Khar
Sincere disappointment with my recent dining experience at your Khar outlet. Given the reputation of Olive & an APC of ₹2500, the evening fell far below expectations.
• Brie Appetizer: Served completely wrong, with neither the texture nor the balance expected from this dish.
• Grilled Prawns: The prawns were entirely unseasoned, which ruined the experience, despite the broth being genuinely delicious.
• Lobster Pasta: The portion was surprisingly inadequate, the lobster chunk was overcooked, and the pasta itself was undercooked without salt.
• Lamb Kebab: Beautiful presentation, but the flavor did not match the visual appeal. The meat lacked seasoning and proper marination.
• Pepperoni Pizza: The base was unnecessarily thick, taking away from the classic crispness one expects.
• Mushroom Soup: Extremely disappointing—tasted worse than a basic instant Knorr soup mix.
Adding to the frustration, during our dining experience a lady came & approached us to talk about upcoming offerings, yet no one was available to address the issues we faced. To top it off, when the server finally asked about our experience and heard our feedback, he simply replied “okay” and walked away without acknowledgment or resolution.
For a place with Olive’s legacy and pricing, the entire experience felt neglected and unworthy of the standard you claim to uphold. We genuinely expected far better, especially at this price point—experiences abroad or even within the city would have easily surpassed this.
I hope this feedback is seriously taken along with steps to improve the food quality, hospitality, and guest engagement.