ONE@Tokyo

This hotel is pretty nice, but our standard semi-double room was tight. Even though the room is small, the space is well-designed; surprisingly, everything is accessible and conveniently located; also, storage cupboards are plentiful albeit narrow. We liked the unique wood/metal design and decor as well as the complimentary bread/pastry breakfast every morning and drinks -available throughout the day; I especially appreciated the large variety of tea bags from which to choose. The hotel is a short walk to Skytree Town where there is a mall, the Skytree Tower and Oshiage Station; it’s also a short walk to Central Square Life and Nitori (love this houseware store!) We were there in late July and there were neighborhood festivals in the evening near the hotel. We enjoyed the circular dancing (anyone can join in) and the talented drummers (young and old). This hotel was built in 2017 or 2022 (conflicting info from my search). It’s very clean and has a great view of the Skytree Tower from the rooftop lounge. The people at the desk spoke English and were friendly and helpful when questions were asked, but never initiated any interaction other than that. Still, I’d definitely return.

If I could give more stars I would! This place is so perfect. In a quieter end of Tokyo but walking distance to busier areas or train station 2 mins walk as well as huge shopping mall and grocery stores. Lots of places to eat. We stayed a week. Rooms are small but it works and the rooftop area was my favourite part. I will tell EVERYONE to book here

I would say for the most part, I really enjoyed my stay here. Pros: 1) tons of useful lighting in my HUGE room 2) giant windows with city view, and they open for fresh air 3) Awesome toilet with lots of features 4) Sink and vanity set-up was large and really useful 5) full length mirror in room 5) The room is very attractive, peaceful, and comfortable with a nice bed 6) location is good 7) in the lobby, you can purchase non-alcoholic drinks and snacks, and there is a nice space to lounge 8) Check-in and check-out was easy and fast. Cons: 1) There was a pants presser in my room, but no extra blankets, so that was weird and not helpful. You have to "rent" any extra blankets you need 2) The elevator was dirty, and my room was okay, as far as cleanliness: Not really dirty, but a bit dusty. 3) No phones in the room so I had to go downstairs to the front desk to make any requests.

Stayed at this hotel for 4 nights with my niece. The beds were pretty hard, and it took us a bit of time to figure out the AC, but otherwise it was a very modern hotel. They have complimentary tea in the lobby, probably 20 different flavors, and offer breakfast (assorted breads) and coffee. Service was very friendly and not much issues on communicating. Location was a bit ways away from central tokyo, about 20-30 minutes away by transit, but had a good selection of local shops and restaurants. Overall, I would come back.

I had a wonderful stay at this hotel in Tokyo. The location is excellent – it’s just a short walk from the nearest subway station, which made getting around the city incredibly convenient.||The room was surprisingly spacious by Tokyo standards. Even with a large suitcase fully opened, there was still plenty of room to move around without feeling cramped. Everything was very clean and well-maintained, which made for a comfortable and pleasant stay.||Breakfast was another highlight. The hotel served a variety of delicious pastries and light snacks, along with good tea – perfect for a relaxing start to the day.||For lunch or dinner, you don’t need to go far. There’s a Yoshinoya and other dining options right downstairs, which is super convenient if you’re tired after a day of sightseeing.||The rooftop terrace is also worth mentioning – the view from up there is beautiful.

Pro: Close to Tokyo skytree convenient location for Subway station. Top floor can have a good view of Tokyo SKYTREE. Small space, reasonable price. Offer simple breakfast such as coffee and bread for free. Can clean your room everyday if you put on the sticker on your door. Quiet. Someone can speak English in front desk when checking you in. Con: Small room space. Nothing impressive that makes me want to come here again (unfortunately Tokyo have too many good hotels that I want to try next time)

Major disappointment. One@Tokyo was by far the worst hotel we stayed at in Tokyo within this price range. The building is clearly showing its age with worn out furniture, chipped finishes and a tired looking bathroom. The industrial design might have been appealing at first but it now feels cheap mostly because it has not been maintained to the standard this kind of aesthetic requires. Cleanliness was below expectations with visible dust, surface level cleaning and an overall sense of neglect. We had requested an upgrade well in advance, politely and clearly, but never received any response or explanation. That said, the staff were excellent. Courteous, efficient and clearly well trained, they are doing their best within what seems to be a tightly constrained management structure. It feels like cost cutting has taken priority over guest experience and it shows. All in all, a poorly maintained overhyped hotel that is not worth the price.

We lived our stay here. The staff were nice and professional. The establishment is very clean. I would say the room was a bit small for 2 people. We barely had enough space to open our luggage fully but all in all, that wouldn’t stop us from booking here in the future. Plus we had a huge suitcase, I’m sure the size would be ok with a smaller suitcase. They also allowed us to drop off our luggage before we were able to check in and after we checked out. We had a late flight so we had plenty of time to explore the city some more so the staff allowed us to leave our luggage for a few hours. This was extremely helpful! The location was only a 5 min walk to a transit station. There’s a tower and a mall that’s about a 10 min walk.

We stayed at ONE@Tokyo twice during our recent (Oct-Nov 2018) trip to Tokyo. Check-in process was seamless and the front desk attendant was nice and helpful. The "studio" room was definitely the smallest hotel room that I've ever stayed in. My husband and I were both traveling with small rolling suitcases, but there was barely even room to open up even one of them at a time. The bed was on the stiffer side, which I actually liked. You can manage the thermostat, etc. Modern, but small, bathroom with heated toilet seat, standing shower, sink is in the living area. TV was equipped with Chromecast so we were able to watch Netflix, which was nice. There are also umbrellas in the lobby available to borrow, which definitely came in handy for us. Room is also equipped with toiletries, hot water kettle, coffee machine, cups, hairdryer, etc. I loved that they give you a little toiletries bag, too. We got vouchers for free coffee. The breakfast buffet is okay. If you're paying for it, I'd say skip it and eat at LIFE (grocery store) or a nearby cafe. Don't miss the rooftop! It offers a beautiful view of Tokyo Skytree. Overall this place was clean, quiet, and affordable. The location is also great -- less than a 5 minute walk to the subway and about 3 stops away from Tokyo Station. The area itself seems very residential, but Tokyo Skytree has tons of shops, restaurants, etc and there's no shortage of convenience stores and there are a few cute cafes nearby. We weren't in the room much aside for sleeping, so not a huge deal that the room was tiny. Just beware that if you're traveling with a large suitcase/luggage, it may take up all of the space!

Stiffest bed I've ever slept on and had a worse experience here than all the tokyo hostels I tried. Plywood furnishing in a small room was not worth it, would've spent $30 more on a real hotel over this.