ONDA Beauty

I had an incredible experience with Kristen May Lee for my facial! She was highly skilled, attentive, and took the time to assess my skin before customizing the treatment. My skin felt deeply cleansed, hydrated, and glowing afterward. I appreciated how she explained each step and gave me helpful tips for maintaining the results at home without pushing unnecessary products. I left feeling refreshed, pampered, and confident. This was hands down one of the best facials I’ve ever had, and I’ll definitely be coming back regularly. Highly recommend to anyone looking to treat themselves to top-quality skin care and genuine customer care!

A facial here with Kristen May Lee is an absolute must. She is incredibly knowledgeable and her facial massage is otherworldly! Highly highly recommend! On top of that, ONDA is a beautiful space with excellent staff and an incredible clean beauty selection - I would like to move in!!!

Kristen May Lee is the actual best--so good at what she does and gives some of the best facials in NYC. She's also incredibly kind and fun to talk with. Highly recommend, will be coming back!

My facial with Kristin May Lee was life changing and I’m telling everyone I know in the city about her! Thank you so much for the most amazing experience at ONDA. She truly has magical hands and I left feeling completely transformed. Everything was customized to my skin and goals— the lift and sculpting technique was the best I’ve seen!❤️

I recently had a facial with Kristen May Lee, and it was hands down the best facial I've ever received! My skin felt completely rejuvenated, like I had new skin. The experience was so pleasant and relaxing, and her technique is amazing. I highly recommend her to everyone!

ONDA Beauty is unparalleled. A true sanctuary. A carefully curated collection of the absolute best skincare products, perfumes, candles and so much more. Everyone at ONDA goes out of their way to welcome you and to take care of you. It is a very special place. As for their facials - RUN, don't walk, to book one with Kristen. There's a reason she's been named the best in NYC. She has absolutely transformed my skin. Her hands are pure magic. She is an extraordinary esthetician and an absolutely lovely human being. I cannot say enough good things about her and about everyone and everything at ONDA. I've been to so many spas in my life and this one blows them all away.

I go to Diana for my brows and I can’t speak more highly of her skills, expertise, and loveliness! I have been going to her for 3 ish years while pregnant and breastfeeding for a tint and shape. She is the ONLY one I can trust with my fair brows. I recently was able to do the tint and lamination and WOW I am in love and as a busy mom of 2 it really shaves minutes off my morning routine! Diana is the best so definitely give her a visit!

Kristen was amazing !! I had a facial that totally transformed me and I’m glowing !! I highly recco you go. I’m all smiles now 🫶🏼🥰love Onda Beauty

Kristen at Onda Beauty gives facials that feel like so much more than a treatment. She meets you with a grounded presence, fully tuned in, and pours herself into every step. There's an effortless calm about her, but beneath it, a laser focus. You can feel her intention in every touch. Her facial massage is something singular: powerful yet fluid, leaving not just your skin, but your whole body lighter, clearer, and deeply reset. Kristen is excellent at what she does, totally unforgettable.

I received a gift card here and tried to exchange it for a new one to gift to a friend. The lady was rude and acted like I was trying to con her. When she contacted the owner, they both said it's not possible. I went back the next day and another store associate did it. I felt insulted and profiled.

Verena is amazing! Every session leaves my skin glowing and me feeling totally relaxed. She's incredibly knowledgeable, customizes every treatment, and truly cares about your skin. The space is peaceful, spotless, and she uses top-quality products. I've never had better results -- I won't go to anyone else!

I have been an Onda fan & customer for years. But today, when I went into the Tribeca store with a colleague (who happens to be a POC), the woman behind the counter told us - and only us as there were others in the store talking & shopping- to "USE OUR INSIDE voices, someone is getting a facial upstairs." We weren't being loud or boisterous in any way. But even if we'd had the audacity to laugh or talk while shopping for pricy face cream, to condescendingly tell your customers to "use their inside voices" is problematic and rude.

Beautiful facial. If you're looking to relax then this is the place for you! If you're looking to fix your problematic skin & revamp you're routine then elsewhere where you'll LEARN about your skin. I wasn't asked if I had allergies, skin disorders, or pregnant. I told the esthetician I wanted a mix of both relaxing/educational but kept having to ask "what's this?" & I wasn't given any follow up on how to care for my skin going forward. Great place to treat yourself once in a blue but I wouldn't become a regular

This is my absolute favorite clean beauty store. It's so beautiful and serene. The products they offer are the best. Susanne, Nikki and Kristen are amazing, helpful and so knowledgeable! Love it!

The most luxurious natural and organic beauty products in a beachy relaxed atmosphere. The warm staff is super helpful and knowledgeable. Book a massage or facial, it's the coziest table ever with heavenly linens. Wish I could live here!!!

Ugh, I really dislike leaving neg reviews but two months later I am still a bit irked about my experience here and unfortunately I live in Tribeca and the Hamptons so I see this spot all the time. To be clear though, this is a review for the Sag Harbor location. I won't be overly long and verbose, but essentially I went in with the typical end of summer skin that needed a fresh rehab. The facial cost was $300, which is even significantly more than the $170 I pay at luxe spot Biologique Recherche in Paris and where I always have amazing and lasting results. While the environment was cozy in its bohemian way (hence the extra star) I felt the facial was lackluster. You keep the majority of your clothes on instead of a robe, (but as I recall there is the choice to remove your top and replace with a small robe) so it's not-over-the-top luxury given the cost. From there on I felt most of the time was spent cleaning my face interspersed with conversation even though I didn't have any makeup on and had looked forward to zoning out. There was a lot of prep and massaging, but virtually zero extraction (I think the esthetician poked a few spots on my face under a minute when usually I am used to this cleaning element being a fairly significant chunk of an hour appt. - in this case a $300 hour). Then the "oxygen" part of my oxygen facial was introduced which was a machine that had the sensation of a buzzer (no problem there, just explaining the feeling of it). I thought maybe this would be the miracle worker, but not really. Honestly when I left I didn't see any glow, and my skin looked. exactly. the. same. My husband even noted that he didn't see any difference and usually he'll let me know if a treatment looks great. I was really bummed out there was literally no discernible difference - not even a 24 hour glow - which I would have happily taken give the price, to make me feel that I hadn't totally wasted my money. While the cost didn't put me out, it was more the principle of wanting to get what you pay for, if that makes sense. I would happily continue to pay that price had the results been fantastic, or even standard. But now I just have a sad disappointing feeling every time I pass either location in the Hamptons or Tribeca.