aklimaa46
Google
Just on my way home from Rome! although we didn't spend much time in the hotel, it was just there for sleeping and night time tea/coffee. the Hotel was fab, the receptionists were so lovely, accommodating and they just wanted to make our life comfortable, it was appreciated. However, the rooms weren't cleaned properly everyday. I do lose hair when brushing, I picked up as much and a few were always left on the floor, but it was never fully cleaned. I dropped a few drops of tea by accident but that wasn't cleaned when we came back. The toilet rolls, sugar satchets and coffee were never topped up, I had to phone every time, so you feel like you are causing an inconvenience to them. I had a double and sofa bed ( normal) but sofa was so bad my daughter had backaces for two days. Also, towels weren't changed as they have eco system, and when i asked receptionist they said i need to put on floor, so i wanst told this so i left it on a raised section in the bathroom clearly showing its been used. Also, another time, I had bits of food in the bed? Made me wonder if the beds had been changed? Im just mentioning all this for improving not a criticism, cause if you dont know how will u improve. In terms of location, great, 15 mins walk to vatican, 10 mins to st angelo, 15 mins to villa bourgese. Great starting destination to all the tourists places.