CC C.
Yelp
The quality of the food & service seems to have taken a downward turn @ Olive Grove. I used to love this place & have brought new diners there on multiple occasions over the years. However, when I dined there on 1/5/24, I didn't have a great experience. When I arrived, the hostess was at the host stand eating a salad. I don't believe I've ever witnessed anyone openly eating at a host stand before at any restaurant. I ordered the Broiled Seafood Platter & my flounder was not fully cooked. In fact, the thicker portion of the filet still appeared to be raw. I asked for another piece & it arrived just a few minutes later in the exact same condition. At that point, I asked to speak with a manager. The server began offering me other menu replacement options, as though he was avoiding getting a manager. I declined the offerings & continued to request a manager. The server eventually relented & sent over a manager. When the manager arrived, I explained that this was my second undercooked flounder filet & I hadn't taken a bite of either piece. At first, he tried to convince me that it was, in fact, cooked, then he suddenly pivoted & said they had no control over how fish cooked under the broiler. Huh? He then offered to replace the fish with fried shrimp. When I said no thank you, he offered a few more times & kept repeating, "Are you sure? I think you'd like it.", trying to convince me that the fried shrimp was very good. I informed him that I'd specifically ordered a broiled platter; not fried. At that point, he agreed to take the flounder off my bill, amounting to -$8. I should also mention that the scallops on my platter were a bit rubbery as well, but I did eat them. Earlier in the day, when I told a friend that I was planning to go to Olive Grove that evening since I had business in the area, my friend told me "the service has really gone down there." I went anyway since I really like the establishment & hadn't been in some months. I'm hoping this was an isolated, unpleasant experience & may give Olive Grove one more shot in the future. We'll see...