Onsen Hotel Nakahara Bessou

This hotel is quite old. Its onsen only has one indoor hotbath, no outdoor one, which is de rigeur these days. So don't get your hopes up even though its name includes the word onsen. It has both Japanese- and Western-style rooms. We chose the latter but wished we had taken the former for the experience. Nevertheless the room was comfortable. The one thing that is crucial is it's strategic location. Very close to the Sakurajima Ferry Terminal by car (less than 10mins away). It is also just next to the Tenmonkan Shopping District with many eateries around and also the tram car. Our favorite Doutor coffee shop is just a five-min walk away.

We stayed in the tatami room for three nights. The hotel room is old but as clean as a Japanese hotel. The front staff were guided in English and were very polite. Breakfast was served in the restaurant on the first floor and the banquet room on the second floor, which was neat. The breakfast consisted of a variety of foods that changed little by little every day. The room had a shower room, but we didn't use it because we used the hot spring on the first floor. The hot spring bath was cleaned and checked by the staff every hour. Overall, it was a satisfying stay.

A bit dated, but with a spacious room, great location next to the arcade with many restaurant choices, delicious breakfast, and a large onsen with healing water, this is an excellent value. The nearby shrine is 2 blocks away, and from there it's a 20 minute hike up the hill to the stunning views from the Shiroyama Park Observation Deck.

We forgot our valuables in our previous hotel safe and had to go through the reception at this hotel to call and retrieve our stuff via post. They were very patient and helpful considering the language barrier. They spent a long time on the phone communicating with numerous parties and translating the situation to us as it went on, all with an empathetic and respectful attitude towards us. We also met the owner and he was extremely helpful, even willing to be on the phone for a solid 15 minutes to obtain a tracking number that we requested for peace of mind. Best customer service I have ever encountered. Strongly recommend this hotel and am forever grateful!

This is such good value and quality at the same time. Although the hotel is old since it was built in the 60s, the facilities have been renovated in 2014 and is now a designated shelter for earthquakes as it has been reinforced. The rooms are large and even as a solo traveller who stayed in the smallest room could have easily fit another 2 or 3 people. The onsen water is pumped directly from 800 metres below and is lovely. One of the best onsen I have tried in a hotel, albeit a bit small. The staff are very nice as well and received myself and other guests with exceptional service. Would stay again!

Great value for what we paid If you want to experience the real way locals taking vacation

Hotel is near shopping district. Accessible by tram and bus.. hotel is very clean and well maintained. Reception staff are helpful and friendly.

A lovely place to stay and the hot spring on the first floor is very nice. Because the water comes from a spring 800 meters below the hotel, it is very hot! Somewhere around 50 degrees celsius. Because of the hot temperature, you might feel really drained after soaking for awhile, but it's a nice feeling before bed. The only downside if that there is only 1 bath in the center of the room, so you're bound to get cozy with other people very soon.