Long L.
Google
We booked a “Deluxe Villa” for 2 nights via Booking.com. Upon arrival, we were a bit disappointed: there was no oven or stovetop, only a 2-element hotplate. There’s no AC—just an HRV system and a heater, which I had to use together to manage the room temperature on the cold night. We couldn’t find an extra blanket.
The rooms are spacious, but cleanliness was a concern: we found unknown black spots in the bed and spider webs behind doors up to the ceiling. There was no body wash, only shampoo. After speaking to reception, they promptly changed the beds, provided soap, and replaced the hotplate that wasn’t working well.
We had a complimentary breakfast, which was a simple continental style. My son found an ant in his yogurt, which they immediately replaced.
The second night was difficult as there was a very loud party throughout the night, and we couldn’t find anyone to help. After complaining to Booking.com and the hotel, we received a sincere apology and a refund for one night.
Despite these issues, this is a great place for families: there’s plenty of fun for kids during summer, and the staff are friendly and do their best. I highly recommend stopping by for drinks or food.