Onefam Sungate Hostal Madrid

My favorite hostel so far! Very clean and I love the unique non-bunk format of the rooms with only three people in it. Makes it easier to organize and get to your stuff. The beds are also very comfy. Personally, I really care about how clean the bathrooms are and its layout and this hostel has by far the best bathroom situation I have seen in a hostel. A variety of separate bathrooms to chose from- some with just the toilet, some with just the shower, and a few with a full bathroom all to yourself with a hairdryer, making it easier to layout all your toiletries and change with ease. Staff are helpful and can help create a community where you find friends to go out with, since they promote so many activities.

Such an Amazing week since it was my first holiday alone! Staying at this hostel made the experience so much better as people were always happy to make new friends, the staff were always so welcoming and I never felt like I had nothing to do. With all the organised activities and dinners, it was so easy to feel comfortable trying new things and exploring the city! Would definitely come back! :)

One of my best experiences(if not the best). My second time in a hostel, and I left wanting to stay longer. Well located, despite its discreet entrance, with very fun people and a variety of lively activities. I loved the vibe, the churros, and everyone who worked there. I’ll definitely be back.

The hostel is incredibly clean, has a friendly vibe and welcoming, helpful staff. I didn't join any of the social activities but they seem to organize plenty. I liked that the staff paid attention to make sure that the social drinks and gatherings did not disturb people who were looking for a quieter experience. Great location, close by the metro. The only one little downside is the beds (I stayed in a 6-bed dorm) were not the most comfy, my mattress felt a bit saggy.

One of the best hostels I’ve been to!!! The staff are super sweet and friendly. It actually feels like one big family. Anna, the receptionist helped us out and was so helpful With everything we needed in any questions we had and was just the sweetest ever!!! Recommend 100% 10 out of 10

This is a great hostel. I booked because of the rooms not having bunk beds. When I arrived, I was greeted by Bruno, who went out of his way to explain everything to me and get me settled in for a lovely week. The location is fantastic, right near Plaza Sol, connected to the metro and right in the centre of the city. The showers were good for a hostel, I'm 6"1', and they were a little cramped for me but were warm and had good pressure. The toilets were nice and clean and the kitchen was very big and well maintained. The best bit (although I didn't use it) was the Whatsapp chat, they offer lots of free things to do throughout the day lime walking tours and in the evenings there is free food and a social gathering for anyone that wants it. At night, they organise drinking games and bar crawls. It didn't feel like a hostel. It felt like a community of friends. Special shout out to Brian, the night guy. He was so easy to talk to and friendly to all the guests. I can see why this is an award winning hostel!

I was initially excited to stay at this hostel given its great location in the center of Madrid — walkable to everything. Unfortunately, that’s where the positives ended. I booked a private room for one, which came with two small twin beds. The shared facilities were a huge disappointment: only one shower, one sink, and two toilets for the entire floor. The toilets (which they bizarrely referred to as “vegan”) barely flushed, and the shower had almost no water pressure when set to hot. Often, these shared spaces were occupied, and there was a constant mildew smell throughout. After the first night, I expressed my dissatisfaction and asked to cancel my second night. The staff on duty — who looked like he had just rolled out of bed and seemed sick — couldn’t have cared less and simply said, “too bad.” When I asked to speak to the manager, he was even ruder and asked why I was bothering him on a Saturday when he was off work. I checked out early and moved to a nearby hotel for about the same price, with far better service and amenities. I wouldn’t recommend this place to anyone. Better hostels in the area: 2060 the Newton Generator Cats

If you’re a solo traveller, this hostel is simply the best. I couldn’t have picked a better place for my first solo trip. The social atmosphere here is next level — there’s always something going on: daily activities, group dinners, night outings… You meet people from all over the world, and it’s super easy to connect. The staff — Catia, Gabo, Bruno, Brian, and Francesco — are absolutely amazing: super friendly, professional, helpful, and always around to make your stay great. You can really feel they love what they do. The location is unbeatable. Right in the heart of Madrid, close to everything: metro, restaurants, bars, cultural spots — you can walk everywhere and enjoy the city to the fullest. Rooms are clean, beds are comfy, and the bathrooms are always well-maintained. Every detail is taken care of to make you feel comfortable and welcome. In short: if you’re looking for a social, warm, central, and well-run hostel, this is the place. A 10/10 experience — I’ll definitely be back!