susankR8955XH
Google
Everything about my communication with this hotel was great.Emails were answered promptly! Phone calls were answered with a cheery hello. Even though they have a check in between 2:00 and 6:30, they are flexible about outside hours by arrangement whenever possible. Having contacted them that we would be arriving early, the conversation was so welcoming, no problem, of course we can help with this, etc. I apologize for not remembering the name of the receptionist, she was great! She marked up a local map for us with places to go, and places to eat. She invited us to join in their 5-6 wine hour in a lovely sitting room. Little things like an earlier check in or being able to drop luggage off, leaving your car in their parking lot, all contribute to making the most use of a one night's stay.We were able to take advantage of many of the site that Christchurch has to offer. Since, we are leaving before the breakfast hour, yogurt, fruit, cereal, and gluten free bed was arranged for us. THis is a lovely place to stay!