ONOMO Hotel Abidjan Airport

What a weird experience. First of all, the hotel itself as a building and facilities is pretty nice. The price is also reasonable. But unfortunately, the service and the staff are way below that first good impression received. The restaurant and bar staffs are not organised, mess up orders constantly and dont pay attention. Worst of all, I even was served a Croque Monsieur dish that had rotten toast! Insane! I called the kitchen chef to aknowledge, and he agreed there was a problem and that he would report about that. Needless to say that I still paid for the meal despite eating only the french fried. Total joke. Another issue I encountered every day was the room cleaning staff being too loud while talking to each others in the corridors: clearly they seemed to not be aware that they work in a hotel. Anyway, its a pity cause the building itself deserves better. But the staff and level of service is not even worth a 2 stars hotel (Onomo is officially a 3-stars)

Really enjoyed my stay at ONOMO, I was there for a conference. The food was great, and the facilities were top-notch. The staff and management were super friendly and went out of their way to make sure everything was perfect. Definitely recommend it if you are near the Airport.

This hotel is fantastic. Check in was seamless. Literally a 5 minute walk from the airport but they also provide a shuttle. Multiple pools and outdoor seating areas, which are beautifully decorated. Breakfasts was fantastic, with a wide variety of fruits, pastries, fresh juices, omlette station and hot foods. Good proce also. Room was well outfitted and beautifully decorated.

The hotel really gives you the African vibes with decor from nature or depicting it. However, I think the hotel is a little overpriced. You are given only 1 bottle of water upon checking in.

Onomo Airport Hotel has to be one of the worst hotels I have stayed in. Bad service, mosquitoes in rooms, poor network, unclean rooms. A terrible experience for me that I do not wish to have again.

This review is overdue. I relatively enjoyed a one-night stay at ONOMO back in mid-October 2023 to avoid having to deal with traffic on my way to the airport.The staff was welcoming and nice, but the service was slow overall. When I got to my room, my card was not activated so I had to go back to the reception which is quite far from the rooms. From reading other reviews, this seems to be a constant issue that needs to be fixed to avoid wasting guests' time. My room was clean, cozy, and spacious (at the exception of the shower, which was small). From memory, breakfast was very good.

M. Arsene Yao and all the staff at the reception were super nice, very courteous and helpful! I was still jet lagged and overslept past checkout, yet they were super friendly at checkout and still asked me about my stay and delivered excellent customer service. The rooms were very clean, the bed linens looked and smelled freshly washed. When I arrived at the airport, it was easy to find the Onomo hotel representative holding a sign with the hotel name on it. She directed me to the shuttle and it was literally a 2 mins drive from the airport.

This was a great hotel, I spent a few days here and really enjoyed my stay, It was very clean, they cleaned our room every day. There's a small fridge to keep leftovers cool, just no microwave. The bed was so comfortable, the shower is right in the room and open which is a bit weird. The restaurant was a bit busy but there was great food.