Gladys L.
Google
The room ( three beds bedroom) very nice — a little stuffy at times, but very well equipped. It had everything we needed, including a small kitchen and a fridge. Housekeeping came every day, providing fresh water bottles and clean towels. Everything was tidy and well maintained.
What really stood out to me was the front desk staff, Ben Koo. He’s a polite, attentive young man who wears glasses, and his service was exceptional. When we called an Uber XL to go to the airport, our luggage didn’t fit in the car. Even though we had already checked out, Ben came over to help us move our heavy bags and communicate with the driver. He’s quite slim, but he still went out of his way to lift and arrange our 25 kg suitcases so everything could fit.
We were really touched by his kindness and professionalism. With employees like Ben, this hotel is truly fortunate. We’ll definitely recommend this place to others, and we wish him all the best!