Mark T.
Yelp
I had seen the film "Schindler's List", and when I went to this factory, I expected... well, a factory. No, you may see some enamel objects produced here, and a machine used in production, but the actual factory is not part of the permanent exhibition. Calling it Schindler's Factory is a bit of a misnomer.
This is a museum of life of Polish and Jewish people during WWII. It takes you on guided path (via arrows and just the general setup) through the various exhibitions in the museum. You see all kinds of informative stuff - videos, readings, photos, posters, letters, uniforms, weapons, street signs... but very few of them are original. I am sure the originals are stored in an archive somewhere, but it would have been a heck of a lot nicer to have more "tangible" stuff as opposed to replications.
The museum tries to be an immersive experience. There are some hallways where you are exposed to sounds of gunfire, some have different designs. The last hall had a rubber floor (don't understand the point of this). Some exhibits try to be immersive as well, like a hair salon, or a basement where Jewish people hid.
Yet, I feel that this kind of experience is to some point not really appropriate for this kind of museum. It almost feels like the museum wants to give you a prescribed method of experience, if that makes sense.
While it is important for people to understand the whole history, still, the museum should have more "open" spaces that allow people to see, read, think, reflect, at their own pace, and in an order of their choosing, rather than have people move along a predetermined path.
Definitely a good museum if you are in Cracow, but I don't think it is a "must see"