Anuj C.
Google
I recently stayed at One Farrer Hotel Singapore during my honeymoon, and unfortunately, my experience was disappointing due to the lack of communication and hospitality from the staff.
Throughout our stay, the staff did not inform us that the hotel offers two separate breakfast venues. As vegetarian guests, we struggled for four days with limited options at the breakfast area we were directed to. On our last day, just before leaving for the airport, we noticed several guests heading in a different direction and decided to ask a staff member about it. We were then casually informed that there was another breakfast venue available with a wider selection, including more Indian vegetarian options.
It was extremely disappointing to learn this only on our final day. Had we been informed earlier, our dining experience during the stay would have been significantly better. As honeymooners, we expected a more welcoming, attentive, and proactive approach from the hotel staff, especially in providing essential information about dining options within the property.
Clear communication and a more hospitable attitude from the staff would greatly improve the guest experience. I hope the management takes this feedback seriously to ensure future guests do not face similar inconvenience.