ONOMO Hotel Abidjan Airport

🌍 ONOMO Hotel Abidjan Airport is a well-maintained, welcoming place that stands out for its clean rooms and friendly reception — a comforting oasis for global travelers seeking simplicity and peace. While the restaurant offers good food, the service could be optimized to reduce waiting times, especially during peak hours. Considering its strategic location at a multicultural crossroad, it would be highly beneficial for staff to receive basic English training, enhancing guest comfort and communication across cultures. As a multilingual guest, I had no difficulty, but I witnessed others experiencing language barriers. With a touch more attentiveness to international diversity, ONOMO has every opportunity to elevate its hospitality to world-class standards. Bravo to the team for the ambiance — now let’s build on that with thoughtful service upgrades! 🛬✨

Currently staying here. The hotel is very clean and the staff are friendly. English can sometimes be a challenge but I cannot complain as that is not the language spoken in the country, I need to polish up on my French. The service is a bit slow which can be frustrating if you have just come from a long flight. But overall, a lovely hotel, burgers are good! And a very good first experience of the people and their hospitality, very sweet people.

The hotel itself is fine, but the service is really poor. Both check-in and check-out take far too long It can take over an hour just to get your room key. Even ordering something simple like an omelet at breakfast can mean waiting 30 minutes. Please focus on serving your guests properly — no one comes to a hotel to spend hours waiting to check in or pay…

I recently stayed at this hotel and had a frustrating experience. I requested an iron for my shirt upon my arrival, but unfortunately, I had to wait two days without receiving it. This lack of response meant that I had to go without ironing my clothes, which was quite disappointing. I expected better service given the reputation of the hotel. I hope they can improve their response times in the future.

This is a high-quality hotel with excellent facilities that is close to the airport. This is a good hotel to be based if you are in Abidjan on business. The breakfasts are excellent and their are other useful facilities like a gym, pool and separate bars. The staff are friendly and most of them speak English.

Nice hotel! Most workers do not understand English, room are small but okay. If you have a late flight. It’s a nice place to stay before continuing your journey!

A nice hotel, quite a lot to do. Rooms did not impress me but were clean.

What a weird experience. First of all, the hotel itself as a building and facilities is pretty nice. The price is also reasonable. But unfortunately, the service and the staff are way below that first good impression received. The restaurant and bar staffs are not organised, mess up orders constantly and dont pay attention. Worst of all, I even was served a Croque Monsieur dish that had rotten toast! Insane! I called the kitchen chef to aknowledge, and he agreed there was a problem and that he would report about that. Needless to say that I still paid for the meal despite eating only the french fried. Total joke. Another issue I encountered every day was the room cleaning staff being too loud while talking to each others in the corridors: clearly they seemed to not be aware that they work in a hotel. Anyway, its a pity cause the building itself deserves better. But the staff and level of service is not even worth a 2 stars hotel (Onomo is officially a 3-stars)