Olive Garden Italian Restaurant

We came here to celebrate 🎉 and our server Zackary did not disappoint. He kept everyone’s drinks full and we extremely helpful. The holiday decorations were nice as well.

Jaxten was the best waitress I’ve ever had here at Olive Garden. It’s service like this that deserves extra efforts from the consumer. I had a romantic date with my wife and she made the experience so much better. Very attentive and accommodating. 5 stars!!

Enjoyed the dinner. It was a very late dinner so the restaurant was quite. Our waitress was nice, but didnt talk much and was unfortunately pretty slow. Never got a refill, and had to wait so long for things that people at the table were commenting about it by the end of the night. It didn't ruin our night but it was definitely noticeable.

We had the absolute pleasure of having Louise as our server, but we also had the absolute pleasure of having Tommy stop by our table and we had the literal best night of our lives! They were absolutely amazing and super friendly!!! We are definitely coming back purely for them! Please never fire them :)

The food was just ok. They had two new people waiting on a group of eight, they did the best they were capable of doing for their experience level. When it came time to pay they had an iPad device on the table that even the techie at the table couldn't get to work. Not a good experience for us.

The food was amazing……. The sever however was not he had only us and one other table he was rarely seen and when he came around he wouldn’t actually do anything, we never got asked for more soup or if we were even dine he just grabbed the bowls and walk off and never came around with more bread or to even fill our drinks up. However when he decided to leave early the server who took over was amazing and very helpful i recommend if you go and get Tommy to request a server change

My husband and I were out on a date, and we were immediately seated right before 7pm and it took almost 30 minutes for us to even be acknowledged by our waitress. I would understand if they were super busy but it was fairly quiet. We saw 2 separate groups be seated after us, order/receive their food before we even received our drinks which took almost another 25-30ish minutes. Our server was nice she just seemed new and it was like no one would offer to help her. We received our meal about an hour and 15 minutes after we were there and then our server brought us boxes 15 minutes later. It felt as though we were ignored and then were being rushed out after we got our food. Tried to get the attention of another server to ask if we could get help and were ignored by her as well. We've come here a few times and usually they're quick and helpful, just a very different experience this time.

Absolutely unacceptable experience. I was left sitting in the parking lot for 55 minutes waiting on a to-go order with zero communication from staff. No call. No update. No explanation. I finally had to call the restaurant myself just to find out what was going on, which completely defeats the purpose of ordering to-go. After wasting nearly an hour of my time, I get home and discover items were missing from the order that I had to drive back for. While I did receive a gift card to cover some of the cost, it was simply handed over with no explanation, no apology, and At no point did a manager come talk to me or take responsibility for the situation. This wasn’t a minor inconvenience—this was complete disorganization and a total lack of respect for customers’ time. Missing food, poor communication, and zero leadership presence. Olive Garden should be embarrassed by how this was handled.

Amalia & Tommy were AMAZING. Absolutely lovely. Tommy was the best waiter I've ever had in my entire life.

Excellent service! The wait was 30+ minutes for a large party. We had two servers Erin & Jainie, they were both so attentive & friendly. The food was delicious! This location is by far the best Olive Garden I have been to! There were constant refills for anything we needed with plenty of salad & breadsticks. The atmosphere was positive and all of the employees seemed happy & eager to work. Thanks for a great meal! The best pasta dish was by far the Chicken Tortelloni Alfredo.

This was my first time at this Olive Garden location, and I'm honestly so sad that I had such a bad experience. My husband and I found a piece of hair in our salad, wrapped around lettuce. Then we proceed to get our entrees and I found another piece of hair within my pasta. We did let the manager know and they gave us new food to go. Once getting home and eating my new food, I proceed to find a bone in my food. The service was very rushed. Won't be returning to this location

Good service. The create your own pasta + curbside pickup was simple and VERY convenient. And the gal that brought my food out to spot 8 was very friendly and professional. And cute as a speckled pup! Marked down one star for affordability. You start with a bowl of plain pasta for like $9 then as you add marinara and meatballs, etc you get up over $25 for a single meal. The salad is good. 2 breadsticks, unremarkable.

