ML Mail
Google
We had a great stay overall at the Tropical Plans Circle house in Solara Resort. The home is spacious, clean, and comfortably fit our group of six. Beds were cozy, and the amenities were decent. Check-in and daily entry were smooth—security at the gate was friendly and efficient.
Customer service was the highlight: responsive during business hours, and they even let me back in after checkout to retrieve a forgotten pillow.
That said, there were some drawbacks: the thermostat couldn’t go below 71°F, and not all bedrooms had ceiling fans, making it too warm at night. There were a few maintenance issues (broken fridge shelf, faulty ice maker, etc.), and the washer/dryer doors opened awkwardly. No laundry basket or vacuum were provided.
The location is more remote than expected—about 15 minutes to a main road and not many restaurants nearby. The registration process before arrival was also frustrating and took several attempts.
Our biggest issue was the extremely loud neighbors next door—large group, constant noise, loud music, children shrieking, and karaoke with microphone and speaker until 10 PM. It was hard to relax, even inside the house with doors and windows closed.
**Overall, we recommend the house for its space, comfort, and great customer service!**