Angel J.
Google
Tonight a gentleman by the name of AC left a review. Let me be the bigger person & apologize that you had a terrible experience at On The Rocks. As anyone who knows me knows I pride myself in great (let me say excellent customer service) known for my smile & joking manner. I would never disrespect Carlos as we joke all the time, & we all work together as a TEAM. I will conduct myself in a more professional manner so that you feel more comfortable the next time you may visit OTR & I am working. As I believe your drink was made correctly & well made & your wings were given to you in a timely manner. I apologize your guest wings did not come out before yours. There is NO bullying at the establishment as again we work collectively effectively & positively to ensure that each customer gets what they requested, & ordered, covering each other & stepping in where needed.
Each bartender provides a different experience & again I'll apologize that your experience was not up to your liking.
There were NO other complaints tonight & a great time was had on a "Chill Friday". Unlimited laughs, jokes, top of the line drinks, delicious eats, great music, & a chill atmosphere!
Please visit again as we have a lot of upcoming events. Follow on IG & FB for October events. Promise your next experience will be your BEST experience!!!