Olive Garden should be called the garden of Eden for how amazing this restaurant is, I can't think about one bad thing about this Olive Garden, such amazing food, kind and loving servers and a warm Italian environment that makes me feel like I'm at my grandmas, Olive Garden is one of the best restaurants in Riverdale HANDS DOWN

There was a (dead) cockroach in my daughter's side of fries. At first it was hard to figure out what it was. It looked like it had fallen into the deep fryer and got cooked along with the fries. On closer examination I found an antenna and legs stuck to a fry on my other daughter's plate. Our server and the manager were very nice, they apologized and comped the entire meal. They remade our food but none of us were hungry after that. It was disappointing. I have fond memories of going to Olive Garden as a kid and wanted to share that with my kids. But I doubt we will be back.

Went here for lunch on a Saturday. Pretty typical Olive Garden experience. Great service! Our waitress was so great! Food was pretty good. I wish the chicken gnocchi soup had more gnocchi. Minestrone soup was really good. They accommodated a salad with minimal things in it for a picky eater in our group. Overall a good experience.

Bean loving their seafood Alfredo with angel hair pasta. Comes with shrimp and bay scallops. Love to pair it with their chicken gnocchi soup. I pour some of the extra creamy soup over the pasta to give it extra flavor.

It's Olive Garden. Ya kinda know what you're gonna get when you come in. It's mediocre Italian food, but it's great for families! We took my daughter there for her bday and the waitress let her pick out any dessert she wanted, that was sweet! The salad and breadsticks are good enough! We like the taste of Italy bc we get to try three things and have some variation in our meal. I LOVE LOVE LOVE how the kids meals come with basically two entrees if you order Mac n cheese you can chose spaghetti one of your two sides. WIN WIN WIN when you have four kids! It's perfect! Only complaint would be wishing that the kids meals had a better side option than a small cup of fruit! Otherwise everyone is extremely friendly and helpful and we love this place!

The food was good as always. But I am SOOOOOOOOOOOOOOOOO FREAKING SAD they got rid of their stuffed mushrooms!!! that was literally one of the MAIN reasons I came to Olive Garden.

the Riverdale location does not accept reservations. only for 11 or 1130 am. I have a large 40th birthday party (16) people but they can not accommodate a reservation. Why? would you not want to know you have a big party of people coming in. so you and your staff can be ready? Unprofessional!

Excellent all around. Great architecture and atmosphere, especially for a large chain. Much better than other Olive Gardens I have been to. Excellent service and food. Abbey was our server and she is an absolute delight. Will certainly be back.

I love Olive Garden it's my favorite place to go. My favorite soups are the Pasta Figoli and the one with the Gnocci. The service is almost to fast if that makes any sense. The ambiance is a little crowded for my taste, lately I've started ordering to go.

I don't recommend eating here at all! My family had tried the "chicken alfredo pasta". The next day we woke up with an upset stomach. My father had the worst stomach pain of all. We took him to the emergency hospital because he was in severe pain and couldn't sit up straight due to the stomach pain. I stay away from this restaurant especially since it's always full and they are always in a rush!

We went for my son's birthday. He loves their chicken Alfredo, and it really is very good. Our server was trying to do her job, but she was just too busy. We waited around a lot, even for water refills or bread. And they had so many people jammed in there you could barely move. We couldn't get out of our booth to visit the restroom because there were tables with people inches from our booth. This Olive garden tried to have too many tables in their restaurant. For the price I was not happy about this. We waited a long time for food, and my daughter's Mac and cheese was pretty disgusting. I'm not sure how you can mess up mac and cheese but they did. My pasta wasn't great either. My visit last week to Noodles and company did a better job with what I ordered, and that's pretty sad!! I will say though that the assisting waitress was AMAZING. She sang and danced and was so bubbly and kind and happy, and she was running around in between tables, which was a great in itself! She ran around taking care of everyone. If it wasn't for her I'd give this visit 2 stars. She was awesome. I wish I had her name. The chicken Alfredo and the assistant waitress were the only good thing about this visit. We always love Olive garden but I'm not much of a fan anymore sorry to say.

