Lloyd M.
Yelp
It starts with the breakfast, probably the best hotel breakfast I ever had and truly a reason I would return to Bergen. The buffet is incredible, starting with caviar, great smoked salmon, crabmeat, other smoked fish, multiple meats in the charcuterie section (fantastic prosciutto), a beautiful selection of cheeses, fantastic fruit (particularly the raspberries and gooseberries) and wonderful pastry (I loved having macarons for breakfast). If this is not enough, they also include very nice a la carte offerings, my favorite being avocado and bacon on toast (they had two vegetarian offerings for my daughter).
It wasn't all about the food as the front desk also impressed me. The first night we asked for directions to a restaurant, rather than giving me a map and circling it (like I am used to), the front desk person walked with us outside the hotel, gave us directions from there pointing to where we had to go and even forced my entire family to take umbrellas. Similar experience later in the visit where again they gave us directions by going outside with us.
I wasn't crazy about the evening turn down service (we were in the room one night and she was looking for any excuse not to turn down the room), where they also failed to replace the water with a mix of still and sparking (replaced our still with sparkling). Not a big deal but given how perfect everything else was it was noticeable.
I even loved the tea bags they had in the room (ordered some from Amazon). The location is also a big plus. 2 minute walk to the fish markets and old town. Easy to go shopping, drop things in the room and go back out.
I would return to Bergen just to come back to this hotel. Highly recommended.