Iris Peng
Google
never have i felt more tension in the dinner room. it was like the plot of a movie. by the end, i genuinely had indigestion from the stress (or was it the lack of quality ingredients and the sodium rush?)
we were pleasantly surprised they had open seating for four in a private room on a saturday evening. that shouldve been a red flag
the course menu is $115, and at first we were pleased by the welcome course — a yummy platter of dried korean ingredients like puffed rice dusted with matcha, candied ginger, and seaweed crackers, as well as a tasty drink. the assistant general manager explained the platter flavor profile and it SEEMED deeply intentional
then, they brought out the next course before we even finished the welcome. Please slow down #1. a salad (which was just basic), kabocha porridge (i enjoyed), and an asian pear soup (also enjoyed).
the next platter also came too quick. they kept kicking our umbrella, and bumping into our shoulders. please slow down #2. it was a “banchan platter” with 3 dumpling wrappers. mind you, there were only 2 platters even though we came as a group of 4. the ingredients were also not even noteworthy, nor as delicious as you can get compared to unlimited banchan from any mom and pop korean place. no cooking techniques even required
the seafood abalone dish was actually good. but they did not give us knives despite having a big piece of oyster mushroom. there was also inconsistency in the cleaning and clearing of plating
next came a plate of jeon, which also did not have any special ingredients nor creative spin. they only gave us one serving of dipping sauce, then when we asked for more, they gave us 3 total instead of 4…
they finally understood our requests to slow pacing #3. final savory course was bulgogi japchae which was too salty and squid kimchi that was too spicy. the texture of the squid was more like jelly, and the bulgogi was not even premium beef.
finally, dessert required no pastry chef — just fruit and a store-bought yakgwa (which the seever butchered the pronunciation of)
this was the first time i’ve had to get the manager. not going to lie i was shaking and nervy BUT, we gave our two cents (this restaurant would not survive in nyc. it fails compared to competitor shoto. the food was good (a white lie), but the service is NOT fine dining esque. even cordelia fishbar at half the price had much better service).
- rushed pacing
- no clearing of plating
- bumping into us all the time
- lowkey perception that they hated us for being bratty LOL
- lack of explaining the menu
CONTROVERSIAL TAKE: servers at fine dining restaurants should at least be able to communicate proficiently in english. our head server also kept butchering the names of the dishes and did not offer any explanation of each dish.
CLEARLY this “authentic” place (which tbf, they do use authentic ingredients that should be priced at 20% of this bill) is catering to non-koreans because the manager said she felt “insecure”
we failed to get a discount but at least we got a free meal for next time… if we even want to come back.
not mentioned to the manager:
1. the music outside turned to loud house music. THIS IS NOT SHOTO.
2. at one point, they simply left the water and tea in the room and the tea became cold. so we asked for more hot tea, which the server poured without keeping her hand on the lid, and basic laws of physics came into fruition and the lid dropped, splashing tea on us.
3. the bussers were kinda scary because they didnt speak english and kept standing outside the room like security guards.