Man, what does Olive Garden have against sauce? This isn't just a problem at the Riverdale location, which is why I didn't give a lower score, but it's a problem company-wide. I used the app to order to-go food. THAT was a great experience. The food was ready when I got there, and the girl who helped me was lovely. Wish I had got her name so I could call her out. I have always had great customer service at this location. The employees seem happy, and that is always nice. Anyway, got the food home. The portions are HUMUNGOUS. Absolutely beautiful. The first bite was DELICIOUS. However, the deeper I got into it, the drier it got. Not nearly enough sauce anywhere. I find this to be a company-wide problem, and I wish they would change it. Gonna make my own marinara for when I eat the leftovers, which will solve the issue, but I wish I didn't have to. That being said, it all tasted very good, I'm pretty picky about meatballs, and this one was really good. I'm really not liking the breadsticks anymore though. Way too salty, and the ends get so hard. :(

The food is pretty good. Usual Olive Garden. But I've genuinely never had a bad server here. My last one went out of her way to take care of my dietary restrictions, and even gave suggestions off of what her daughter who has the same allergy likes. So many places don't take allergies seriously, so it was greatly appreciated.

I've been to this location abt 3 times & have enjoyed every visit. Today we came for lunch and our sever was awesome :) Always craving the salad, breadsticks and braised beef tortellini. This location seems to have it together and I enjoy going to franchises where good service is consistent. Keep it up Riverdale!

I use to enjoy coming here and getting the chicken Alfredo but have been disappointed in the service and the food the last couple of times my family and I have visited. The atmosphere has stayed the same but my Alfredo was runny and the chicken had some cartilage in each bite that I took. I usually finish it. I ended up taking the rest home for someone else to finish it off.

Mothers day celebration with my family today 05-14-23. Worst experience ever,wife is 46 an asked for a drink and waiter asked for ID and called his supervisor SAMANTHA over and she said it was not a valid ID and would not served her one.I asked SAMANTHA if my wife came in an ordered food to go and will be paying with a credit card,would you accept this ID and her answered was YES(WTF). And she had the nerves to tell me that they don't even accept Green Cards as an ID.What in a hell does this have to do with her ID. Samantha,I'm a US CITIZEN. I never asked to speak with GM, she came an apologize and told me that my wife's plate would be on the house,I didn't asked for a discount nor a free meal. I didn't accept it,paid for everything in full and walked out really disappointed and didn't finished our meal. Didn't feel comfortable being there. THEY SHOULD NOT PROFILE OR BE RACIST. Olive Garden should look into this,upper management should make changes to your stupid policy. What would happen if someone is here visiting from an other country and goes to eat there and ask for a drink?You guys are going to say NO,if so that is really stupid. Paid everything in full and walked out disappointed. NOT A HAPPY CAMPER WITH OLIVE GARDEN IN RIVERDALE.

I have always loved this restaurant! Sometimes the service isn't the best, but that is not very common, especially for how many times I have been to any Olive Garden. I usually get the gnocchi soup, salad, and breadsticks. The food is good quality for the price.

I'd give 5 stars to the restaurant. The website for ordering drops it a bit. The web page was a bit unwieldy from my phone and wouldn't process the checkout yet wouldn't say why. Had to switch to desktop view to get it to work. With that said, everything else went great. We checked in upon arrival and was assigned a space. Food was delivered exactly on time. Everyone was very friendly. Food was packaged well.

Had a bunch of family in from out of town to celebrate my daughters 1st birthday and wanted an easy meal (the party is tomorrow and didn't want to cook or clean) and we decided on Olive Garden. They were able to get our party of 8 and a baby in quickly. The two servers (wish I got their names) were wonderful and very accommodating despite being busy. My family can be pretty demanding.. drinks and apps came out fast, which was great because our now one year old isn't very patient. Food was wonderful! I also really appreciated the lovely servers for being so sweet and understanding when my daughter made a HUGE mess, she's just learning how to eat solids and is a bit of a tornado. Best part of the meal was the dessert, they actually took the time to write "happy 1st birthday", it's little things like that that make things so special. Thanks ladies, we'll be back!

