Orange Monkey Bar & Billiards

Edited: This was one of the most uncomfortable dining experiences I’ve had. The server stood uncomfortably close throughout the interaction and had very strong body odor along with noticeable bad breath. It was extremely unpleasant and made it difficult to enjoy the meal at all. Basic hygiene and awareness of personal space are non-negotiable in the service industry. To clarify, by “dining” I was referring to consuming food and beverages on-site. Our group ordered a couple of beers. My review reflects my genuine experience during my visit. I have no reason to confuse establishments. I’m surprised by the tone of your response though, almost borderline hostile - especially public mockery and dismissal. Just love it how you guys operate this place :)

I had such a great time at this billiard house! The tables are in excellent condition, the atmosphere is relaxed but lively, and it’s the perfect spot to unwind with friends. What really makes the place stand out is Brian, the owner. He’s welcoming, attentive, and you can tell he really cares about creating a friendly and enjoyable experience for everyone. Whether you’re a seasoned player or just shooting for fun, Brian makes you feel right at home. Highly recommend! 🎱

I have a torn ACL and wanted a fun night out with friends. I ordered an order of nachos and cheese, waited 40 minutes they never came. We decided we were going home because we had been there for 2 hours already, still no nachos, went to the counter to pay and bang nachos are done. At this point we were going home and no one was hungry. Asked for my money back on the nachos I never got. Bartender said no then made up multiple excuse as to why it took them 40 mins to make nachos on a night she complained about it being to slow. I had them bag it as I had no other choice it took them 7 mins to put nachos in a box like what? While I stood there in agony because of my knee while they stood there and complained about us right in front of us while the nachos sat on the counter . Very rude staff there tonight I would definitely not recommend anyone attends this establishment. What a complete joke. This is my 3rd bad experience in a row.

Please do not assume the male customer is responsible for the bill unless we request to pay together. Also, please do not throw away customers’ drinks without asking. I was told I could leave my drink at the bag-check table, but it was discarded without any notice.

Extremely disappointing experience. I visited this pool and snooker place recently and was shocked by the behavior of the staff. Racist and xenophobic comments were being made openly in the background, and the staff behind the bar were rude, judgmental, and openly disrespectful. As a customer, I felt uncomfortable and unwelcome. This kind of attitude has no place in a public business. I would strongly discourage anyone from supporting a place that allows such behavior from its staff.

Absolutely terrible experience at Orange Monkey Pool Bar. While I was packing up, a staff member tried to take my personal chalk - something I bought myself, not theirs. If I hadn't caught them red-handed, it would've been gone. Instead of owning up, they argued with me, showed zero respect, and had the nerve to tell me to leave their place. This isn't just bad service — it's dishonest and hostile. Any business that steals from its customers and then treats them like the problem doesn't deserve support. If you value your belongings (and basic respect), avoid this place.

Orange Monkey Pool Bar is run by outright thieves. While I was packing up, their staff stole my personal chalk and tried to get away with it. If I hadn't seen it with my own eyes, I would have lost it for good. When I confronted them, instead of apologizing, they argued, acted arrogant, and told me to get out. This place has no integrity, no respect, and no basic decency. Stealing from paying customers and then trying to gaslight them is beyond unacceptable. Do yourself a favor — stay far away from this dump.

What a great place for a work event. It was so easy to book a fee tables. The tables and pool cues were in great shape. Service was fantastic. If I had one recommendation, add another sign at the entrance as all of my colleagues had difficulty figuring out which door to go in 😄

Orange Monkey is very nostalgic for us and our friends really like playing pool here. The staff here have always been very friendly. I wasn't sure if they had coffee but one of the bartenders very kindly offered to brew a couple of pour-overs for us, which we were so grateful for. It's just a really fun place to be, with chill vibes.

There is one reason and one reason only to go to The Orange Monkey, and that is for the pool. They have an enormous amount of pool tables and serious players from around the city come here to play. Now, for no other reason should a person go here. It is located at the bottom of the old City Centre building. It is a run down area and the immediate scene outside the pool hall looks like a parking lot out of a gangster movie. There is little lighting, and not much for civilization around, especially at night. The establishment itself has a very basic bar that serves dome tic beer and from what I could tell, very little else. The staff is small, with one person noticeably working in the front and a kitchen staff (I assume) in the back. They serve food, and it is pretty much what you would expect: chicken wings, nachos etc. It's not bad food, but nothing special. for a pool hall it gets a passing grade. Unless you're a pool enthusiast, don't bother.

The Orange Monkey is a top place to go play pool. Went there with some coworkers and they have a great number and selection of pool tables (they have 4 or 5 snooker tables, most places MIGHT have 1) and the beer is cheap, although the selection is limited to domestics big brewery stuff. The food is OK, we ordered a combo platter thing which was decent. The Onion Rings and Zucchini sticks were good, chicken nuggets less so. The Interior is industrial and basic (which fits the location), but you don't go to the monkey to look at pretty walls, you go to play pool. On main drawback is that the location is in a warehouse surrounded by trucks and such. Not all that easy to get to on foot and a bit sketchy when leaving late at night. Overall though it is a good place for an office party, most people like to play pool, even if they suck at it (like me).

The service is always friendly, and the prices are more then reasonable. The tables are great, recently refelted, so the games played on them are consistent and good. If you enjoy pool, or a place to meet with friends after classes, it's one of my favourites to go to.

Went to play pool today. The music was fairly loud, and was turning off and on every three seconds... Pure torture. (Honestly, it was like someone was turning the volume knob from zero to eight, over and over and over.) Asked one of the waitresses about it - she shrugged and went to ask her co-worker. Came back and said the Sirius signal was messed, but that if I pumped the jukebox full of money and chose my own songs, it would override the on-again, off-again music. Finished my beer and my game, and left. Had a last word with waitress/bartender #2 on the way out. Suggested that if the system is broken, they should just use the jukebox. "I don't have the money for that" was the response. "I've talked to the manager, he talked to Sirius like two days ago." OK. To the manager - first, if the music is broken, don't leave it turned up. Second, until you fix the system, put a million credits on the jukebox and tell the waitresses to let everyone know they should choose some music, as they come in. And third, to the waitresses; grow a pair. If you're losing clients, and you don't have the key to the jukebox; open the till. Take forty bucks, pump the machine full, and tell your manager why your float is $40 light. He can get it from the machine. If he's not a complete idiot, he'll thank you for stopping your customers from leaving and going to play elsewhere (which I did).

my first and last time at orange monkey .i was there last night with a friend , came up to 70$ for two hours ... left at 2 am . the bartender forgot to give me back my drivers license . i called the orange monkey at noon today when they opened. the guy that answered the phone was an ass hole . i told him what happened and he said " well come get it " as if its my fault your staff isent trained properly . i was expecting an apology not a rude attitude. it took me 30 min to drive back to the orange monkey . when i got there the bartender was going true between 50 and 60 different drivers permit , there was only 5 tables in use . when i asked the bartender " are you guys collecting drivers permits ? because theres atleast 50 driver's permit there and only 15 people in your bar " . he told me i was banned lol . never spending there again . the place looks like a dive , dooly's much better ... i was expecting an apologie , for wasting my time and gass and instead got attitude from some guy that looks like he stays at the ottawa mission . its definitely not a place you want to take a date ....