Mircea Mocanu
Google
I was surprised to slide in from the metro in a such a hidden gem. It's a very well designed experience.
The room: very nice atmosphere with tatami and hand carved wooden floor, generous space. The spring mattress are of good quality and work good for the back, no kitschy soft mats. The shower cabin is covered in metal and the pressure is unmatched. The studio has a nice sitting place with a view to the street feels very intimate, no sound gets through. A plus in the fact that you can still open the windows for fresh air, besides leaning on the ventilation.
The bath robes are of good Japanese quality, the kaki outer jacket felt good. Also the slippers were good, it felt cosy to dress before going to onsen. While not a big fan of wearing costumes, I didn't mind going to the onsen in that suit.
The onsen is great, the lockers nicely done, good surface on the floor keeping humidity out, good hair driers, fresh available towels. Inside the cleaning cabins are nice, good shower heads. The dry sauna is good, high temperature, as it should be. The quality of the sitting towels is ok. Outside it's a little garden. You can watch it, hear the sound of the street while cooling off after the sauna or bath. Also a great hot water basin.
We had breakfast with our booking. First day it was amazing, so much food for that moment of the day 7:30 was our option. Grilled fish, a miso bowl, rice, pickles, tofu, some fruit, drinks. Taste was good and it felt great to start the day with such a rich offering. The second day it felt too much to eat the same again. The variation was insignifiant, only 1-2 products differed.
With the reception desk the experience was inconsistent. We also had English speaking customer service that welcomed us and guided us. We had some problems at one point with a delivered package that was not announced in spite of multiple questions. They handled the situation professionally without any resistance. Generally the stuff felt welcoming and respectful to the place and visitors. They had nice suits too, I appreciate the fabrics ha.