Food was amazing, and they give A LOT of food. I recomend this resreraunt. I had soup and it was really good.

No covid restrictions thankfully, but still takes 20-25 minutes to get a seat when it's not packed or busy. I know no one wants to work, but hire more waitresses if that is the problem. Why have people wait and decide to leave instead of waiting.

Andrea was very sweet and kind! A wonderful lady! we both got the tour of Italy which was good and we both liked the look of the inside. it was different compared to other olive gardens and looked very nice.

My favorite chain restaurant, always. At this location I've had a couple not-so-great experiences. One involved a young server who was nice and all, but he never brought my meal. My husband got his meal, I thought mine was coming and I'm pretty patient so I waited.. the next time the server came back to the table he asked if we wanted desserts. I mentioned that my meal never came, a manager came over and said she'd take it off the bill, but that didn't happen either. We just paid the full bill because no one came back to check on it. Since then we sit in the bar area and have had really nice experiences and the bartenders are great.

So my husband took our family here to celebrate my birthday. The server was nice but it took until our main dishes was already at the table to get our bread sticks and appetizers. I had the soup and unlimited salad and breadsticks. My husband got the chicken carbonara, my daughter got the shrimp scampi. Everything was very standard we decided to take our food to go. The bonus was the free desert for my birthday so that was nice. However this is where it goes bad. My daughter had plastic in her food like wrapping she almost ingested it but spit it out. I called the restaurant immediately escalated the situation to the manager which she had let me know that they were going to refund the whole meal. I thought that was fare but Looking at my bill on my husband's card we not only never received the refund but was over charged what we signed for. The meal with tip was $87 his card was charged $127! This meal was on 09/23/22 I had to call today 10/01/22 spoke to Samantha she informed me it must be a glitch in the system.... Still being understanding I agree to wait a extra week to see if the refund will be issued but to be honest customers should never have to deal with plastic in the food, overcharged, then have to wait more than two weeks to receive the refund. I was willing to give them another chance just on the plastic mistake and would of returned. But being overcharged then what we signed for and not being priority to our refund or someone following up to make sure we received it we will not be returning.

I love this place. For a chain restaurant, the food is quite good and the prices are reasonable.

We hadn't visited an Olive Garden in years and we thought we'd give it another try. It was disappointing to say the least. My shrimp scampi had 6 individual shrimp in it and about a pound of pasta. For $17, I think they could add a few more shrimp. We were getting take-out so it wasn't until we got all the way home that we noticed they'd forgotten our soup and salad. Get back in the car and go pick up the missing items. We were charged for them, so maybe remember to add them to our bag! Really frustrating. We won't be back.

Three of us stopped in around 3:30 thinking we would not have to wait....wrong! Busy place even in afternoon. Wait was about 15 minutes, not bad I guess. We all decided to order something from the $9.99 plus item. I had spaghetti with meat sauce, other two ordered ziti with meatballs and spaghetti with meatballs. Had a little wait before salad and breadsticks were brought to us. Ok But just as I was about to take a bite of my salad, waitress brought our food. Didn't care for that...would have liked to been able to eat my salad first. Because of that, my spaghetti got cold. Portions were fine and server was attentive. I come from California and just moved here a short while ago. I have yet to experience a good Italian place yet and I have tried a couple since living here. It will be awhile before I try Olive Garden again. It just didn't satisfy my Italiano craving.

My wife and I had a really great experience at this Olive Garden. Our last Olive Garden experience at a different location wasn't great, so we were very pleasantly surprised by our experience at this one. The food quality was excellent. The customer service was mostly great. I think we caught the staff at a bad time. It appeared they were understaffed and doing a shift change, so our first waitress only came by to take our order before a new waiter helped us get our food much, much later. But they were both pretty nice and helpful, even if the wait was a pain. Overall, pretty great experience.

