Julie L.
Yelp
We had a very bad experience at this place tonight. Here's exactly what happened: we came over on Wednesday to see if we could get a reservation for either the 7:30 or the 9:15 seatings, but they were full so we made a reservation for today at 9:15 which is my husband's bday. We decided to get there early to see if we could possibly get in to the 7:30 am seating if someone didn't show up. We were there about 7:20 and were first in line. The owner (a woman) told me to wait and we could see if someone didn't show up. There was another couple waiting, but they told me they did not have a reservation. I told them if we got seated at the earlier time maybe they could have our 9:15 res. He said that would be great.
So, everyone got seated, and the woman looked at me and said I'm. sorry. There are no seats left. So I'll see you at 9:15 pm. I said ok and walked away from the front of the restaurant to the place next door where my husband was sitting. As
We sat there and watched, the couple who had no reservation walked in and sat down! Well needless to say I walked over there and asked the owner why she sat that couple who had no reservation and told me 2 minutes before to leave because there were no seats? Her reply was someone called and said they weren't coming but I left! I'm like really?? TWO MINUTES AGO YOU TOLD ME TO LEAVE AND YOU Would see Me AT 9:15 and then you immediately seated that other couple with no reservation! Wow! My husband came over and asked what was going on. He was furious. We both were. Anyway, the woman got her husband, apparently the co- owner and he first tried to stick up for her saying "that's my wife, I don't think she lied", but then he offered us a table in the back near the kitchen. We took the table, and although it was warm back there and near the kitchen we decided being warm was better than eating late.
So, we ordered our food from a young guy, and neither owner came to our table as they did to all the others. Nobody asked us how the food was and nobody offered us dessert or coffee. Basically we got terrible service! Around 930 when the male owner came to the table with the check we asked for a cappuccino and he said "no, it's past the time. The next seating is waiting and it's already too late. You need to leave".
Wow, all I can say is i have dined all over the world at some amazing restaurants, and this place is nothing special!
Besides the owners both being !:!$:!:!:!!:!:&@', the food was just ok, but nothing to write home about! The big Florentine steak was good but the veal saltimboca was nothing special. It was quite salty and had tooth picks through the middle of it which wasn't too appealing.
We had one of the florentine steaks just the other night at a beautiful restaurant im Montepulciano called " Le Logge Del Vignola", and that place blew this place out of the water! The Florentino steak was bigger, juicer and they actually offered us side dishes, appetizers, dessert and coffee! The food, service and ambiance were impeccable!!
The villa we are staying in made us the reservation and we got the best seat in the house at the window! It was a fantastic place in every way! They got a big tip from us vs no tip at the place we went to tonight.
The moral of the story is...... don't believe everything you hear about a restaurant until you've experienced it yourself'. These people are obviously very cocky and think people will always come here just because people say it's good! But i would never recommend this place. The owner lies to your face, its really small with no personal space, and its hot in there. Also, the food is mediocre and the service was horrible!
Every restaurant we've been to on this 3 week Italy vacation has been excellent except this one. Very very disappointing to say the least.