One Manalo Place

We only stayed for one night before our flight. It was OK for that but I would not recommend it for a longer stay. The place has severe cleanliness issues. After traveling in the Philippines for three weeks and staying at super basic cottages as well as nice hotels, this was the first and only place that had not been cleaned properly. This applies to the milky water in the pool that obviously has ph value issues, the gym and also our room.
I took the duvet out of its cover because it was too warm to sleep under. The duvet was full of brown stains and hair. I reported this to the front desk in the morning and they appologized and reported it to house-keeping. However, at a rather new and nicely designed place like this it should not have happened in the first place. Disgusting! The room was full of mosquitos upon arrival. We asked the reception staff for insect spray but they just waved a can at us and said there was not much left. We had to check 3 different stores until we found some ourselves. The next morning we saw some on the cleaning team‘s cart.

Hotel has a pretty entrance, lobby and pool area. Gym is also OK. The disappointing rating comes from the pool having murky water, so we didn't enjoy the pool. And bed-side table didn't work and when switching on the other fluorescent lights we had 20 flying ants in the room. They should uninstall those lights. We also emailed the hotel to book a tour in advance and they never replied. We got a free shuttle back to the airport.

Absolutely loved this hotel! All the staff were so sweet and even they offer us early check in for free! It was super nice offer after long flight. They helped us every matter like tour cancelled, reservation for restaurants and massage shop. Pool and gym were so comfortable, not crowded at all. Room was big enough, shower was okay, air-conditioner was well worked! One thing we could say is that breakfast takes so long, so keep in your mind that you should calculate 30 minutes more for breakfast so that you don't be late for picking up from tour. We asked them to cut mango which we bought in supermarkets, they cut super professional! It was a great idea to ask them! We loved this hotel! Definitely I'll choose here again to come back ;)

Very nice location and near some good restos. Friendly staff during our stay there. Loved the gym! Clean room . Breakfast buffet can be improved though but still 5 stars for me.

I recently stayed at One Manolo Place during December 2023, and unfortunately, my experience left much to be desired. From the moment of check-in, it was evident that the staff were incredibly unhelpful and slow in their service. This lack of attentiveness persisted throughout my entire stay, greatly impacting the overall enjoyment of my trip. One of the major disappointments occurred when I booked a day trip through the hotel. Due to inclement weather, the excursion had to be cancelled. While the staff assured me of a refund for the cancelled trip, it has now been more than 8 weeks, and I have yet to receive any reimbursement. This not only demonstrates a lack of accountability on their part but also adds to the frustration of an already subpar experience. Based on my personal encounter, I strongly advise against staying at One Manolo Place or booking any activities through their services. The combination of indifferent staff and unfulfilled promises tarnished what could have been an enjoyable stay.

Stayed here Dec 2022. Rooms were clean and front desk staff were excellent. Some of the negative reviews seem older and I have a feeling they have improved since then. Gym was a big plus for me, as there was a good selection of weights and machines. Definitely enough to get a decent work out in. Small negative was the AC can get a bit loud, but this did not bother myself or my partner. There are also some business' close by that generate noise but again, this didn't affect us personally. Overall a great stay for the price.

The Hotel and Its amenities are Really beautiful. The cleanliness was ok, the Service was friendly and the Breakfast is ok. Unfortunately the Windows of our room had a big gap that could Not be closed. Therefore We had a lot mosquitos in our room. Furthermore the Location is Not that Good. A Footwalk to town is far. A real minus was the Transfer (Puerto Princesa to El Nido) we booked with them. The Driver picked us up and we Drove more than 2 Hours through Puerto Princesa before Starting the remaining 7 Hour Trip.

We stayed at the Hotel at the end of January and booked a Tour for the Underground River, but the Tour was cancelled due to bad weather condition by the organizer. We had to leave the next morning and the Reservation Team assured us, that we will get the money back on the card we paid with but it will take a while. After a few months we contacted the hotel because they still didn´t refund the money back to us. They said they would check it but nothing happened! We are still waiting… they just kept our money witch is unacceptable and completely unprofessional!