Olive Garden is a place I'd love to go to every day. Great soup, great breadsticks, great salad, great pasta, great food over all, great service. I love how nice the employees have always been to my family. I know businesses have struggled big time because of coronavirus. Especially restaurants. Olive Garden I have noticed they have worked extra hard to make it delicious, safe and healthy for not only the staff but the customers too.

Olive Garden is my go to whenever I want something moan-able to eat. Oh how I love this place. I always have the same thing every time- cheese ravioli. It is DELISH. We took advantage of the buy one- take one deal. This is where you can buy your meal you want to eat at the restaurant and then right before you leave, they bring out the second meal all ready to be taken home as left-overs. Talk about bang for your buck! This particular experience was a little less then top notch though. We came in about 2 hours before closing and our waitress just seemed really preoccupied and not interested in our table. You'd think we came in 10 minutes before closing and asked for one of everything on the menu. It took an unusually long amount of time to get our food out to us. When she brought our salad out, the bowl had hardly any salad in it- about enough that we both could have a small serving. After we finished eating, we sat with no water and no boxes to take our food home for another annoyingly long amount of time. The food was absolutely amazing. It still made me moan regardless of the service. The service, however, could use a lot of work. I understand working a long shift as a waitress and wanting to leave, but two hours before closing, there's still a job to be done and plenty of time to be doing it.

Me and my father came here for lunch today. We ordered drinks and our waitress CHERYL asked to see our ID and then said her manager will be here to look at it so have it out. Then her manager came and I was taking my ID out for her and CHERYL on the side said "i told her to have it out". SO RUDE AND UNPROFESSIONAL! We almost left until the manager brought JAYCEE to us and she saved the day! Props to her for GREAT CUSTOMER SERVICE. Giving them one star because of Cheryl and her terrible attitude and her voice from the side saying that was just baffling!

The first reviewer said a lot of great things about this Olive Garden Restaurant but only rated it 3 stars...I'm confused. Nevertheless, my review is just as positive only I give this Olive Garden a well deserved 5 stars. The atmosphere was awesome. The General Manager greeted our table of 9 upon arrival and Bishop & Dallas took good care of our party the rest of our time there. The food was fantastic! Our waiters were the best. I can't say more than that! Thanks for making Aunt Julie's birthday a big HIT!!!

Luncheon with two friends was made extra special with our server Abby. She was so friendly and personable... she definitely brightened all our day. Very attentive to our needs and treated us like family. Thank you Abby. Our meals were wonderful , served hot and prepared quickly. We will be back!!

This is my daughter's favorite restaurant. We always have a great experience there. We went this evening with friends after seeing the Ogden lights. Unfortunately, we had a few issues, which is not the normal experience there, but the manager was amazing and made everything right. We will definitely be going back.

Absolutely terrible service. Waited over an hour when we were told it would be 20-30 minutes and then after another 15 minutes of being seated, the waiter didn't even bother bringing us drinks. Decided to leave without any food.

I've typically enjoyed the food at OG although I haven't been here for a couple of years. I ordered chicken parmigiana which came with a side of spaghetti. The chicken parmigiana was mediocre, odd tasting spices, and the sauce on both items was just not very good. Regarding the sauce it could be my personal preference but I don't care for chunky sauce.

This Olive Garden was fine, but there were a few things that were disappointing. They were all out of Diet Coke, and there was an issue with the drink menu- it said a specific margarita had OJ in it, so someone in my group specifically ordered one that wasn't that. Their margarita arrived with OJ in it, and the waitress insisted that all margaritas there are made with OJ. It seemed odd that one margarita would have specific comments about having OJ in it if they all really do.

This is sad because Olive Garden has always been my favorite place to eat! The last 3 times I have been there the food was horrible! The waiter did not check on us at all... I am not sure what is going on in the Riverdale location but I don't think I will be back.

RSVP was made at 3:30 for party of 17 at 6:30. 7:15 and still waiting We had to approach the manager twice. Excuses were made for another party that was there before us for over 2 hours. No offering of breadsticks or appetizers while we waited- just excuses. We have people with medical conditions that they took reasonable steps to be properly prepared for delays and such. Chasing after us saying that the party is now leaving after we walked out. Lack of preparation for situation and lack of genuine concern for patrons. This is now the world of the consumer and your restaurant lost money and future customers by the lack of actions. This is unacceptable.

