Martina Molendini
Google
We stayed 2 days at the hotel. Great location, close to the historic center. Not recommended for everything else. Room with poor cleaning conditions. Italians have high expectations for cleanliness, but to find a used tea cup with the bottom still encrusted I think is hardly decent for anyone. The sheets on one of the beds were stained with what could have been nail polish at best. There was a constant unpleasant smell in the room, with impossible to open the windows and no air recirculation. Already from our arrival we had the impression that it was going to be a chaotic few days. Several sports teams were present for the international youth games. Imagine the entire hotel (from 22 floors) filled with boys between the ages of 12 and 17. Certainly through no fault of their own, but by the hotel's own fault, there was a confusing, constant cackling atmosphere that made our stay quite unpleasant. Waiting for the elevator for more than 10 minutes each time and then spending another 10 minutes inside going up and down between the various floors of the facility. No one had informed us before booking that our stay would coincide with this sporting event, had we known earlier we would have opted for other hotel. I found it unprofessional to have hundreds of people from all over the world, including kids and coaches, staying at the same time as outside guests. The chaotic atmosphere was inevitable, as was the uncomfortable stay. Even at breakfast time, of course, there was chaoticness, confusion, dirtiness, and everything one would want to avoid in order to enjoy a good vacation.