Ostello Torino Youth Hostel

I strongly advise travelers to reconsider staying at Ostello Torino. My experience here was deeply distressing and unacceptable. I had booked a shared 4-person dorm through a major travel platform. However, upon arrival, I was placed in a different small 2-person room that was already occupied by a long-term resident suffering from serious mental health issues—a fact confirmed the next morning by the hostel staff. Throughout the night, the resident spoke to herself and moved around the room in a way that made me feel unsafe and anxious. I was unable to sleep all night and felt too frightened to leave the room or call for help during the night. When I brought up the issue in the morning, the receptionist admitted they were aware of the situation but had still placed me in the room due to overbooking. The fact that this decision was made knowingly, without warning or consent, is unacceptable. This experience was not just uncomfortable—it was potentially dangerous. The hostel failed to provide a safe and transparent environment and demonstrated no accountability afterward. I am currently pursuing the matter through European consumer protection channels.

Although this seems a little out of the way, it’s actually a quick 10 minute walk from the nearest train station. There is not a whole lot around so taking the train into the CBD is kind of necessary but worth it I think. These were single beds which was a pleasant surprise; although still very squeaky. There was an included breakfast in the morning consisting of cereal, croissants, rolls, and juices.

I had a very uncomfortable and disappointing experience at Ostello Torino Youth Hostel. One of the guests in my mixed dorm was completely naked and not covered in any way while sleeping, which made me feel very uncomfortable and unsafe - especielly in a mixed-gender room and as a solo female traveler. There were no staff available during the night, eventhough I tried to call and text on their number. I had no way to report the issue or get help. That same night, the toilet was in a very unhygienic condition - with urine all over the seat and floor. In general, the cleanliness and hygiene throughtout the hostel were poor, booth in bathrooms and common areas. I also noticed that the majority of the guests were significantly older, and overall atmosphere did not reflect what you would expect from a youth hostel, as the place is advertised. I felt unsafe and decided to check out earlier than planned. When I asked for a refund for the unused nights, it was refused. I will NOT recommend this hostel to anyone, especielly not solo female travelers.

I do not advise anyone to go there. The service is very bad. It is noisy. There is one toilet for more than 10 people and it is dirty. The bathroom is together so that if we go to shower, the rest of the people have to wait. It is far from the city center. The tent is much better.

Better than expected!! Located in a very quiet area and you have all you need around. Train station and bus only 2 min walking. Stores nearby, space for doing sport just in case... Absolutely everything. Rooms are perfect, very well equiped, with locker and very well cleaned and presented. Also you can adjust the temperature and beds are so comfortable! What to tell about the staff? Great professionals and human beings. I deeply thank you for your kindness, help with my booking, and everything else, you made me feel like home. I will come back to Torino, and indeed I will come back to Ostello.

Pretty poor experience. More a locals hostel than a traveller one. In a outskirts part of Turin that isn't the greatest.

Don’t treat yourself in the worst way possible, a human being should deserve better conditions in their life, this is the worst point a human can be in. A homeless shelter is much better.

The hostel is very basic, don't expect anything fancy. The bathroom and rooms were very clean and tidy and the host was friendly and easy going. The hostel isn't located in the nicest neighbourhood of Turin but the city center can easily be reached using the nearby subway station. I definitly recommend this hostel!