We came here for the lunch and parking was very adequate. Upon arriving here, we were greeted by a Hostess and we decided to sit by the bar. Our Waitrees was there to get our drinks and order fairly quickly. We ordered the Tour of Italy for our entree'. My Tour of Italy consisted of the Spaghetti with Meat Sauce Mini Pasta Bowl**, the Tortellini al Forno Mini Pasta Bowl, and the Lasagna Classico** with that delicious Zuppa Toscana. My lady also ordered the Tour of Italy which consisted of Cheese Stuffed Raviolis, pasta eggplant salad, and the Fettuccine Alfredo Mini Pasta Bowl with a house salad. Our food came out fairly quick and the overall service experience was excellent. Every time I come to Olive Garden I get hooked on the Zuppa Toscana Soup. So Yummy I always have to get at least 3 bowls since u can get soup refills. The meat sauce that came with the spaghetti was so good. My lady really liked the Alfredo sauce that came with the Fettuccine Alfredo and she really liked the cheese ravioli as well. The portions that came with the Tour or Italy was fair but the bottomless soup and salad that came with the meal made up for that. The entrees was fulfilling and good. Overall, this was a good experience, and will be visiting again in the Future.

We ordered 4 desserts to go & 1 to share. 4 drinks. 4 entrees. 1 person got the all you can eat soup but couldn't eat due to still being car sick from traveling. Asked if all you can eat could be switched to another in party & just charge for 1 soup ill person ate. Was told NO. " Manger wouldn't allow because it was already rang-up". Well f you and your computer cuz after over 20 years of us celebrating all our birthdays, anniversaries, births, graduations, weekly date nights and weddings---we are done with Olive Garden! NOT like we were saying we didn't want to pay --- just wanted to trade with person that actually ate soup & took home their entree! There's plenty of eateries out there! Stupid Manager.

Great service, but a traditional meal of spaghetti with meat sauce was a huge let down. Not much flavor and very watery. Server also forgot to order our "$5 take home entree" which was no big loss after experiencing the "fresh" version.

Being Italian myself, I really love my Italian food. I have always liked Olive Garden but I feel like the quality of food is a little bit over-rated and over-priced. I have never had a meal here that is bad enough that I couldn't eat it but I have never sat back and thought to m myself that I am getting what I pay for either. The reason why I am giving this 4 stars instead of 3 is because I have always loved the service at this particular location. Every time I come here I know that I am going to get exceptional service. They are friendly and make eating here an enjoyable experience. I believe that is how they do so well, because they really try and hire the people that will make sure every single customer is taken care of and enjoying their time there. The classy atmosphere makes it feel fancy and like you need to be a little more formal and that's how Italian restaurants should be. I don't come to Olive Garden often but every now and then its nice to come experience the restaurant itself. If I am going to go, I go to this location. Just as a heads up, you'll probably want to make reservations for weekends because if not then you'll be waiting in a line that stretches outside.

Got to go pick up of the s'mores cake and the chunkin pumpkin cheesecake and both were very disappointing. The pumpkin cheesecake tasted more like pumpkin pie with old globs of brownie thrown in the mix. I do not recommend either!

We decided on this location, close to home and we have been here a few times before, each time very pleasant, food wonderful and service outstanding. Considering it was after 5pm, we only waited for 5 minutes to be seated. Wonderful start. We placed our appetizer and drink order. Appetizers came out, as well as the soup/salad and breadsticks, as we were placing our main dish orders. The table next to us received their salad and soup, shortly after their main dishes. Mind you this table came after we did and they were a party of 3 people vs a party of 2. It took us 30+ minutes before we were able to get someone's attention. We finally received our food, pasta over cooked and dried up, not enough Alfredo sauce. I ordered a medium well steak with my pasta, but it was brought to me more on the rare side. The positive side was the dessert, yum. All in all this was not one of my best experiences with this location. Would I return in the future? Yes, probably but somewhere in the distant future.