ONE@Tokyo by insomnia

We stayed one night at the double bed room. It feels much more spacious than its actual size. They have a nice lounge at the lobby where they provide free snacks and soft drinks. The rooftop view of sky tree is very stunning. However, the bed is a little too firm and I couldn’t have a good sleep here

We’re really happy with our stay at this hotel - we spent an entire week here. The rooms are very pretty and surprisingly spacious, especially compared to other places we stayed in Japan (Kyoto and Osaka). I noticed some reviews saying the rooms felt small, but honestly, we had more space here than in most other hotels we tried. If having lots of space is important, it might be worth traveling with backpacks instead of big suitcases, because even in good, affordable places in Japan, having two open suitcases can make any room feel tight. As for the hotel itself - the staff were super helpful and approachable. Check-in and check-out were incredibly smooth and mostly automatic. The lobby looks great and is well equipped, offering snacks and drinks for guests, including alcohol for a small fee. Housekeeping comes every day, and they change the towels daily. (There isn’t much opportunity for towels to fully dry on their own because of the room size and the air circulation, so this was actually very convenient.) They also have a rooftop with an amazing view of Tokyo and the Skytree - definitely worth checking out. The location is great, too. There are plenty of places nearby within walking distance, including a metro station. We were able to reach every part of Tokyo we wanted to visit without any issues. We’ll definitely recommend this place to friends and family, and if we ever come back to Tokyo, we’ll absolutely stay here again.

Very nice “industrial” style hotel located near the Skytree and Oshiage station. Rooms were well designed and laid out. Ours had a large shower but no bath. The location was excellent for subway and NRT airport trains. An included “bread and coffee” service in the stylish lobby made for convenient snacking. Like most of Asakusa the neighborhood had that relaxed semi suburban/light industrial vibe, but there was plenty of access to small trendy cafés and little shops.

I stayed almost 2 weeks here and I loved this hotel! The staff are so sweet and helpful. I also love the welcoming lounge area, which really always felt like coming back home 🥹 You can get free coffee, tea and assorted snacks here too. Staying in Oshiage was also wonderful and while it’s not as central as Shibuya I definitely preferred this as it has a local vibe and is near the metro anyway. The rooms are comfy and clean and while not huge I think they’re still a great size, especially for the price! ❤️ I will definitely stay here the next time I’m in Tokyo. And thank you again to the staff for your smiles, you made my stay wonderful!

Decent hotel, very good room size compared to other hotels in Tokyo,decent price, extremely basic, I booked the deluxe room to see skytree, it wouldve been even cheaper booking another one as the hotel was a walking distance from skytree. the bed was stiff basically two single beds crammed together with one higher than the other hence the awful gap in the middle, it was not comfortable at all. If you want a big room, and want to be next to skytree for shopping and such, then that's good for you, otherwise it was far from other attractions in Tokyo so I ended up paying more for Uber to reach other places. Only booked there because we were a large family and needed the room space and sis booked there. Staff are helpful and speak English

Amazing lounge and rooftop views and a stones throw from skytree. There isn't a konbini nearby but there is a grocery (which is much cheaper and better quality) and a drugstore across the street. There are also a lot of cute coffee shops behind the building for a proper morning wakeup. But if you're feeling tired the lounge provides a self service espresso machine, wine, beer, and sake and daily fresh bread with a balmuda toaster ( luxury toaster brand). The rooms are quite small and this hotel is perfect for single or couples traveling. Also the bathrooms are stone tile showers and not the usual prefab kind making it feel luxurious. My stay here was enjoyable and I recommend it to solo or couples traveling 😊

I really don’t know what to say about this place honestly. The reviews are absolutely misleading. It’s a hotel best suited for young 20-something’s that aren’t in pain when they sleep yet. The mattresses and pillows are absolutely HORRENDOUS. I haven’t even checked out yet as I’m writing this. It literally feels like you’re laying on a thin pad on a wooden pallet. I’ve slept on softer floors and my military barracks beds were certainly more comfortable. Also, the pillows are feather and rock hard. We requested hypo-allergenic (polyester or anything other than down feather) pillows as well since I have sensitive allergies and was told they don’t have anything but the miserable pillows. Secondly, the AC does not work. Zero air flow in the room and when we went to open the window, someone was smoking outside so we had to shut it. I can’t wait for a miserable night of sleep. Thank goodness it’s only one night here for us. Editing as we check out - this is also the first place in Japan where the toilet didn’t function properly. Bidet sprayed water everywhere and was clearly nonfunctional. What a joy to be checking out after our 15 hour hotel stay. **Editing after their response**… They must think we’re all morons. They copy and paste the same basic response to complaints as opposed to actually making change. If you filter on all the comments and go back for several years… you’ll see the same old generic, meaningless, empty responses. We absolutely won’t be back and will definitely not “try it again”.

Great location 1st of all as it just 5mnt away from the oshiage station and sky tree. This hotel staffs are friendly and most of them can speak in English very well. The guests can hang out at the cozy lounge and they even offer some food that you can freely enjoy as much as you want. For the room, I think it’s common on the small space but I would to highlight on the universal plug they provided with MANY of usb so you can charge all your device in one time without use your extension.

We stayed at ONE@Tokyo twice during our recent (Oct-Nov 2018) trip to Tokyo. Check-in process was seamless and the front desk attendant was nice and helpful. The "studio" room was definitely the smallest hotel room that I've ever stayed in. My husband and I were both traveling with small rolling suitcases, but there was barely even room to open up even one of them at a time. The bed was on the stiffer side, which I actually liked. You can manage the thermostat, etc. Modern, but small, bathroom with heated toilet seat, standing shower, sink is in the living area. TV was equipped with Chromecast so we were able to watch Netflix, which was nice. There are also umbrellas in the lobby available to borrow, which definitely came in handy for us. Room is also equipped with toiletries, hot water kettle, coffee machine, cups, hairdryer, etc. I loved that they give you a little toiletries bag, too. We got vouchers for free coffee. The breakfast buffet is okay. If you're paying for it, I'd say skip it and eat at LIFE (grocery store) or a nearby cafe. Don't miss the rooftop! It offers a beautiful view of Tokyo Skytree. Overall this place was clean, quiet, and affordable. The location is also great -- less than a 5 minute walk to the subway and about 3 stops away from Tokyo Station. The area itself seems very residential, but Tokyo Skytree has tons of shops, restaurants, etc and there's no shortage of convenience stores and there are a few cute cafes nearby. We weren't in the room much aside for sleeping, so not a huge deal that the room was tiny. Just beware that if you're traveling with a large suitcase/luggage, it may take up all of the space!

Stiffest bed I've ever slept on and had a worse experience here than all the tokyo hostels I tried. Plywood furnishing in a small room was not worth it, would've spent $30 more on a real hotel over this.