Peter C.
Google
Mum was at Olive Tree for about2 months before she sadly passed away. She had complex needs and received the very best care from Olive Tree staff, I can honestly say, they were second to none. They were professional but caring and kept us involved and up to date with every aspect of her care from day one. Mums best interests were always their priority, to the extent of ending a phone call with mum as it was causing her too much distress. They could easily have legit continue for fear of upsetting me but took mums well being first and foremost. This told me that they really were all about the residents.Any small thing with mum they phoned and told us about, even going through her care plan to make sure we were happy with it, and if we wanted to add to it or make any changes. Although mum always said she wanted to go home which is the norm for mos people in a home, she always said it was lovely there and that the staff were lovely and she wanted for nothing. The rooms are superb, 100% better than where my dad ended up a few years ago. At the time of mums death, again, the staff were very empathic showing feeling and extremely professional, allowing us to spend time with mum. I cannot rate this home highly enough and would have no hesitation in recommending it to anyone who was thinking of making a placement there. So, lastly, big thanks to Olive Tree, your compassion and dedication continually shines through.