Otis Elevator Company

Elevator service · West Grace Street

Otis Elevator Company

Elevator service · West Grace Street
1642 Ownby Ln, Richmond, VA 23220

Photos

Otis Elevator Company by null
Otis Elevator Company by null
Otis Elevator Company by null
Otis Elevator Company by null

Highlights

Otis, the top name in elevators and escalators, blends sleek design and tech-savvy service with a vibe that's decidedly cool.  

Featured in Grub Street
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1642 Ownby Ln, Richmond, VA 23220 Get directions

otis.com
@otiselevatorco

Information

Static Map

1642 Ownby Ln, Richmond, VA 23220 Get directions

+1 804 213 0975
otis.com
@otiselevatorco

Features

wheelchair accessible parking lot
wheelchair accessible entrance

Last updated

Mar 5, 2025

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Mike A.

Google
Started scheduling in March for an inspection due in April, after multiple scheduled dates missed by OTIS, including no-call/no-shows, the inspection was finally completed...in the middle of July by which time county violations had been issued. OTIS was difficult to reach and communicate with during the process and was also unable to accommodate a fast reschedule after missing several planned visits.

northphillyhustler

Google
We had a problem with our elevator this morning. I called Otis and they said that the technician will be there in about 4 hours. He arrived earlier than planned. Later in the evening the Elevator stopped again. Jeremy was back here within 15 minutes! Excellent because i had to of my associates stuck on it. He returned and did another complete diagnostics on the Elevator. Jeremy was very professional. Otis keep up the good work.

Peter Grois

Google
This is the second time within about a year that it takes more than 6 weeks to repair an elevator.

Raj Lanka

Google
I like it