Patrick S.
Yelp
For what its worth this place was awesome in our experience. My wife and I headed down here with our 8 month old baby while I was working in Zurich for a few weeks.
To call out the two one-star reviews I will comment with this... (I think they're really off-base)
1) The tables and entryway clearly state to order at the bar. So your complaint about "horrible service" seems to be from a mis-understanding or perhaps missing to read the signs.
2) To the complaint about the "not so great" 10.50 CHF burger - A combo at McDonalds is 13.50 CHF for the small. You can get a decent burger in ZRH for 15-20 CHF if you get the burger alone - no frites - no sides. The burger isn't great, granted, but order something else!
We had the fish and chips and the battered chicken. Both were excellent. If you're expecting American portions you may be a little disappointed as they aren't so generous, but the food is super tasty and we felt it wasn't overpriced for the area.
Beer prices are a little higher than other places, but they always have the proper sports on. You can pop in an watch all the BPL games (for the most part) and Formula 1 and Moto GP. It's a fun atmosphere, and a great mix of locals, English-speaking tourists, and US, GB, IR ex-pats.
We spent 6-8 hours in this place, made some great friends (who we actually are still in touch with), and didn't break the bank. What more can I say? If you're looking for a great spot to catch the game (BPL) or just hang out with some English-speaking folks you'll find them here. We'll definitely be going back next weekend to watch the pen-ultimate BPL title games.